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ABOUT SUPABASE

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

ABOUT THE ROLE

Supabase manages millions of Postgres instances and is growing. We have strong teams across observability, release engineering, and incident management — and we're concentrating our reliability efforts into a dedicated SRE practice that ties the discipline together across the platform.

You'll be embedded within Service Operations, and your primary job is to make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. You'll work across the org: sometimes setting the standard, sometimes pair-programming a fix, sometimes helping a team define their error budget, sometimes telling them it's exhausted.

This role is ideal for someone who has a strong vision for how SRE should work and thrives in async, fast-paced environments where influence matters more than authority.

WHAT YOU'LL OWN

- Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions

- Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation

- Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes

- Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design

- Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it

- Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction

- Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation

YOU MIGHT BE A GOOD FIT IF YOU

- Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams

- Have a software engineering mindset — you write code and build tools, not just configure them

- Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions

- Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements

- Have worked with large-scale multi-tenant systems (bonus: managed database platforms or Postgres)

- Are proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable)

- Communicate clearly and persuasively — this role requires influencing without authority across a distributed org

- Have experience in async or globally distributed teams

- Are energized by making other teams more effective rather than being the one who fixes everything

NICE TO HAVE

- Experience with Kubernetes-based platform operations

- Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling

- Experience building developer-facing reliability tooling (SLO dashboards, ORR frameworks, toil tracking, DORA metrics)

WHAT WE OFFER

- Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

- ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

- Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

- Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

- Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

- Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

- Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

ABOUT THE TEAM

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

- ~400 team members

- 60+ countries

- 20+ languages spoken

- Over $1B raised (including our $500M Series F)

- 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

About Us:

Moniepoint Group is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed. At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc. We leverage artificial intelligence and data to make our decisions, but also have the technology and data-driven best practices used to support our businesses.

About this role:

As a Senior Content Designer, you take ownership of the quality and strategic direction of content across your squad or product area. You bring expert content design judgment, deep user insight, and a collaborative mindset to shape product experiences that are clear, inclusive, and emotionally engaging. You support junior content designers, influence cross-team content strategy, and play a vital role in driving alignment across product, design, and engineering. You display an exceptional grasp of design thinking and content design expertise and are comfortable delivering well-thought out ideas to senior stakeholders and driving content design strategy each day.

What you’ll do

- You are responsible for end-to-end content design strategy and execution on a project, from discovery through delivery, launch, and ongoing iteration.


- Partnering closely with product managers, product designers, and engineers to embed content strategy in product discovery and delivery, shaping scope, trade-offs, and sequencing.


- Define for exceptional, accessible, and inclusive content that builds trust, clarity, and meaningful user engagement.


- Comfortable wireframing and prototyping and delivering your work in Figma, with clear rationale, adhering to a design systems and content design principles. 


- Define content design strategy that aligns with business objectives and technical feasibility, ensuring content is not just clear but emotionally intelligent and on brand.


- Craft high-quality content for complex product flows, interface text, microcopy, error messaging, help content, and documentation, setting the bar for tone, clarity, and consistency.


- Take a strong role in qualitative and quantitative research methods (user interviews, usability tests, A/B experiments, content audits, analytics) using insight as a core design input.

- Collaborate deeply, proactively shaping product direction, surfacing trade-offs, and influencing delivery approaches.


- Drive the evolution of content design style guides, working closely with brand, marketing, and communications teams.

- Design thoughtful content that enhances usability, emotional impact, and user satisfaction.

- Balance speed and rigour with strong judgment on when to ship versus polish, especially on complex or fast-moving environments.


- Support junior content designers on the team and supports in terms of stakeholder management.

- Lead alignment and collaboration across teams and stakeholders, clearly communicating content design rationale and facilitating strategic working sessions.

- Set a high standard for product teams, fostering a culture of sound content design practices, constructive feedback, and shared accountability.


- You are able to justify content design decisions to senior stakeholders with clear rationale and delivers work in a standardised format that you help to evolve. You are able to deliver multiple variations, informed by insights and can confidently explain the pros and cons of particular solutions. 


What you need to succeed

- 5+ years of experience working as a content designer.

- You are incredibly comfortable with the design aspect of content design – understanding this role is deeper than 'just words'.

- Strong stakeholder management skills are a must for this role.

- You must be able to work in a fast-changing environment where processes are still being defined.

- Exceptional knowledge of content design principles and end-to-end product thinking.

- Experience with A/B testing, UX metrics, and data interpretation and the ability to drive your own research initiatives.

- Exceptional product intuition - understanding user needs, business constraints, and technical feasibility.

- Good knowledge of Figma - how to collaborate, create prototypes, and work to produce agile solutions quickly, with little to no help.

- Experience using AI a plus. Great if you’ve built workflows/tools using AI.

- Excellent knowledge of working in cross-functional teams. Able to advocate for content design across various company areas and embed content design early in product planning.

- Actively contributes to a content design system, creating reusable patterns and components

- Experience in fintech or SaaS environments is a strong advantage.

- Strong communication skills - able to explain the “why” behind your decisions

- Strong stakeholder management is a must for this role

Recruitment Process

- Application & portfolio review - we’re looking for exceptional content design case studies, showing examples of end-to-end product thinking, driven by research and illustrating impact.

- Recruiter conversation - light intro on your background, team experience, and motivations.

- Leadership interview - deep dive into your skills and expertise with the lead content designer.

- Content design task and portfolio presentation - a short task to assess how you approach content design and you’ll present a case study from your portfolio

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

The Tupande Research and Evaluations Lead will be responsible for overseeing all research, evaluation, and learning functions within Tupande. This includes managing and overseeing all ongoing and future research and evaluation projects in the country, ensuring they meet the needs of various stakeholders, including in-country teams, the Global Research and Evaluations team, and other global teams and donors. Additionally, the Research and Evaluations Lead will play a key role in contributing to thought leadership within Tupande, particularly focusing on data quality initiatives that support and advance Tupande's vision as well as the Tupande Impact Plan.

Responsibilities

- Independently lead in-country impact evaluations and studies, including:

- Outlining the theory of change and study design

- Developing data collection tools and implementation plans

- Representing research and evaluations work within the organization, ensuring stakeholders clearly understand the actionable results presented

- Take full ownership of the most complex workstream(s) while overseeing all other workstreams within the country, ensuring every project adheres to the minimum must-do's.

