Mortgage debt collection services for Kenya Reinsurance Corporation (KRC/2026/2904/369)

What is being bought

Kenya Reinsurance Corporation Ltd is procuring mortgage debt collection services under an open tender (reference KRC/2026/2904/369, Non-Consultancy Services) with an intended completion period of one year. Services are based at Kenya Reinsurance Corporation, Reinsurance Plaza, Taifa Road, Nairobi. Pricing is a commission of 10% of the amount successfully recovered.

Key facts

Closing

Tue 3 Nov 2026, 10:00 am
Tender submission deadline: physical delivery by 10:00 a.m. Electronic submission is not permitted. Portal and TDS agree. D1 p.23

Bid / tender security

The TDS states Tender Security is N/A, but ITT 13.1(c) lists a Tender Security or Tender-Securing Declaration as a required part of the tender. Ask the procuring entity whether a declaration is needed. Conflicting D1 p.23

Tender fee

Not stated in the documents we reviewed Not stated D1 p.2

Site visit

Optionnel
Site visit is optional. The tenderer is encouraged to visit the site at its own cost and risk. Standard rule D1 p.8

Pre-bid meeting

Optionnel
No pre-tender conference will be held. D1 p.22

Reserved for

Not reserved. The TDS states no reserved group applies (SME, women, youth or persons with disability not specified) and the portal lists no reserved groups. D1 p.24

Contract value

Not stated in the documents we reviewed Not stated D1 p.26

Tender opening

Tender opening at 15th Floor, Reinsurance Plaza, Taifa Road, Nairobi. The TDS gives the opening date as 3 October 2026, which is before the 3 November 2026 closing date. Conflicting D1 p.23

Tender validity

Tenders remain valid for 120 days from the submission deadline date. A shorter validity period is rejected as non-responsive. D1 p.23

Who can apply

• Tendering is open to all qualified and interested tenderers. No reserved group applies. D1 p.2
• A Kenyan tenderer must provide evidence of having fulfilled its tax obligations by producing a valid tax compliance certificate or tax exemption certificate issued by the Kenya Revenue Authority. Standard rule D1 p.7
• Foreign tenderers must source at least 40% of their contract inputs (supplies, subcontracts and labour) from national suppliers and contractors and must provide documentary evidence of this. A foreign tenderer is one not registered in Kenya, or registered in Kenya with less than 51% Kenyan citizen ownership. Standard rule D1 p.7
• Joint ventures: the TDS states the maximum number of JV members is not applicable, so JV bids are not set out in the tender data sheet. Not stated D1 p.22

Application checklist

Tick items off as you prepare. Your ticks stay on this device only.

Required from every bidder

• Copy of registration of business or certificate of incorporation. D1 p.25
• Duly filled Confidential Business Questionnaire. D1 p.25
• Copy of valid tax compliance certificate. D1 p.25
• Copy of CR12 listing directors and shareholding; where a shareholder is a company, that company's CR12 too; copies of National ID or passport for all directors. D1 p.25
• Copy of valid business permit. D1 p.25
• Duly filled Self-Declaration (SD1) that the tenderer is not debarred under the Public Procurement and Asset Disposal Act 2015. D1 p.25
• Duly filled and stamped Self Declaration (SD2) that the tenderer will not engage in any corrupt or fraudulent practice. D1 p.25
• Duly filled declaration and commitment to the Code of Ethics. D1 p.25
• Duly filled Certificate of Independent Tender Determination. D1 p.26
• Form of Tender and priced Activity Schedule must be prepared on the forms in Section IV, without alterations to the text. Standard rule D1 p.10

Experience, licences and financial capacity

Technical

• Recommendation letters from 5 clients served in the last 5 years for mortgage debt collection services (2019 to date). Other evidence accepted: contracts, letters of instruction, LPOs, certificates or other relevant documents. D1 p.26
• Audited financial statements for the last 3 years (2024, 2023 and 2022), prepared under IFRS and carrying audit opinions issued under ICPAK By-Law No. 38. D1 p.26
• Team leader with at least 5 years of experience in mortgage debt collection, a degree from a recognised university (certificates required) and a CV. D1 p.26
• Two support staff with relevant professional experience in debt collection, each a graduate of a recognised university (certificates required) and each with a CV. D1 p.26
• Bidders meeting both mandatory and technical requirements are registered and approved as debt collectors. Failure to submit any requirement leads to automatic disqualification. D1 p.26

