البحث

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WE ARE LOOKING FOR A SENIOR PRODUCT MANAGER FOR OUR MOBILITY TEAM TO HELP PIONEER THE TRANSITION TO ELECTRIC TRANSPORTATION IN KENYA AND BEYOND.

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This role offers the opportunity to drive significant customer and business impact through the product implementation of and iteration on key customer experiences, critical engineering systems, internal tooling, and business processes. You'll work with talented cross-functional teams including engineers, analytics engineers, and commercial stakeholders across multiple countries.

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ABOUT US

M-KOPA Mobility is on a mission to make clean, affordable transportation a reality for everyday people across Africa. Through our asset financing model, we're putting motorcycles and electric vehicles into the hands of riders and entrepreneurs who would otherwise be locked out of ownership, giving them the tools to earn more, move freely, and build better lives.

We're not just a financial services company with vehicles attached. We're building the infrastructure, technology, and customer experience that makes sustainable mobility accessible at scale across Kenya and growing. The Mobility team operates with the energy of a startup backed by the resources and data capabilities of one of Africa's most innovative Fintechs.

If you want to work on problems that matter, in a team that moves fast, and see the direct impact of your work on people's livelihoods every day; this is where you want to be.

IN THIS ROLE, YOU WOULD BE RESPONSIBLE FOR:

- Owning the software and data product and strategic direction and evolution of critical engineering systems, business processes, and business intelligence in M-KOPA’s Electric Vehicle financing business unit

- Working with engineers to drive continuous improvement in our product’s capabilities to deliver customer and business value

- Partnering with analytics engineers to understand internal reporting and data visualization needs within the eMobility domain.

- Getting feedback directly from customers and customer care teams to understand customer pain points and drive an excellent customer experience and proposition

- Analyzing data to understand business performance and identify opportunities for future products and improvements

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This is primarily a Hybrid role based in Nairobi, Kenya, with moderate work travel expected. Therefore an ideal candidate should either be based in Kenya or be willing to relocate if/once successful.

YOUR APPLICATION SHOULD DEMONSTRATE:

- 4+ years of product management experience

- Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis

- Proven ability in solving technical and/or analytical problems

- Ability to work with diverse, distributed teams across multiple countries

- Strong interpersonal, communication, and collaboration skills

- Experience working on a “backend” or API-first product

- Experience working on a B2C product

- Experience with IoT products and remote device control best practices

- Experience with SaaS CRM to custom software integrations

- Experience with agile methodologies and cross-functional team leadership

- Experience in data-driven decision making and strategy development

If the above is of interest to you, please apply.

WHY M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com http://m-kopa.com.

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Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.

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Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy...

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

About the role

As an Engineering Manager, you will drive the successful delivery and execution of projects within your teams. You will manage end-to-end technical planning, ensuring that product requirements are translated into actionable tasks, while orchestrating collaboration between various stakeholders, including engineers, product managers, QA, and UX. This role requires a deep understanding of software design and development and the ability to plan, execute, and deliver product features in a timely and predictable manner. You will also be responsible for maintaining high technical standards, managing team bandwidth, and ensuring project milestones are met with efficiency and accuracy.

What you’ll get to do

- Own end-to-end delivery and execution across cross-functional teams within your product area, ensuring predictable and high-quality outcomes.

- Evaluate business and product requirements for technical feasibility and architectural alignment, translating them into well-defined EPICs and technical user stories.

- Partner closely with Product Managers, UX Designers, and Engineers to continuously refine, groom, and prioritize the backlog.

- Plan and drive sprint execution with clearly defined goals, using project planning tools to establish timelines, delivery milestones, and surface dependencies early.

- Champion engineering processes and rituals that enable strong collaboration, accountability, and team efficiency.

- Monitor team velocity and capacity to optimize resource allocation, proactively balancing bandwidth against delivery commitments.