- Establish and continuously improve frameworks, processes, and procedures for quality assurance, monitoring, analysis, and reporting of impact data, in consultation with key stakeholders, ensuring team priorities run in alignment with organizational processes.

- Own the analysis and reporting of all Tupande research and evaluations data, developing and updating analytical frameworks and exploring efficiencies in data cleaning, automation, and reporting.

- Work closely with Program teams and other stakeholders to ensure research and evaluation results and recommendations are understood and acted upon, and strengthen the availability and use of high-quality data for decision-making at all levels of the organization.

- Contribute to thought leadership on Tupande's Impact Strategy, including developing studies on new or evolving channels, exploring new impact opportunities, and shaping research and evaluations goals in line with the strategy.

- Manage all team leadership matters within the department, including hiring, development, and performance management of research and evaluations staff.

- Oversee the department's budgeting and financial management, exploring growth and efficiencies without compromising team sustainability or data quality.

- Provide direct support to stakeholders on ad-hoc requests related to study design, analysis, data collection, and reporting, and partner with senior leadership in strategic decision-making related to impact work.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

- A Bachelor's degree in a relevant field of study (e.g., economics, statistics, etc.)

- A Master's degree in a related field is an added advantage

- Strong professional experience designing and implementing evaluations and analyzing data (e.g., with large-scale data collection and field team management)

- Knowledge of evaluation concepts and mastery of experimental and quasi-experimental evaluation designs

- Strong analytical skills, especially the use of statistical techniques leveraged in impact evaluation measurement strategies (e.g., propensity score matching, difference-in-differences, regression discontinuity, etc.)

- Knowledge of statistical software, such as Stata or R

- Strong project management skills with the ability to oversee multiple projects of various levels of complexity at the same time

- A clear and compelling written communication style with an eye for design and visual presentation

- Ability to engage with multiple partners in a diplomatic manner and strong relationship-building skills

- Leadership experience, including managing a team

- A willingness to commit to living in East Africa for at least two years — this is a long-term, career-track role

- The ideal candidate will have at least five years of demonstrated experience working in the developing world, or be a country national from our program or operations

- Proficiency in English is required; Swahili is an added advantage

Preferred Start Date

As soon as possible

Job Location

Kakamega, Kenya

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Deadline

23 December 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay f...

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 - 4 years
• Location Nairobi
• Job Field Sales and Business Development
• Promote and sell a wide range of construction materials, including cement, steel, and other hardware products.
• Market commercial mall facilities and services in close coordination with the internal marketing team.
• Identify new business opportunities and proactively maintain professional relationships with existing clients.
• Commit to achieving and exceeding assigned monthly and annual sales targets.
• Conduct regular site visits, facilitate client meetings, and deliver professional product presentations.
• Prepare accurate quotations, negotiate pricing effectively, and manage the process to successfully close deals.
• Coordinate with transport and accounts teams to ensure timely product deliveries and payment processing.
• Maintain accurate sales records and generate detailed reports using company systems, with SAP experience as an advantage.
• Monitor market trends, track competitor activities, and gather customer feedback to improve sales strategies.
• Ensure the timely collection of payments and manage outstanding customer accounts.
• Perform any other duties as may be assigned from time to time by the supervisor or management. ·
• Experience: 3-4 years in construction materials (specifically steel, cement, or hardware; excludes tiles, paints, or sanitary ware).
• Focus: Deep knowledge and an established network within the steel and cement sectors.
• Traits: Dynamic, high-energy, and proactive approach to field sales.
• Technical Skills: Proficient in Microsoft Office; SAP experience is a significant bonuse
• Languages: Full fluency in English and Kiswahili; proficiency in Hindi or Gujarati is an added advantage.
• Core Skills: Strong negotiation, relationship management, and lead pipeline tracking.
• Mindset: Results-oriented and self-driven to meet aggressive targets with minimal supervision.

• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience 1 - 2 years
• Location Nairobi
• Job Field Data, Business Analysis and AI , ICT / Computer
• Input daily operational data, stock records, sales transactions, and customer details into company systems accurately and promptly. Verify source documents against entered records to detect and correct transcription errors or missing information.
• Reconcile physical logs, delivery notes, and invoices with digital database entries.
• Maintain organized electronic files and database backups to support seamless information retrieval across departments
• Perform routine data clean-ups, update existing records, and eliminate duplicate entries.
• Generate regular daily, weekly, or monthly summary reports for management and department heads.
• Maintain strict confidentiality, security, and data protection standards for company and client records.
• Assist administrative, inventory, and finance teams with basic record-keeping and document verification.
• Diploma or degree in Information Technology, Business Administration, Records Management, or a related field.
• Minimum of 1-2 years of hands-on data entry or clerical experience, ideally within a manufacturing, steel, construction, or commercial setting.
• Fast and accurate typing skills with high attention to numerical detail.
• Strong proficiency in Microsoft Excel, Word, and enterprise software or database management systems.
• Excellent organizational skills, integrity, and ability to manage repetitive tasks efficiently under minimal supervision.

• Job Type Contract
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Embu
• Job Field Engineering / Technical , Internships
• Be prepared to obtain personal accident insurance cover once offered the opportunity; and
• Have working knowledge of computer applications.

