Tourism Fund: procurement of a tourism levy collection agent for online platforms (TF/08/2026-2027)

What is being bought

Tourism Fund is procuring a Tourism Levy Collection Agent (a consultancy under a QCBS method, paid by commission) to collect and remit the statutory 2% Tourism Levy from online platforms over a 36-month contract period. The Tender Document does not state a location beyond the Tourism Fund office in Nairobi where proposals are delivered and opened.

Key facts

Closing

Tue 3 Nov 2026, 12:00 pm
Proposals must be received at the Tourism Fund submission address by 12:00 noon East African Time. D1 p.21

Bid / tender security

No tender security is required for this RFP. D1 p.19

Tender fee

Not stated in the documents we reviewed Not stated D1

Site visit

Not stated in the documents we reviewed Not stated D1

Pre-bid meeting

اختياري
No pre-proposal conference will be held. D1 p.19

Reserved for

No reservation applies: the Data Sheet states the business is not registered with any reserved category (Not Applicable). The portal lists no reserved groups. D1 p.19

Contract value

Not stated in the documents we reviewed Not stated D1 p.57

Tender opening

Technical proposals opened physically in Training Room 1, 6th Floor, Tourism Fund Building, Bishops Road, Nairobi. Consultant representatives may attend. Online opening not offered. D1 p.21

Tender validity

Proposals must remain valid for 120 days after the proposal submission deadline. D1 p.19

Who can apply

• Open tender open to all eligible firms, which may bid alone or as a Joint Venture (JV) or association. D1 p.5
• Maximum of three (3) members in a Joint Venture. The lead member must be named in the JV agreement or letter of intent, and each member must meet the Stage 1 mandatory requirements. D1 p.19
• JVs must obtain an exemption from the Competition Authority of Kenya before contract award and signature (not required to submit the proposal). Standard rule D1 p.8
• Firms of any country may bid unless the Data Sheet says otherwise; sanctioned or debarred firms are ineligible. The list of debarred firms is on the PPRA website. Standard rule D1 p.8

Application checklist

Tick items off as you prepare. Your ticks stay on this device only.

Required from every bidder

• M1: Local bidders provide a certified copy of the Certificate of Incorporation/Registration from the Registrar of Companies, certified by a Commissioner of Oaths. International bidders provide an equivalent certified official document. D1 p.37
• M2: Valid KRA Tax Compliance Certificate (verified online during evaluation) or valid Tax Exemption Certificate. International bidders provide an equivalent tax certificate valid at the closing date or issued not more than six months before it. D1 p.37
• M3: Local bidders provide CR-12 for limited companies (issued within six months before tender opening), ID copies for sole proprietors, or partnership deed/CR-13, certified by a Commissioner of Oaths. D1 p.38
• M4: Written Power of Attorney or Board Resolution authorising the signatory. International bidders notarise it in the country of issue. JVs need a Power of Attorney signed by each member. D1 p.38
• M5: Tendering forms (Self-Declaration SD1 and SD2, Confidential Business Questionnaire, Code of Ethics declaration, Beneficial Ownership Disclosure) filled, signed and stamped with the company stamp or seal, or with the signatory's full name and designation where no stamp is used. D1 p.38
• M6: Technical Proposal standard forms (Tech-1 Submission Form, Certificate of Independent Proposal Determination, Tech-2 to Tech-6b including CVs) filled, signed and stamped as in M5. D1 p.38
• M7: One original and one copy of both the Technical and Financial Proposals, in separate sealed envelopes, each bound as required in M8. D1 p.38
• M8: Each proposal (original and copy) must be securely and permanently bound (perfect tape, thermal, hard-cover or equivalent) so pages cannot be removed or inserted, and all pages numbered in sequence (1, 2, 3...). Loose, spiral/comb, ring binder, lever-arch, box or spring file formats are rejected. Bidders must re-serialise pages rather than use TF or PPIP pagination. D1 p.39
• M10: Audited financial statements for the last three (3) financial years showing either average annual turnover of at least Kshs. 100 Million over three years, or access to credit facilities of at least Kshs. 50 Million evidenced by a bank letter. JVs use combined figures. D1 p.39
• Form TECH-7 mandatory support documents: certificate of incorporation, tax compliance certificate, practice licence if required, similar assignment evidence, academic and professional certificates for key experts, and Certificate of Independent Proposal Determination. D1 p.36

Required only in some situations

• M9: For a JV only, a JV agreement or binding letter of intent that designates the lead partner, sets out roles, and makes partners jointly and severally liable. Not applicable to single-entity bidders. D1 p.39