- Coordinate cross-team dependencies and stakeholder alignment to remove bottlenecks and maintain smooth execution.

- Stay hands-on in critical initiatives by guiding design decisions, enforcing sound design patterns, and participating in code reviews to maintain high engineering quality.

- Ensure robust monitoring, alerting, and observability for all owned services, consistently meeting defined SLIs and SLOs.

- Partner with Product Managers to define, track, and publish post-release product metrics, driving transparency and continuous improvement.

To succeed in this role, you should have

- Bachelor’s degree in Computer Science, Engineering, or a related technical field.

- 8-10 years of experience as a Software Developer, Software Engineer, or in a similar hands-on technical role.

- 5+ years of strong experience building production systems using Java and Spring Boot.

- Minimum 3 years of proven engineering leadership experience managing high-performing teams.

- Solid grasp of Agile methodologies, including sprint planning, backlog grooming, and iterative delivery.

- Demonstrated ability to translate complex product requirements into well-structured EPICs, user stories, and tasks.

- Strong backend engineering expertise; exposure to frontend technologies is a plus.

- Experience with project planning and tracking tools to visualize and manage delivery timelines.

- Familiarity with engineering, product health metrics, and monitoring tools to drive data-informed decisions.

- Hands-on capability to debug complex production issues, lead incident response, and conduct blameless RCA.

- Good understanding of modern deployment practices, including CI/CD pipelines, release management, and associated metrics.

- Ability to drive alignment across cross-functional stakeholders, both technical and non-technical.

- Excellent risk management, dependency tracking, and stakeholder communication skills.

- Proven track record of improving team velocity, delivery predictability, and engineering excellence.

Generic Skills

- Problem-solving: Ability to assess complex problems, find solutions, and make sound decisions.

- Communication: Strong written and verbal communication skills, including technical documentation and stakeholder reporting.

- Adaptability: Able to thrive in a fast-paced, changing environment, adjusting strategies as needed.

- Attention to Detail: Meticulous in documenting technical requirements and ensuring all aspects of a project are accounted for.

Supervisory skills

- Team Management: Experience in managing and mentoring engineers, ensuring team growth and performance.

- Resource Allocation: Ability to assess bandwidth and manage resource distribution to optimize team performance.

- Feedback: Conduct regular performance reviews, providing constructive feedback and fostering a growth-oriented environment.

- Stakeholder Management: Lead project status reviews, manage expectations, and ensure smooth communication between teams and leadership.

What we can offer you

- Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.

- Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.

- Compensation - You’ll receive an attractive salary, pension, health insurance, paid leave, plus other benefits.

What to expect in the hiring process

- A preliminary phone call with one of our recruiters.

- A live coding and code review session.

- A system design and technical discussion round.

- A project planning, execution, and product thinking round.

- A behavioral and technical interview with the hiring manager.

Moniepoint is an equal opportunity employer. We celebrate diversity and a...

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Kenya

Kenya is where our next chapter begins. Following our acquisition of Sumac Microfinance Bank, we're preparing to go live — which means the people we hire here help build a business from its first day, not inherit one. How we execute in Kenya will shape how we approach every market we enter after it, making this one of the most consequential engineering mandates in the business right now. This is the natural extension of our mission: to drive financial inclusion, and help millions of business owners and individuals across the African continent achieve financial happiness and success.

So, now we are looking for our Head of Engineering, Rewards to join us in Kenya.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer's hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

- Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.

- Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.

- Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.

- Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.

- Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.

- Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.

- Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.

- Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.

- Build the platform to serve customers across multiple geographies as Moniepoint expands.

- Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

- Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.

- Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.

- Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.

- At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.

- Hands-on techni...