• Job Type Full Time
• Qualification KCSE
• Experience
• Location Nairobi
• Job Field Engineering / Technical
• Report at least one near miss every month in accordance with the company’s safety reporting requirements.
• Use the Stop Card or designated safety intervention procedure to identify, challenge, and report unsafe acts and conditions.
• Conduct or participate in the required risk assessment before commencing any task and ensure that all identified hazards and control measures are addressed.
• Comply with all company policies, safety rules, standard operating procedures, work instructions, and directives issued by management.
• Operate forklifts and reach trucks in accordance with approved operating procedures and established safety standards.
• Exercise heightened caution when operating reach trucks at elevated heights, particularly when stacking and unstacking products in warehouse racking systems.
• Participate in monthly fire drills and other designated emergency preparedness activities.
• Promptly report accidents, near misses, equipment defects, unsafe conditions, and other incidents to the relevant supervisor.
• Safely operate forklifts and reach trucks in busy warehouse and loading areas to facilitate the loading, offloading, movement, and storage of goods.
• Stack and unstack palletized lubricants safely and efficiently, ensuring product stability and preventing damage to goods, pallets, racking, and equipment.
• Transfer goods from designated storage areas to the loading bay to support sales dispatch and order fulfilment activities.
• Ensure that materials are handled in accordance with approved load limits, stacking procedures, and warehouse traffic management requirements.
• Position, retrieve, and transport goods accurately to designated storage locations while maintaining safe operating speeds and clear visibility.
• Ensure that loads are properly secured and balanced before moving and that pedestrian and vehicle safety is maintained at all times.
• Immediately report damaged pallets, unstable loads, product damage, or unsafe storage conditions
• Conduct daily pre-use inspections of forklifts and reach trucks using the designated inspection checklists before operating the equipment.
• Identify, document, and report any mechanical faults, defects, damage, or abnormalities detected during pre-use checks or operations.
• Ensure that defective or unsafe equipment is not operated and promptly notify the supervisor or maintenance team for corrective action.
• Maintain accurate and up-to-date forklift and reach truck inspection and maintenance records, as assigned.
• Monitor equipment servicing schedules and coordinate with the relevant supervisor or maintenance team to ensure timely servicing and preventive maintenance.
• Regularly inspect forklifts and reach trucks for signs of wear, damage, leaks, or other operational concerns and report any irregularities.
• Clean forklifts and reach trucks daily to maintain equipment cleanliness, functionality, and safe operating conditions.
• Clean reach trucks strictly in accordance with manufacturer and company requirements. Water must not be used; only approved dry cleaning methods, including a dry cloth, blower, and vacuum cleaner, shall be used
• Maintain high standards of housekeeping in warehouse storage areas, loading bays, and equipment parking locations.
• Ensure that aisles, emergency exits, fire equipment, walkways, and access routes remain clear of obstructions.
• Park forklifts and reach trucks in designated areas after use, following the applicable shutdown and parking procedures.
• Handle lubricants and other warehouse materials carefully to prevent spills, leakage, contamination, and product damage.
• Promptly report and assist in addressing spills, damaged packaging, and other housekeeping or storage concerns in accordance with company procedures
• A minimum of a KCSE certificate or equivalent secondary school qualification is preferred.
• A valid forklift operator licence, certificate, or recognised competency qualification, as required by applicable Kenyan regulations.
• Documented training and demonstrated competence in reach truck operation.
• Basic training in occupational health and safety, warehouse safety, and material handling is an added advantage.
• Basic knowledge of equipment inspection, preventive maintenance, and workplace hazard identification is desirable.
• Previous experience operating forklifts and reach trucks in a warehouse, distribution centre, manufacturing facility, or similar industrial environment is preferred.
• Experience handling palletized products, particularly lubricants or other packaged industrial products, is an added advantage.
• Experience working in busy warehouse environments involving loading, offloading, stacking, and order dispatch is desirable.
• Demonstrated ability to operate forklifts and reach trucks safely and efficiently.

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience
• Location Nairobi
• Job Field Strategic and Top Management
• Lead the expansion of TICAH’s vision & advance opportunities to realise its unique mission & approach in Kenya, regionally and globally.
• Hold the SP’s vision and goals, steer implementation and learning through 2027–2030, and lead the development of the SP 2030+.
• Provide technical leadership for the annual reviews of the Strategic Plan. Ensure all
• Programs and MELS strategies, frameworks, and SOPs align with the Strategic Plan and its revisions
• Provide effective representation of TICAH’s transformative agenda and goals to influence relevant actors and actions in Kenya, regionally and globally.
• Governance / Board Management & Development
• Lead board development as needs evolve.
• Coordinate Board Meeting Schedule.
• Prepare for, attend and ensure follow-up from board meetings.
• Ensure board decisions are documented and implemented.
• Oversee the organization’s legal and compliance matters, including emerging issues and risk management, working closely with legal counsel and the board as needed.
• Fundraising & Donor Communication & Engagement (25%):
• Hold overall accountability for TICAH’s fundraising and donor engagement, working closely with the Head of Partnerships and Deputy Executive Director to ensure adequate, sustainable and values-aligned resource mobilisation.
• In collaboration with the Head of Partnerships, cultivate and steward strong relationships with current and prospective donors, effectively communicating TICAH’s distinctive value, impact and relevance to health and social justice priorities in Kenya, the region and globally.
• Ensuring donor relationships are held by the organisation rather than concentrated in any one individual. Donor relationships may be primarily led by the Executive Director, Deputy Executive Director, Head of Partnerships or other relevant team members, while ensuring that each key donor has meaningful relationships with more than one person within TICAH.
• Provide strategic leadership for the retention of existing donors and Cultivation and progressing onboarding of new donors in close collaboration with HoPa to ensure that donors understand the value and relevance of TICAH’s uniqueness to a range of current topical health and social issues in Kenya, regionally and globally.
• Ensure adequate funding to support the SP through Donor Relations with all current donors and high-value prospects. (progressive onboarding of new donors and retention of current donors)
• Ensure strategy- and value-aligned communication with all donors through the review of key donor communication tools (grant applications, donor reports, annual reports, pitch decks).
• Maintain overall oversight of TICAH’s donor portfolio and relationships, including those managed day-to-day by other members of the team, and ensure emerging opportunities, risks and relationship needs are appropriately managed.
• Organizational Leadership, Talent & Culture (20%):
• In collaboration with the Leadership Team, spearhead the organizational design, talent management strategy, culture, and structure in service of our Mission and Strategic Plan, in line with our values.
• Ensure wellness, self-care and collective care are deeply embedded in the organizational culture through policy and practice.
• Oversee staff development to realize TICAH’s strategic plan, strengthen its ability for impact and growth, and stay responsive to evolving realities and needs.
• Support and manage the Deputy ED, Head of Partnerships and Head of Finance and
• Operations, and enable them to drive the organizations results through their teams.
• Committees of the ED: Actively participate in the Communications and Fundraising
• Committee and opportunity to join MELS or Programs Committee as needed.
• External Influence, Communications & Visibility (10%):
• In collaboration with Head of Partnerships & Communications:
• Lead effective representation of TICAH’s transformative agenda and goals to influence relevant actors and actions in Kenya and the region and globally.
• Build relevance and visibility in key spaces by representing TICAH and our beliefs, and provide thought partnership externally through strategic speaking engagements, industry networking, and collaboration on op-eds, articles, research, publications, reports, media engagements, etc.
• Ensure strategic and value-aligned external communications.
• Provide strategic leadership in moments of crisis communication.
• Act as the main spokesperson and ensure oversight of external communications by the team.
• In collaboration with the leadership team ensure that information flow transparently, clearly and consistently across teams, fostering collaboration, alignment, and a strong organisational culture
• Engage regularly with diverse audiences and communities across our programs and methodologies, building relationships, deepening understanding of our work in action, and staying grounded in community realities through presence and listening.
• Cultivate relationships with partners and stakeholders to ensure they understand the value and relevance of TICAH’s unique approach to current topical health and social issues in Kenya, the region and globally.