Experience, licences and financial capacity

Technical

• Relevant experience: at least five (5) years operating payment processing, revenue collection, debt collection or high-volume transaction systems, and at least two (2) contracts of similar nature and scale in the last seven years, each collecting or processing at least Kshs. 1 billion per year, with verifiable client references. For a JV the lead partner must be relied on for this or perform at least 30% of services. D1 p.66
• Project/Programme Lead and Integration/Enterprise Architect must each have at least ten (10) years of relevant professional experience. Tourism Fund may verify key personnel qualifications and references. D1 p.68
• Platform onboarding: plan to onboard at least one major multinational platform within sixty (60) days of go-live is a scored and KPI item. Stage 2 technical evaluation requires an 80% minimum score. D1 p.66
• Minimum technical score to pass (Stage 2) is 80%. D1 p.21
• Technical proposal must address the assignment content including approach, architecture, 99.9% availability, cybersecurity, SLAs, key personnel, references and a single commission rate. D1 p.74
• Service level target: production system availability of at least 99.9%; monthly reconciliation within five working days after month end; critical incidents acknowledged within one hour and contained within four hours. D1 p.66

Financial

• Financial proposal is a single commission rate expressed as a percentage to two decimal places of verified Tourism Levy collected from online platforms and remitted into Tourism Fund accounts. Computed and paid in Kenya Shillings. D1 p.20
• Commission becomes payable only after the levy has been received in Tourism Fund designated accounts, verified, reconciled and confirmed in writing by Tourism Fund. Foreign currency prices not applicable. D1 p.20

How and where to submit

• Proposals must be physically delivered in hard copies by hand or by courier/post to the Tourism Fund submission address. Electronic submission is not applicable. D1 p.20
• Address: Chief Executive Officer, Tourism Fund, P.O. Box 46987 – 00100 GPO, Nairobi, Kenya; Tourism Fund Building accessed through Bishops Road; tender box at 6th floor West Wing, Reception Area. D1 p.21
• Submit one (1) original and one (1) copy of the Technical Proposal in a sealed envelope marked TECHNICAL PROPOSAL, and one (1) original and one (1) copy of the Financial Proposal in a separate sealed envelope marked FINANCIAL PROPOSAL (DO NOT OPEN WITH THE TECHNICAL PROPOSAL). Both go in an outer envelope marked DO NOT OPEN, EXCEPT IN PRESENCE OF THE OPENING COMMITTEE. D1 p.21
• Courier waybills or dispatch receipts are not proof of timely submission; proposals must be physically received and time-stamped before the deadline. D1 p.20
• Optional advance notice: send written notice of receipt of the RFP and whether bidding alone or in association, at least 5 days before closing. Failure does not affect eligibility. D1 p.5
• Clarification requests must be sent in writing or by standard electronic means no later than 7 days before the submission deadline, to procurement@tourismfund.co.ke. D1 p.19

Not covered in the documents we reviewed

• Pages of D1 not provided (about 75 of 100 pages), including Section 1 to Section 6 forms, financial forms, and Technical Proposal templates
• Stage 2 technical evaluation scoring table (first part of criteria)
• Terms of Reference sections 5-9 and 13-21 and remaining Terms of Reference content
• Any addenda or clarifications issued after 19 October 2026
• Tender fee or document fee, if any
• Site visit requirement, if any
• Full General Conditions of Contract and Appendix A reporting obligations
• Lots, reserved categories and AGPO status are not confirmed beyond the Data Sheet

Terms explained

RFP

Request for Proposals; the tender document for consultancy services.

TDS / Data Sheet (ITC)

Tender Data Sheet giving tender-specific values that override the standard Instructions to Consultants (ITC).

QCBS

Quality and Cost Based Selection; firms are scored on technical quality and on the commission price.

JV

Joint Venture; two or more firms bidding together with one lead member.

Responsive / Non-responsive

Responsive proposals pass Stage 1 mandatory checks; non-responsive ones are removed from evaluation.

Tender security

A deposit or guarantee to secure a bid; here it is not required.

CR-12

Kenyan company return listing directors and shareholders issued by the Registrar of Companies.

Tax Compliance Certificate

KRA certificate showing tax is up to date; expired, invalid or withdrawn status disqualifies.

Commission rate

The single percentage fee the agent is paid on verified levy collected.

PPRA

Public Procurement Regulatory Authority, which maintains debarment lists.

AGPO

Access to Government Procurement Opportunities for youth, women and persons with disability; not referenced in this tender's reviewed pages.