• Job Type Full Time
• Qualification BA/BSc/HND , Professional Certificate
• Experience 4 years
• Location Nairobi
• Job Field Human Resources / HR
• The Human Resource Officer manages the end-to-end employee lifecycle in a fast-paced, busy environment. The role serves as a trusted advisor to department heads and the main point of contact for staff, fostering a positive workplace culture oriented around service excellence. To support HR and administrative policies, procedures, and systems and ensure an efficient, productive, and compliant workforce.
• Oversees recruitment across line-level and supervisory positions for key departments.
• Posts job postings, screens CVs, conducts initial interviews, background/reference checks, and credential verifications.
• Directs new hire orientation covering company standards, safety protocols, and company culture.
• Acts as the main contact for inquiries regarding policies, benefits, leaves, and workplace issues.
• Manages staff welfare, recognition programs, team-building activities
• Handles employee grievances, facilitates conflict resolution, and conducts disciplinary proceedings in compliance with company policies and legal regulations.
• Maintains confidential employee records, databases, and general HR documentation.
• Manages daily attendance, shift rosters, overtime tracking, leave balances (annual, sick, maternity/paternity), and casual labor records alongside department managers.
• Prepares monthly payroll input data (deductions, allowances, overtime) for the Accounts/Finance team.
• Assists line managers with regular performance appraisals, probation reviews, and KPI evaluations.
• Coordinates training sessions covering industry compliance, skills, safety/hygiene, customer service excellence, fire safety, and first aid.
• Partners with Department Heads to identify skill gaps and create learning and development plans.
• Ensures general compliance with labor laws, statutory regulations, and workplace safety protocols across operations.
• Bachelor’s Degree in Human Resources Management
• CHRP (Part II) certification is an added advantage
• Valid IHRM Kenya membership.
• 4+ years in HR, ideally within the service sector.
• Strong knowledge of Kenyan labor laws and statutory compliance
• Exceptional Communication Skills
• Conflict Resolution Skills
• Strong Multi-tasking and Prioritization skills
• Empathy

• Job Type Full Time
• Qualification BA/BSc/HND , Professional Certificate
• Experience 5 years
• Location Nairobi
• Job Field Finance / Accounting / Audit
• Support the preparation of monthly, quarterly, and annual financial statements in accordance with IFRS and company policies in liaison with the Actuarial function.
• Ensure timely completion of month-end, quarter-end, and year-end close processes and support Actuarial function in running the IFRS 17 inputs to the engine and analyzing the output.
• Review general ledger balances and ensure the accuracy and completeness of accounting records ensuring all accounting entries, accruals, provisions, prepayments, and adjustments are properly recorded and supported.
• Shadow in management accounts and financial performance reports preparation up to IFRS 17 results for Executive Management and the Board.
• Monitor financial performance against budgets, forecasts, and prior periods and provide insights and explanations for variances.
• Ensure compliance with IFRS, Companies Act requirements, tax legislation, and other applicable regulations while overseeing preparation of annual statutory FS and disclosures.
• Drive continuous improvement initiatives aimed at enhancing financial controls and reporting efficiency.
• Monitor changes in accounting standards and regulatory requirements and coordinate implementation activities.
• Support the budgeting, forecasting, and long-term business strategy planning processes.
• Provide financial analysis and reporting support to business units and management.
• Assist in the development of financial models and scenario analysis to support strategic initiatives.
• Develop staff capabilities through coaching, mentoring, and training initiatives.
• Foster a culture of accountability, compliance, and high performance within the department.
• Contact person to both internal and external auditors deputizing the Chief Accountant in ensuring responsible persons are producing the audit data requested promptly and within audit stipulated timelines
• Good understanding of ESG and sustainability reporting principles, with knowledge of IFRS S1 and IFRS S2 and their implications for financial reporting and Insurance related disclosures.
• Bachelor's degree in Accounting, Finance, Economics, or related field.
• Financial Reporting and Technical Accounting Expertise — Strong understanding and application of accounting standards, financial reporting requirements, and technical accounting matters within the insurance industry.
• IFRS and Regulatory Knowledge — Sound knowledge of IFRS standards and insurance regulatory reporting requirements to ensure compliance and accurate reporting.
• Analytical and Problem-Solving Skills — Ability to analyze complex financial information, identify issues, and develop practical solutions.
• Communication and Presentation Skills — Ability to communicate financial information clearly and effectively to management, auditors, regulators, and the Board.
• Time Management and Delivery — Ability to manage multiple reporting deadlines and deliver accurate outputs within strict timelines.
• Demonstrable proficiency in leveraging AI tools and emerging technologies to enhance financial reporting, financial analysis, process automation and decision-making.
• CPA(K), ACCA or equivalent professional qualification is mandatory
• Minimum of 5 years of progressive finance experience with bias to IFRS 17 reporting
• Experience in statutory reporting, audit management, and regulatory reporting.
• Strong understanding of financial controls, taxation, and financial systems.