• Job Type Contract , Full Time
• Qualification MBA/MSc/MA
• Experience 5 years
• Location Nairobi
• Job Field Consultancy , Project and Program Management
• The consultant will work as part of the IPO delivery structure and will not operate as an independent parallel support channel to Foundation partners. Partner engagement will be coordinated through the designated IPO lead and relevant Foundation Impact Delivery and programme focal points. Foundation teams retain responsibility for strategic direction, approval of Foundation standards and programme decisions. The IPO retains responsibility for consortium management, technical delivery, quality assurance and contractual performance. The consultant provides specialist technical capacity within this structure.
• All partner diagnostics, MEL products, status updates and reports will undergo documented IPO technical, format and document quality assurance before submission. The review should assess completeness; internal consistency; alignment with agreed standards; traceability to source evidence; proportionality of claims; data protection; usability; clarity; alignment with required formats; and disclosure of any use of AI.
• The consultant will apply the Foundation’s approved ethical, responsible-data, safeguarding and data-protection requirements across all activities. The consultant must not request, receive, retain or transfer personally identifiable information unless this is specifically authorised and supported by approved arrangements. Any data governance, consent or safeguarding concern must be documented and escalated through the agreed mechanism.
• Advanced degree in program monitoring and evaluation, statistics, economics, development studies or social sciences.
• Minimum 5 years prior experience working in MEL, impact evaluation, or strategic planning.
• Prior experience designing and tracking theories of change, MEL frameworks, performance indicators, and adaptative management.
• Experience mentoring or training teams or partner organizations on development of theories of change and MEL frameworks.
• Excellent diplomatic, representational, problem-solving, management, and interpersonal skills.
• Excellent written and oral communications skills in English, including quality writing and presentation skills.
• High sense of attention to details and ability to work collaboratively with diverse teams across Africa.
• Experience working with international organizations, NGOs, or in Africa.
• The contract period will run from October 26, 2026 to June 30, 2027. The maximum consultant level of effort will be 30 working days, distributed across the contract period in accordance with the approved workplan and agreed deliverables.
• The consultant may be expected to travel with all travel costs covered directly by PC-Kenya.
• The compensation will be based on the existing consultancy rates for the IPO-supported activities.

ABOUT SUPABASE

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

ABOUT THE ROLE

We're looking for engineers to join the team building Supabase Lite https://www.npmjs.com/package/@supabase/lite, a lightweight, TypeScript-native implementation of Supabase. It runs interchangeably on SQLite and Postgres and ships a PostgREST and Auth compatible API, so applications written against @supabase/supabase-js work as-is. It exists because AI builders and platform partners need a database they can give to every prototype without the cost or the wait: sub-second provisioning, a footprint small enough to run inside a sandbox, and an upgrade path to full Supabase when an app graduates to production.

This is a role with a lot of agency. Small team, working product, patterns still to be set - you'll own large areas end to end and make real decisions from day one.

WHAT YOU'LL BE RESPONSIBLE FOR

In this role, you'll:

- Grow API compatibility with the Supabase client, keeping behavior faithful to hosted Supabase and backed by conformance tests

- Bring more of the Supabase stack to SQLite

- Build and harden the path for upgrading a project from Supabase Lite to full Supabase

- Own the developer experience end to end: the CLI, local tooling, and docs

- Build and harden the hosted offering on a scale-to-zero, near-zero-cost footing, kept loosely coupled so the implementation can be swapped without a rewrite

- Work directly with design partners and turn real-world migration and integration friction into a sharper product

- Engage with the open-source community and contribute back to the broader Supabase stack.

YOU MIGHT BE A GOOD FIT IF YOU

- Have substantial backend or full-stack experience with strong fluency in TypeScript, and have built or contributed to a backend system, framework, or developer platform before

- Are a strong generalist, comfortable moving across the stack from API design to storage internals to infrastructure, and picking up whatever the problem needs

- Read unfamiliar code without friction. A lot of the work means studying reference implementations in other languages, such as GoTrue in Go and PostgREST in Haskell, and matching their behavior in TypeScript

- Have a solid grounding in SQL and relational databases, and the curiosity to dig into where Postgres and SQLite differ

- Have a bias toward compatibility and correctness, and reach for tests and specs to prove behavior

- Think around corners. When everyone reaches for the standard playbook, you look for the simpler path that fits a smaller box — breaking a complex system down to the 20% that covers 80% of the need, then making it run somewhere far smaller than it was designed for

- Care about developer experience: clean APIs, fast feedback loops, and tooling that makes the right thing the easy thing

- Are comfortable owning ambiguous, early-stage work and making sound calls that inform and define the spec. This is a founding role on a brand-new team

- Are comfortable working in public repositories on a remote, async team

- Communicate clearly in writing

- Bonus: experience with the Supabase stack, building developer CLIs, or a track record of open-source maintenance.

WHAT WE OFFER

- Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

- ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

- Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

- Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

- Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

- Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

- Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

ABOUT THE TEAM

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

- ~400 team members

- 60+ countries

- 20+ languages spoken

- Over $1B raised (including our $500M Series F)

- 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

ABOUT SUPABASE

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

ABOUT THE ROLE

We're looking for a Release Engineer (SRE) to join our Release Engineering team (part of EngOps) — a production-operations expert who brings an SRE mindset to how Supabase ships and runs, making deploys safe, observable, and recoverable at scale.

Release Engineering's scope has grown well beyond build-and-ship: we increasingly own the operational reliability of the systems that deploy and run Supabase. In this role you'll treat our deployment pipelines, pre-production signal, and the control plane itself as production systems — with SLOs, error budgets, and on-call ownership — and you'll be the person teams lean on when reliability is on the line.

This is not a "gatekeeper" role. You'll make the reliable path the easy path: standardising how we deploy, instrumenting what we ship, and ensuring that when something breaks, we detect it quickly and recover quickly.

