Nairobi woman quits call centre job after 3 years, reveals disturbing reasons in resignation letter

Njeri Sherry left her Nairobi call centre job after nearly three years, citing management pressure and prioritising wellbeing, with direct advice for workers.

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A young Nairobi woman has opened up about her decision to walk away from a call centre job after nearly three years, citing management pressure and a desire to protect her mental wellbeing.

Njeri Sherry shared the news through a TikTok video, describing her final day at the company as the beginning of a new chapter rather than the end of a road.

She spoke warmly about the skills, confidence and cultural knowledge she picked up during her time there, framing the role as a stepping stone that had served its purpose.

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Source: Tuko