• Job Type Contract
• Qualification BA/BSc/HND
• Experience
• Location Nairobi
• Job Field Graduate Jobs , Internships
• No education qualifications are needed. The balloting is open for unemployed Murang'a County youths aged between 18-35. The youth must possess a valid national ID and be a resident of Murang'a County. They must transition to the vocational and technical training centres and graduate.

• Job Type Full Time
• Qualification Diploma
• Experience 3 years
• Location Nairobi
• Job Field Logistics
• Responsible for supporting the operations execution of assigned ANT jobs and files.
• Coordinate with ANT job owners and file operators/supervisors and the back office to ensure the execution of the assigned jobs and files documentation in the applicable operating system(s) is done as per company SOP and policy.
• Ensure all files are handled with utmost confidentiality and compliance with statutory requirements and company policy
• Operationally responsible for all archiving functions at ANT – Physical archiving (on and offsite) as well as online archiving (EDOC).
• Physical archiving of all ANT files in coordination with all file operators /supervisors.
• Online archiving of all ANT files in the online archive /record systems EDOC / SARISSA in coordination with all file operators /supervisors.
• Support the administrative requirements of the ANT facilities and staff and to ensure operations as per company business requirements.
• Support the ordering and distribution of office supplies.
• Support and coordinate with relevant service providers daily maintenance (IT, access, security, cleaning schedules).
• Co-ordinate general approved activities (travel/ taxi/ petty cash...) for the ANT team.
• Keep Management updated on staff / facility requirements to enable normal company operations.
• Any other role as may be assigned by management from time to time.
• Alternate to file operators whenever necessary.
• Diploma in business management or related field.
• 3 years working experience

• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience 5 years
• Location Nairobi
• Job Field Logistics
• Plan, coordinate and control end-to-end transit cargo movements from port or point of entry to the destination or border exit.
• Ensure timely customs entries, bond management, port and terminal release, dispatch, border clearance, proof of exit and file closure.
• Monitor cargo movement daily, proactively manage exceptions and provide accurate status updates to customers and management.
• Plan and manage import and export consolidation activities, including cargo receipt, verification, sorting, staging, consolidation, deconsolidation, and dispatch.
• Coordinate consolidation schedules, cut-off times, loading plans, routing and space utilisation with customers, regional offices, warehouses, carriers, and agents.
• Develop practical operating processes for new consolidation lanes and ensure consistent execution across participating locations.
• Function as the primary operational contact for assigned transit and consolidation customers.
• Lead operational reviews, resolve service issues, and ensure complaints, delays, damage, and claims are promptly investigated and closed. Maintain effective working relationships with customs authorities, border agencies, shipping lines, ports, terminals, transporters, and regional operating partners.
• Support Commercial in solution design, pricing inputs, implementation planning and onboarding of new transit and consolidation business.
• Prepare activity budgets and forecasts, monitor actual performance, and explain material variances.
• Control disbursements, supplier charges, demurrage, detention, storage, penalties, and other avoidable costs.
• Validate operational billing inputs, ensure complete and timely invoicing, protect agreed margins, and follow up closure of outstanding files.
• Ensure compliance with customs, transit, bonded-cargo, transport, security, trade and QHSE requirements in all operating countries and corridors.
• Maintain current SOPs, work instructions, risk assessments, escalation protocols and contingency arrangements for transit and consolidation activities.
• Ensure customs bonds, guarantees, licences, permits and statutory records are monitored and used within approved limits.
• Lead, coach and develop the transit operations team, with clear responsibilities, performance objectives, and accountability.
• Plan staffing and shift coverage in line with workload, customer commitments, and business growth.
• Function as the senior operational interface for key strategic customers in line with assigned functions.
• Build and maintain strong relationships with regulators, suppliers, and industry partners.
• Represent ANT in professional forums and stakeholder engagements.
• Bachelor's degree or diploma in Logistics, Supply Chain Management, Customs, Commerce, Business Administration, or a related field.
• At least five years' relevant experience in customs clearing and forwarding, transit logistics or regional cargo operations, including supervisory or management responsibility.
• Demonstrable working knowledge of East African transit procedures, customs documentation, bonded cargo controls, and cross-border operating requirements.
• Experience in consolidation, freight forwarding, transport coordination, port or terminal operations is desirable.
• Proficiency in operational systems and Microsoft Office; experience with ERP, TMS or customs platforms is an advantage

• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Logistics
• Diploma / Degree in Commerce or related field.
• 3 yrs in C & F
• TALO/ CAD/CAM Chassis upload
• TALO/ CFAO and SAP PO creation, goodsreceipt and invoice processing
• TALO/ CFAO stocks audit before stock take
• TALO/CFAO reconciliation after stock take
• Validation of customs agent declarations
• Preparation of payment request i.e. entry,evidence of validation, cover sheet withbreakdown of costs (Duty, excise, VAT as per Finance format)
• Preparation of Citi direct upload files
• Receiving invoices i.e. port, ex-warehouse, warehouse, accessory and transport invoices including ANT invoices
• Verification and processing invoices for approval based on the tariff cards or LPO in case of accessories with supporting documents
• Preparation of ANT invoicing statistics and drafts to ensure accurate monthly invoicing for all services rendered within the month.
• Alignment of the logistics planning in line with CFAO Sales and Operations processes.
• Tracking inventory under intermediate movements, i.e. vehicle units at accessory, suppliers and demonstration units based on CFAO LPOs and instructions.
• Tracking inventory under intermediate movements using the ANT Yard management system and based on CFAO LPOs and instructions.
• File management and control of all CFAO
• Logistics operations as per the approved SOP. (Using SPOT, EDOC, and any other approved systems)
• File management and control of all ANT
• Logistics operations as per approved SOP; (Using SPOT, EDOC, and any other approved systems)
• Archiving all CFAO Logistics operations documents as per approved SOP. (Using SPOT, EDOC, and any other approved systems)
• Archiving of all ANT Logistics operations documents as per approved SOP. (Using SPOT, EDOC, and any other approved systems)
• Lead the deployment and sustenance of the utilization of the onsite systems, Yard management System, Synertrade, TALO, ANATA.

• Job Type Full Time
• Qualification Diploma
• Experience 2 years
• Location Kenya
• Job Field Engineering / Technical
• Carry out receiving inspection of motor vehicles and report any defect/damages/missing items immediately
• Inspect motor vehicles as per the pre-delivery inspection SOP
• Report any defect/damages as per the PDI standards.
• Diagnose mechanical problems and servicing of the motor vehicles as per manuals.
• Install parts & accessories as per specification.
• Perform road tests for inspected vehicles as per SOP.
• Complete PDI inspection sheets/reports and submit as per file management SOP.
• Ensure no vehicle is released from PDI without 100% ok PDI
• Clean, repair and maintain workshop tools & equipment
• Update operational system (VITS/other)
• Any other role assigned by management from time to time.
• Diploma in mechanical engineering or equivalent field
• 2 years' experience