WHAT YOU'LL BE RESPONSIBLE FOR

In this role, you'll:

- Own the reliability of Supabase's deployment and release systems, and the control plane they run on, against clear SLOs and error budgets

- Turn pre-production into a trustworthy signal — standardizing and instrumenting today's fragmented, ad-hoc deployment workflows

- Drive disaster-recovery readiness, including making environments reproducibly deployable from scratch (untangling undocumented secrets, unclear configuration ownership, and circular service dependencies)

- Build and operate health and SLO monitoring for critical user flows, using synthetic testing to catch regressions before customers do

- Reduce mean-time-to-detect and mean-time-to-recover for deploy-related incidents — which account for a large share of our incident load

- Participate in on-call, lead blameless postmortems, and turn findings into runbooks, alerting, and automation that remove toil

- Improve deployment observability and auditability — a clear record of what shipped where, when, and by whom

- Document operational procedures — break-glass paths, access models, and runbooks — so reliability knowledge isn't tribal

RELIABILITY & OPERATIONS

- Define and track SLAs, SLOs, error budgets, and DORA delivery metrics — with meaningful alerting over noise

- Ensure deployments fail fast and safely when health checks degrade

- Harden access and break-glass workflows (e.g. scoped self-service) so the right people can act in an incident without unsafe workarounds

- Partner with product engineering and platform teams to align release practices with reliability and availability targets

YOU MIGHT BE A GOOD FIT IF YOU

- Have 5+ years in SRE, production operations, platform engineering, or release engineering

- Have operated production systems at scale and carried on-call for them

- Are fluent in SLAs, SLOs, error budgets, DORA metrics, and operational KPIs — and the observability tooling behind them (Prometheus, Grafana, Alertmanager, or similar)

- Have led incident response with tooling like incident.io http://incident.io (or PagerDuty / Opsgenie), run blameless postmortems, and driven down MTTD/MTTR

- Operate confidently on AWS (multiple accounts, IAM, VPC) in production

- Are comfortable with infrastructure-as-code (Pulumi, Terraform) and Kubernetes

- Script and automate to eliminate toil rather than absorb it

- Communicate clearly with both infrastructure specialists and product engineers

- Thrive in async, globally distributed teams

- Are comfortable navigating ambiguity and iterating toward better systems over time

WHAT WE OFFER

- Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

- ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

- Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

- Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

- Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

- Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

- Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

ABOUT THE TEAM

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

- ~400 team members

- 60+ countries

- 20+ languages spoken

- Over $1B raised (including our $500M Series F)

- 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

ABOUT SUPABASE

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

ABOUT THE ROLE

We're hiring experienced performance engineers to find and land performance wins across the Supabase stack — from the query optimiser to block device level, and across the network paths and cloud infrastructure that connect our distributed platform. This is a performance delivery role: real, measured improvements to our database, platform, and APIs as we scale toward enterprise and platform-grade workloads. The methodologies you develop and tooling you build exist to multiply that delivery.

You'd join a new performance team as one of its first members, working alongside a deeply seasoned performance engineer, with the team growing to roughly six this year. There's no legacy process to inherit — you'll help define how performance engineering works at Supabase.

WHAT YOU'LL DO

- Find bottlenecks in live production systems and characterize them precisely enough that the owning team can act on them without you in the room.

- Partner closely with database teams (e.g. Multigres, OrioleDB) and infra teams to land concrete performance improvements.

- Build, communicate, and evolve performance methodologies and tooling that turn live production data into actionable insight.

- Partner with the observability team to capture the right signals and establish a unified view of platform performance (latency, throughput, tail behavior) across products.

- Help teams self-serve performance analysis and make performance a first-class engineering concern.

PROBLEMS YOU MIGHT WORK ON

- Tune the kernel's paging behavior to production workloads

- Reduce memory overhead in OrioleDB and Multigres

- Identify and eliminate sources of latency spikes from application to kernel level

- Identify scalability bottlenecks across the entire stack and work the appropriate teams in Supabase and the wider community to resolve them

WHAT WE'RE LOOKING FOR

- Deep experience in performance engineering, specifically performance analysis of complex distributed systems.

- You can walk the whole stack: follow a tail-latency problem from the query optimizer through the syscall boundary to the IO scheduler — or across pooler hops, network paths, and availability zones — reading profiles and traces at every layer.

- Depth on at least one end of that stack: Linux kernel internals (virtual memory, scheduling, networking, IO) or database internals (query planning, storage engines, buffer and WAL management)

- Strong working knowledge of networking and cloud infrastructure performance: TCP behavior under load, network virtualization overhead, and the performance characteristics of AWS primitives (EBS throughput and IOPS, instance network limits, placement groups, cross-AZ latency).

- Proven ability to turn performance insights into real product and architecture improvements — including getting teams you don't belong to to prioritize and ship the fix.

- Strong written communication: your problem characterisations are precise, reproducible, and compelling on their own.

- Pragmatic, tooling-oriented mindset; comfort working across product, infra, and database teams.

WHAT WE OFFER

- Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

- ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

- Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

- Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

- Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

- Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

- Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

ABOUT THE TEAM

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

- ~400 team members

- 60+ countries

- 20+ languages spoken

- Over $1B raised (including our $500M Series F)

- 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

ABOUT SUPABASE

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

ABOUT THIS ROLE

We’re hiring experienced performance engineers to make performance measurement at Supabase rigorous, repeatable, and actionable by product teams. This role owns the benchmarking and profiling systems we use to detect regressions, explain performance changes, and publish credible numbers for customers and the market. You’ll build the tooling and the methodology and make it easy for product teams to use it correctly.

You’d join a new performance team as one of its first members, working alongside a deeply seasoned performance engineer, with the team growing to roughly six this year. There’s no legacy process to inherit — you’ll help define how we measure and communicate performance metrics at Supabase.

WHAT YOU’LL DO

- Build and evolve benchmarking, profiling, and load-testing tooling (cloud, database, and end-to-end).

- Define benchmark suites and reference workloads that reflect real customer behavior (and evolve them as the products change).

- Establish performance baselines and regression gates across products (variance tracking, environment control, and detection of changes).

- Build mechanisms that turn benchmark results into action: triage workflows, owner routing, and clear, reproducible reports.

- Partner closely with database teams (e.g. Multigres, OrioleDB) to identify bottlenecks and land concrete performance improvements.

- Enable the company to publish credible, repeatable performance numbers for customers and the market.

- Help teams self-serve performance testing and make performance a first-class engineering concern.

PROBLEMS YOU MIGHT WORK ON

- Build our continuous benchmarking infrastructure so product teams can spot performance regressions early. Ideally, teams can run benchmarks directly on PRs or locally while developing a feature.