Financial

• Pricing is by commission: the commission paid is set at 10% of the amount a debt collector successfully recovers. D1 p.26
• Tender price will be evaluated in Kenya Shillings using the Central Bank of Kenya mean rate on the tender deadline date for any other currency. The lowest evaluated substantially responsive tender is awarded. D1 p.24
• Award is to the substantially responsive tenderer that qualifies at the mandatory and technical stages and has the lowest evaluated price, subject to due diligence and post-qualification. D1 p.27

How and where to submit

• Hard copy delivered to Kenya Reinsurance Corporation, 15th Floor, Reinsurance Plaza, Nairobi, Taifa Road, attention Managing Director. Electronic submissions are not permitted. D1 p.23
• Deliver one original plus 2 copies. The original and copies must be clearly marked and the original prevails if they differ. D1 p.23
• Tender in a single sealed envelope, package or container bearing the tender name and reference number, addressed to the procuring entity with a warning not to open before opening, containing separate sealed ORIGINAL and COPIES envelopes. Standard rule D1 p.14
• Serialise all pages of the tender document chronologically. D1 p.2
• Tender and all correspondence must be in English. Supporting documents in another language need an accurate English translation of relevant passages. Standard rule D1 p.9
• Forms must be completed without any alterations to the text and all blank spaces filled in. Standard rule D1 p.10
• Clarification requests must be submitted in writing by email to procurement@kenyare.co.ke and must reach the procuring entity by 15:00 on 29 October 2026. D1 p.22
• Address for obtaining information and submissions: Supply Chain Manager, 0703083000, procurement@kenyare.co.ke, 15th Floor, Reinsurance Plaza Nairobi, Taifa Road. D1 p.3

Lots and categories

• Section III describes evaluation per lot with options for awarding one or several lots, but the TDS states separate prices per lot are not allowed and no list of lots is given. Conflicting D1 p.24

What the addenda changed

• No addenda were supplied for review, so no changes from addenda are recorded. Not stated P

Not covered in the documents we reviewed

• Section V Description of Services / Terms of Reference (pages not supplied)
• Section IV tendering forms and Section VII special conditions (not supplied)
• Any addenda (A1, A2) and portal addenda, so changes since issue are unknown
• Tender security or tender-securing declaration requirement (conflict unresolved)
• Whether the tender has lots and their list (conflict unresolved)
• Written confirmation of signatory authority (TDS ITT 22.3 left blank)
• Number of years and litigation/non-performance periods for Section III forms (blank in template)
• Name of the person receiving complaints under ITT 50.1 (blank)
• Opening date correction (conflict)
• Number of pages reviewed: 28 of 92; remaining pages not reviewed
• Contract value or estimate (not stated)
• Tender submission fee, if any (not stated)

Terms explained

TDS

Tender Data Sheet: tender-specific values that override the general Instructions to Tenderers (ITT).

ITT

Instructions to Tenderers: the standard rules for preparing and submitting a bid.

Tender Security / Tender-Securing Declaration

A guarantee (cash, bank guarantee or insurer guarantee) or a signed declaration that a tenderer will not withdraw or fail to sign a contract. Here the TDS says N/A.

Responsive / non-responsive

A tender that meets all mandatory requirements is responsive; one that does not is non-responsive and rejected without further evaluation.

Joint Venture (JV)

Two or more firms bidding together as one tender. Not applicable in this TDS.

CR12

Kenyan company return listing directors and shareholders, required for each company shareholder too.

Self-Declaration (SD1, SD2)

Signed forms: SD1 confirms the tenderer is not debarred; SD2 confirms no corrupt or fraudulent practice.

Due diligence / post-qualification

Checks on submitted information and capacity before award.

Reserved groups (AGPO-type)

Tenders restricted to registered SMEs, women, youth or persons with disability. This tender is not reserved.

ICPAK

Institute of Certified Public Accountants of Kenya, whose audit opinion rules apply to the audited accounts.

Intended completion date

TDS states one year for the services.

Commission

Payment as a percentage of amounts recovered, set at 10% here.