• Job Type Full Time
• Qualification Diploma
• Experience
• Location Nairobi
• Job Field Engineering / Technical
• Based in Nairobi and reporting to the Team Lead Yard Operations, the role exists to manage the receipt, inspection, inventory control and ensure complete and timely update of all systems. Specific deliverables will be to:-
• Receive any stocks to and from the GLC as per approved procedures.
• Oversee inspection of all vehicles and stocks prior to receipt, release and movement as per approved documentation and procedures.
• Ensure the yard activity is coordinated efficiently for the handling of vehicles and any stocks as per approved procedure
• Align the logistics planning in line with CFAO Sales and Operations processes.
• Track inventory under intermediate movements, i.e. vehicle units at accessory, suppliers and demonstration units.
• Conduct accurate weekly and monthly stock takes
• Maintain accurate documentation and processing as per approved standard operating procedures.
• Diploma in Mechanical or automotive engineering or related field.

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience
• Location Nyeri
• Job Field Sales and Business Development
• The role entails driving revenue growth and expanding the new/renewal General Insurance (GI) business portfolio.
• The goal is to meet Retail business annual budgets by strategically developing assigned markets and intermediary channels.
• It involves cultivating profitable business opportunities for the company through the establishment of robust relationships and partnerships.
• Cultivate robust strategic partnerships and relationships with assigned intermediaries.
• Efficiently navigate the sales cycle and maintain a value-driven service approach.
• Implement optimal Client Relationship Management practices to meet business objectives.
• Track and report performance against agreed sales and retention targets.
• Spearhead revenue growth by overseeing daily sales activities of assigned intermediaries.
• Keep clients informed about both new and existing products.
• Collaborate with various departments to ensure seamless and timely service delivery to clients/intermediaries.
• Develop and promptly deliver quotations and tender documents to clients/intermediaries.
• Contribute to departmental planning and budgeting processes as needed.
• Ensure compliance with credit control policies through cash and carry and debt collection initiatives.
• Foster intermediary engagement through visits, performance reviews, support, training, and motivation to drive business growth.
• Organize and execute market activations and outreach events in strategic locations through visits or alternative methods.
• Monitor competitor activity and identify opportunities/threats arising from such activities
• Ensure that proposal forms and all relevant client documentation contain all the relevant personal details of the proposer
• Ensure strict adherence to practices, procedures and policy stipulated in the Market Outreach operations manual, including the Code of Ethics
• Complete customer care feedback forms during visits to brokers, agents and direct clients and liaising with supervisors (Deputy Manager, BD) about operational issues raised by clients
• Ensure All intermediaries are fully licensed to trade

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 1 year
• Location Nairobi
• Job Field Risk Management and Compliance
• The overall purpose of the contract is supporting the Risk and Compliance team in daily tasks that aim towards effective risk and compliance management within the Company, including data gathering, analysis and report preparation to identify, assess, advise, monitor and report on risk and compliance.
• Perform a thorough AML clean-up exercise in our client database to ensure 100% AML /CFT compliance as well as a comprehensive PEP Register
• Support in collecting and collating compliance risk assessment data to facilitate the establishment of the compliance universe.
• Support in maintaining continuous dialogue and information to business units on key issues defined in the AML/KYC policies.
• Support in the annual AML/CFT risk assessment relating to financial crime and incorporate conclusions into current policies and requirements.
• Maintain continuous engagement with business units and carry out compliance risk monitoring, analysis and reporting on new products and projects.
• Contribute towards the training programs to enhance AML, Data Protection compliance awareness and knowledge among employees and management.
• Provide support in the business continuity programme within the company
• Support in the facilitation of awareness and training programs on business continuity management
• Support in risk assessment exercises across the business & functional areas in line with the risk management framework.
• Assist in the continuous monitoring of controls established by management to ensure that identified risks are appropriately mitigated at both departmental and process levels.
• Assist in the management and maintenance of risk registers through tracking progress on the implementation of risk mitigation action plans.
• Participate in the formulation and review of risk management and control activities for products to ensure they meet the set objectives.
• A Bachelor’s degree in Actuarial Science, Finance, Economics, Law or Business-related field.
• 1 Year Experience in risk compliance or audit
• Knowledge of the Kenyan regulatory environment including the Insurance Act, CMA Act and RBA Act.
• Good knowledge of money laundering issues and KYC requirements.
• Knowledge of insurance operations and business functions.
• Good management skills including organizational, communication and problem solving skills.
• Demonstrate high integrity