- Analyze and eliminate issues with load generators, workloads or benchmark environments to ensure that benchmarks are reliable indicators for actual product performance.

- Build regression triage tooling that pinpoints what changed (diffing, profiles/traces, query-level attribution).

- Help product teams so they can analyze the root cause of performance regressions in benchmark environments themselves.

WHAT WE’RE LOOKING FOR

- Deep experience in performance engineering, benchmarking, and profiling of complex distributed systems. Specifically, you have owned benchmarking systems where reproducibility and controlling variance mattered.

- Strong systems intuition (databases, storage, networking, cloud infrastructure).

- Comfortable working across product, infra, and database teams.

- Pragmatic, tooling-oriented mindset with strong communication skills.

WHAT WE OFFER

- Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

- ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

- Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

- Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

- Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

- Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

- Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

ABOUT THE TEAM

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

- ~400 team members

- 60+ countries

- 20+ languages spoken

- Over $1B raised (including our $500M Series F)

- 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

ABOUT SUPABASE

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

ABOUT THE ROLE

We're looking for a Senior Data Analyst, Marketing to join our Data Intelligence team and build the measurement foundation that tells us what's actually working across paid and PLG channels. You'll work closely with Marketing, Growth, and channel owners, helping us move past platform-reported metrics and vanity numbers into causal, trusted answers about what drives pipeline and revenue.

This role is ideal for someone who thrives in async, fast-paced environments, is AI-forward in how they work, and is excited about building a measurement function from the ground up.

WHAT YOU'LL BE RESPONSIBLE FOR

Marketing Measurement Strategy

- Own the end-to-end marketing measurement strategy across experimentation, media mix modeling, and attribution for paid and PLG channels

- Establish and evolve the attribution framework: how platform data, multi-touch attribution, MMM, and experiments work together to inform decisions

- Translate complex measurement outputs into clear recommendations on where to invest, what to cut, and how to hit pipeline, revenue, and efficiency targets (CAC, payback, LTV to CAC)

- Serve as the subject matter expert for marketing measurement, educating stakeholders on causality, model uncertainty, and the limitations of platform-reported metrics

Incrementality and Experimentation

- Design and run always-on incrementality tests, user-level and geo-level, to quantify the causal impact of key channels, campaigns, and tactics

- Calculate incremental lift, incrementality percent, and incremental ROAS/CPA, and use these to guide budget reallocation

- Build repeatable analysis templates and playbooks for experiment design, analysis, and readouts so results are consistent across teams

- Partner with channel owners (paid search, paid social, lifecycle, website/SEO) to build and prioritize a experimentation roadmap, embedding it into campaign planning, creative testing, and audience strategy

Media Mix Modeling and Forecasting

- Build and maintain media mix models using historical data to estimate channel contribution, marginal returns, and optimal budget allocation

- Incorporate seasonality, adstock, and saturation effects, and continuously validate model performance through backtesting and reconciliation with experiment results

- Turn MMM insights into budget scenarios and forecasts across channels and regions, communicated in a way non-technical stakeholders can act on

Context, Tooling, and Data Integrity

- Own and build the context and skills that let marketing teams run accurate self-serve analytics: metric definitions, model documentation, and reusable analysis patterns, not just dashboards

- Use AI tools as a core part of daily work to accelerate analysis and go deeper than a traditional analyst workflow allows, and help establish AI-forward practices across the marketing org

- Identify gaps and inconsistencies in marketing data (tracking, spend, platform exports) and work cross-functionally to fix them at the root rather than patching around them downstream

You Might Be a Good Fit If You

- Have 6+ years in marketing analytics, data science, or a related role, with a focus on performance marketing and/or PLG growth

- Deeply understand marketing attribution, incrementality testing, and media mix modeling, and how they complement each other rather than compete

- Are advanced in SQL and at least one statistical programming language (Python or R) for experiment analysis and modeling

- Have hands-on experience designing, running, and interpreting experiments across digital marketing channels: search, social, display, email, in-product

- Have built or worked closely with MMM and/or advanced attribution models, ideally in a consumption or BaaS environment

- Have strong business acumen and fluency in growth metrics: CAC, LTV, payback period, conversion rates, funnel performance

- Think in terms of self-service and scale: your instinct is to build tools and frameworks that make marketing teams independently capable, not to become the bottleneck for every "did this work" question

- Can hold technical and strategic context at once: you're as comfortable in a model's residuals as you are in a conversation about budget tradeoffs

- Are AI-forward in how you work: you use LLMs and AI tooling habitually and have a clear point of view on how it changes what an analyst can do

- Communicate clearly to non-technical stakeholders and know how to make causal nuance land in a business conversation

- Thrive in async, autonomous environments and are energized by building a measurement function from the ground up

Nice to Haves

- Experience in BaaS, DevRel or open source dev tool companies, connecting marketing spend to pipeline and revenue outcomes

- Experience with applied econometrics, time-series modeling, or Bayesian methods for MMM and experimentation

- Familiarity with common marketing and analytics tools (Google Ads, Meta, LinkedIn, web analytics, CDPs, BI/visualization tools)

WHAT WE OFFER

- Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

- ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

- Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

- Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

- Annual Off...

ABOUT SUPABASE

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

ABOUT THE ROLE

The Technical Account Manager (TAM) Leader owns the health, direction, and performance of the Technical Account Management function. Where an individual TAM is the primary technical partner for their own portfolio of accounts, the TAM Leader is accountable for the entire TAM book — every account covered by the team, every partner relationship with a technical dimension, and the people who deliver against them.

The TAM Leader is both a player and a coach: they carry direct accountability for coverage decisions, escalation outcomes, and cross-functional alignment, while spending the majority of their time developing the individual TAMs so the team's proactive, relationship-first approach scales without becoming a response channel.