• Job Type Full Time
• Qualification BA/BSc/HND , Professional Certificate
• Experience 5 years
• Location Nairobi
• Job Field Data, Business Analysis and AI , ICT / Computer
• Provide second line support for incidents and service requests, log and respond to all service requests from system users, including site visits or through remote access tools
• Carry out initial diagnosis on all logged issues/incidents, take appropriate steps to resolve or escalate to appropriately, and accurately record the incident details and any actions taken within the Service Desk software
• Proactively keep the user informed of any progress and ensure user satisfaction/acceptance before closure
• Monitor corporate systems within their domain and carry out proactive support and maintenance
• System Administration – creating users accounts, assigning privileges, permissions & access control
• Ensure the confidentiality, integrity and availability of corporate information assets and systems. Where appropriate ensure preventative measures are undertaken to mitigate the risk of a security incident or exception
• Adhere to published and operational ICT policies and procedures at all times and ensure that ICT services are delivered in line with relevant legislation and company policies
• Make recommendations for improvements to support services and procedures and make additions and enhancements to the Knowledge database
• Assist in the maintenance and control of ICT logs, registers, and documentation
• Collaborate with other ICT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
• Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability
• Conduct research on software systems products to justify recommendations and to support purchasing efforts and participate in system acquisition process when necessary
• Create and maintain documentation as it relates to system configuration, mapping, and processes
• Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls, and that all service improvements are managed effectively and meet the needs of the organization
• Undertake such other duties as may be required from time to time that reasonably fall within the scope and grade of the post
• Professional qualifications such as MCSE/ MCSA/ ITIL/ LINUX/ UNIX
• At least 5 years Technology experience with hands on experience in:
• Computing platforms, operating systems, and databases
• Application software installation and support
• Quality assurance in relation to large & complex computer systems, applications & databases
• Experience in methods & techniques for installation, administration, monitoring, upgrading and problem resolution of central application software systems
• Knowledge and experience in basic budgeting, contracting, purchasing practices, policies, and procedures in an IT environment
• Exceptional communication, presentation, and customer relationship skills.
• Previous experience in ICT support
• Bachelor’s Degree in Information Systems, Information Technology or related field