CORE RESPONSIBILITIES

PEOPLE LEADERSHIP & TEAM DEVELOPMENT

The TAM Leader hires, coaches, and grows the TAM team so each member operates as a credible, proactive technical partner to their accounts. This includes:

- Hiring and onboarding new TAMs, including running them through the TAM Path ramp

- Running regular 1:1s, setting individual development plans, and giving direct feedback on account plans, QBRs, and escalation handling

- Building and maintaining repeatable playbooks (upgrade runbooks, optimization playbooks, escalation patterns) so quality doesn't depend on tenure

- Setting and holding the team to a consistent bar for technical depth, proactivity, and communication

PORTFOLIO & COVERAGE OWNERSHIP

The TAM Leader owns the coverage model for the entire function — deciding, tracking, and refreshing who is assigned where, and closing gaps as they surface. This includes the two account universes the role is accountable for:

- Named accounts — the full book currently ~$33.1M ARR across 120 accounts split across the team, capped at 20 accounts per TAM

- Partner-mapped accounts — every partner with a named Technical Account Manager spanning Strategic AI, Growth, and Other tiers

- Running the quarterly review/refresh of assigned accounts, rebalancing books as ARR and strategic relationships shift

- Resolving open coverage gaps (e.g. regions or account types with no TAM alignment) and deciding when a controlled exception, a new hire, or a change in tier definition is the right fix

- Approving leadership-discretion assignments and cap exceptions, and making the trim/reassign calls when an account is dropped for capacity

CUSTOMER TECHNICAL OWNERSHIP (OVERSIGHT)

The TAM Leader ensures every assigned account — named or partner-mapped — has a clear, accountable technical owner. They spot-check account documentation, architecture understanding, and risk tracking across the book, and step in directly on the most strategic or highest-risk accounts.

ONBOARDING AND ADOPTION (OVERSIGHT)

The TAM Leader ensures the team consistently shortens time to value for new accounts by:

- Auditing that architecture and deployment validation is happening post-sale, not skipped

- Coaching TAMs on configuration guidance and best-practice delivery

- Tracking early success milestones across the portfolio, not just account by account

PROACTIVE TECHNICAL GUIDANCE (OVERSIGHT)

The TAM Leader ensures environment reviews and risk/optimization surfacing happen on a regular cadence across the whole book, covering scalability, reliability, security, and lifecycle planning — and holds the team accountable when reviews lapse.

ISSUE MANAGEMENT AND ESCALATION

The TAM Leader is the escalation layer above the individual TAM — brought in on complex, high-impact, or multi-stakeholder issues rather than replacing the TAM as primary contact. This includes:

- Coordinating across support, engineering, and success during major incidents

- Owning execution of the Named Account Escalation SLA sequence when it's triggered

- Ensuring root cause analysis and preventative action actually close out, not just the immediate fire

- Isolating TAMs from technical repair work so they can stay focused on the relationship while the right team handles the fix

STRATEGIC TECHNICAL PLANNING (OVERSIGHT)

The TAM Leader ensures account plans across the book stay aligned to customer roadmaps, and personally engages on capacity, architecture, or growth planning for the largest or most strategic accounts and partners.

INTERNAL COLLABORATION

ENGINEERING AND PRODUCT

The TAM Leader represents the aggregated voice of the customer — patterns across accounts, not just one-off feedback — to engineering and product, and prioritizes which recurring pain points or gaps get pushed for a fix versus handled as one-offs.

SUPPORT

The TAM Leader maintains the operating agreement between TAM and Support (TAMs are not frontline support) and is the point of escalation when that boundary needs adjudicating on a specific account.

SALES AND CUSTOMER SUCCESS

The TAM Leader partners with Sales and Success leadership on account health and retention at the portfolio level — surfacing which accounts or partners are trending at risk, and where TAM coverage itself needs to change to protect NRR.

PARTNERSHIPS

Because the TAM Leader owns the Technical Account Manager assignments inside the Partner Mappings, they work directly with each partner's Account Quarterback, Partner Manager, and Solutions Architect to make sure the technical relationship keeps pace with partner stage (Prospecting through Scaling) and tier (Strategic AI, Growth, Other) — while staying out of commercial terms, which live with the Partner Manager.

SUCCESS METRICS

Common indicators of TAM Leader effectiveness include:

- Coverage: % of the $33.1M+ named-account book and partner-mapped accounts with an assigned, active TAM

- Team health: ramp time to productivity...

ABOUT SUPABASE

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

ABOUT THE ROLE

We are seeking a platform engineer to join our Compute Capacity team. This team owns the capacity plan that keeps compute supply ahead of demand across every region we operate in — the forecasting, buffer policy, and provisioning systems that make sure a project never runs into a wall it didn't know was there.

You'll work on the systems that turn a capacity plan into provisioned reality: reservation acquisition, fleet reconciliation, and the automation that keeps what we've committed to in sync with what we're actually running. You'll help build the metrics and alerting that let capacity problems surface months out, on vendor lead time, rather than at the moment someone needs the room.

You'll design, build, and operate systems that are both robust and highly automated — helping us hold the right buffer at the right cost, catch drift before it becomes a shortage, and give every team a single, trustworthy view of how much room we have across the millions of databases we manage.

WHAT YOU'LL BE RESPONSIBLE FOR

- Help build and maintain the capacity plan that keeps Supabase's compute supply ahead of demand across regions and instance families

- Support buffer policy by modeling headroom targets and their cost tradeoffs for review and sign-off

- Build and maintain automation that turns the capacity plan into provisioned reality — reservation acquisition and top-up, fleet reconciliation, drift detection between committed and running capacity

- Extend our infrastructure as code for capacity-relevant provisioning

- Instrument capacity: build and maintain metrics for saturation, reservation coverage, idle buffer, forecast error, and provisioning latency

- Build and tune capacity alerting so headroom, quota, and reservation issues surface months out rather than at the moment of impact

- Support the demand gate — helping intake large customer commitments, launches, migrations, and new regions so they reach the plan before they reach the fleet

- Contribute to mitigation projects: right-sizing, instance-family migrations, autoscaling improvements, workload consolidation

- Help drive down compute cost per database through right-sizing, placement, and commitment coverage work

- Participate in capacity incident response and post-incident follow-through

YOU MIGHT BE A GOOD FIT IF YOU

- Have 5+ years across infrastructure engineering, SRE, platform, or capacity engineering, ideally at SaaS or cloud infrastructure scale

- Have production software engineering experience — you've owned and operated a service, not just a notebook. Comfortable in modern languages like TypeScript, Python, and Go

- Are comfortable working against forecasts and assumptions that are incomplete, and can revise your work as those assumptions change

- Have experience with Infrastructure as Code (Pulumi or Terraform)

- Have built or maintained observability for systems you own — metrics that answer real questions and alerting people trust (Prometheus/Grafana, CloudWatch, or similar);

- Have solid working knowledge of AWS EC2: instance families and generations, purchase options, capacity reservations, and quota mechanics

- Have some financial fluency — you understand reservation economics and the basic tradeoffs between coverage, utilization, and cost

- Communicate clearly across audiences, from engineers to finance stakeholders

WHAT WE OFFER

- Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

- ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

- Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

- Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

- Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

- Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

- Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

ABOUT THE TEAM

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

- ~400 team members

- 60+ countries

- 20+ languages spoken

- Over $1B raised (including our $500M Series F)

- 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

ABOUT SUPABASE

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

ABOUT THE ROLE

We’re building a high-performance CI/CD execution platform similar to runners used by tools like Buildkite, GitHub Actions, and Blacksmith CI. Our platform executes developer pipelines reliably at scale, integrates deeply with source control, and automates build, test, and deployment workflows.

In this role, you will design and build the distributed systems responsible for running CI/CD pipelines securely and efficiently. This includes orchestrating ephemeral compute environments, managing build isolation, scheduling jobs across fleets of workers, and ensuring reliability at scale.

This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.

WHAT YOU’LL BE RESPONSIBLE FOR

- Design and improve the core orchestration engine that manages the lifecycle of creating, merging, and rebasing Supabase Branches https://supabase.com/docs/guides/deployment/branching.

- Provision ephemeral sandboxed execution environment on EKS / ECS for running untrusted build workloads from connected git repositories with securely managed secrets.

- Implement job scheduling that scale to thousands of concurrent builds.

- Optimize and reduce pipeline runtimes with caching, artifact storage, and dependency reuse.

- Manage retry, timeout, cancellation, and failure-propagation logic to ensure pipelines behave predictably under failure conditions.

- Instrument the full pipeline lifecycle with observability tooling to surface traces, metrics, and structured logs to the end user.

- Develop configuration files (JSON / TOML) and integrations (Terraform / Pulumi) that allow teams to easily define, trigger, and inspect pipelines in code.

YOU MIGHT BE A GOOD FIT IF YOU

- Have strong software engineering skills (Go and Typescript required);

- Have 3+ years of experience building and operating cloud infrastructure or distributed systems at scale;

- Have cloud Infrastructure knowledge - familiarity with AWS constructs is required, past experience using the AWS SDKs and IaC tools (Pulumi, Terraform, etc) to build and operate infrastructure is strongly preferred.

- Have a production operations mindset - track record of building reliable, observable, and maintainable systems

- Have an ownership mindset - you thrive in being able to operate independently with high-level guidance

- Communicate clearly across both technical and non-technical audiences

- Have experience in async or globally distributed teams

- Are energized by solving real-world problems for developers

- Are comfortable navigating ambiguity and moving quickly

WHAT WE OFFER

- Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

- ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

- Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

- Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

- Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

- Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

- Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

ABOUT THE TEAM

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

- ~400 team members

- 60+ countries

- 20+ languages spoken

- Over $1B raised (including our $500M Series F)

- 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

ABOUT SUPABASE

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

ABOUT THE ROLE

We're looking for an Engineering Manager to lead the Billing team at Supabase. Billing owns the monetization and revenue systems that turn platform usage into accurate customer charges and finance-ready revenue data. The team’s scope includes plans, subscriptions, usage-based billing, invoices, payments, credits, coupons, taxation, dunning, collections, pricing mechanics, entitlements, marketplace and partner billing paths, and integrations with providers such as Stripe and Orb.

Billing sits at the intersection of engineering, product, finance, data, support, and partnerships. The systems are revenue-critical and trust-critical: they must remain correct, predictable, supportable, observable, and extensible as Supabase grows and introduces new products, pricing models, and partner channels.

This is a people, delivery, and technical leadership role. We don’t expect managers to contribute production code directly, but we do expect you to participate in architecture and design discussions, challenge plans with sound technical reasoning, and set a high bar for correctness, reliability, and operational maturity.

WHAT YOU'LL BE RESPONSIBLE FOR

Team & People

- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.

- Run 1:1s, performance management, career development, and onboarding for your direct reports.

- Coach engineers working across backend application code, data pipelines, external integrations, and operational workflows.

- Build durable ownership across the team so critical billing knowledge, access, and incident response do not depend on one person.

- Handle people administration, including leave and time off, for your team.

Hiring

- Own the hiring plan for the Billing team and act as Hiring Manager and first-round interviewer for roles on the team.

- Partner with Talent Acquisition to source, interview, and close strong candidates with the right mix of billing-domain depth and engineering judgment.

- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.

Delivery, Roadmap & Partnerships

- Own the Billing roadmap and project management in Linear, driving accountability, clear milestones, and predictable delivery.

- Balance new pricing and product capabilities with investments in system correctness, resilience, supportability, and technical debt.

- Manage workflow intake and Slack triage, deciding what should be routed, prioritized, sequenced, or pushed back on.

- Own weekly updates and keep stakeholders aligned without creating unnecessary overhead.

- Surface risks, dependencies, tradeoffs, and revenue or customer-impact concerns early and clearly to leadership.

Incident Commander

- Train as an Incident Commander and lead coordination, resolution, customer-impact assessment, and post-incident follow-up.

- Lead blameless post-incident reviews.

YOU MIGHT BE A GOOD FIT IF YOU

- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.

- Have 3+ years managing remote engineering teams.

- Have managed a billing engineering team at a cloud, SaaS, or developer tools company. Experience with developer tools or databases is a strong preference, but we'll consider any sufficiently technical background where you can demonstrate the ability to ramp on a new domain.

- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.

- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.

- Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same.

- Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room.

- Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done.

- Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them.

- Are comfortable with ambiguity and capable of building structure where there isn't much.

- Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early.

- Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room.

RELEVANT BILLING DOMAIN & TECHNICAL EXPERTISE

You should bring experience across most of the following areas:

- Subscription lifecycle and monetization mechanics: plans and packaging, billing cycles, upgrades and downgrades, proration, upfront and in-arrears charges, add-ons, credits, coupons, discounts, refunds, taxes, dunning, collections, disputes, and chargebacks.

- Usage-based billing at scale: converting raw product and infrastructure telemetry into billable usage; defining meters and dimensions; applying quotas and pricing; handling late-arriving data; and supporting deterministic reruns, backfills, and reconciliation.

- Payments and billing-provider integrations: production experience with Stripe, Orb, or comparable providers, including APIs, webhooks, invoice lifecycle, payment failures, event ingestion, sync engines, rate limits, provider SLAs, and graceful degradation during outages.

- Entitlements and pricing enforcement: separating feature access from charging, managing plan defaults and customer-speci...