• Job Type Full Time
• Qualification Diploma
• Experience 3 years
• Location Nairobi
• Job Field Procurement / Store-keeping / Supply Chain
• Manage the company trucks by doing daily trucks inspections and updating all records.
• Plan, coordinate and ensure OTIFEF delivery of goods to destinations/customers
• Ensure safety of products on transit until point of offloading/destination
• Maintain and daily, weekly and monthly truck operations records
• Compile the trucks fleet performance reports at the end of every month.
• Develop trucks route weekly route plan to ensure proper truck engagement to generate revenue
• Ensure adherence trucks service and maintenance schedule
• Ensure adherence to all road traffic rules
• Accurately compile all claims incurred during delivery for reimbursement
• Accurately confirm what is being loaded and offloaded from the truck during delivery or collection.
• Ensure proof of delivery by getting stamp from the customer for all delivery done.
• Actively Participate in 6K, CI, SHE, FSMS/GMP /PaTaMu, activities in the respective sites.
• Identify and report all quality and food safety issues during daily operations.
• Actively Participate in 6K, CI, SHE, FSMS/GMP /PaTaMu, activities in the respective sites.
• Identify and report all quality and food safety issues during daily operations.
• Avoid use of mobile phones while driving unless hands free or mounted on the motor vehicle communication gadgets in place for the safe use of the vehicle
• Wear personal seat belt at all times when driving and ensure all Passengers are buckled up as well
• Proper check of vehicle before starting a journey and prompt report made of any defects noted.
• Ensure no driving is done under the influence of alcohol, drugs or any other drugs under prescription that may bring about dizziness.
• Ensure the motor vehicle is not left unattended while the engine is running
• Ensure the safety of self and vehicle at all, times.
• Guarantee vehicle is kept secure at all times
• Ensure vehicle is kept clean, tidy and in good working condition at all times
• Confirm vehicle is given regular/day-to-day maintenance checks
• Check vehicle repairs are carried out properly by official authorized dealers.
• Perform minor repairs and arrange for other repairs
• Prepare and submit vehicle monitoring report, including records of vehicle operations, maintenance, expenses, mileage, at end of each month
• Fill in the Motor vehicle register before the start of journey indicating staring Odometer and at journey end indicating the closing Odometer reading.
• Confirm vehicle insurance and registration is updated according to schedule.
• Adhere to the Health and Safety and Security Rules and Regulations, Business Code of conduct and personal hygiene guidelines.
• Obey the set out Traffic rules as cited in the traffic Act Cap 403 laws of Kenya and any other related statutory priorities –Rules on motor vehicle management, traffic
• Report all accidents as required by the Company Policy, Statutory Traffic and regulations.
• Ensure the car fuel card allocated is used for company authorized business only
• Bare full responsibility for use of the assigned fuel card.
• Track and have full knowledge of all transactions regarding the card
• Surrender all receipts of the fuel consumed by the 5th day of every month.
• Diploma Certificate
• 3 years driving experience with BCE License
• Time management skills
• Excellent verbal and written skills
• Ability to prioritize, coordinate and manage multiple tasks
• Ability to work under minimal supervision and maintain confidential information

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 5 - 7 years
• Location Nairobi
• Job Field Project and Program Management
• Define and document the handover process between Sales and Operations, and the operating procedures, quality controls, and SOPs that govern how projects are delivered
• Own all client communication on project progress from handover to completion, flagging delays early with a recommended solution
• Allocate resources, set milestones, and track performance across active projects to keep delivery on schedule
• Oversee installation delivery through the Head of Installations, resolving on-site issues and holding handover standards
• Coordinate suppliers end to end, from placing orders and verifying documentation to negotiating cost, service, and reliability terms
• Manage logistics, freight, customs clearance, and inventory availability across the full project cycle
• Manage project variations, ensuring changes are correctly specified, costed, documented, and approved before action
• Track supplier spend against approved project budgets, flag variances, and identify cost savings across logistics, freight, and procurement
• Review and authorise supplier documentation and payment requests before submission to Finance
• Own the standard of company facilities, directing the Head of Installations on maintenance and scoping CAPEX recommendations for approval
• Oversee occupational health and safety compliance across all workspaces, ensuring inspections are carried out and statutory obligations are met
• Build risk, business continuity, and incident response frameworks to protect delivery against operational disruption
• Define the team structure and resource plan, identifying priority hires and the business case for each
• 5 to 7 years in project management, operations management, or supply chain and logistics
• Experience within interiors, construction, FMCG, or a comparable project-based or import-heavy sector will be an advantage
• Proven track record of building or scaling an operational team and function, including process design
• Demonstrated experience managing supplier relationships, import and freight processes, FCL and LCL shipments, documentation, and customs clearance
• Experience as the primary client-facing contact through a delivery or execution cycle
• Experience managing multiple field-based operations
• Financial literacy sufficient to manage supplier documentation, payments, variation costings, and budget tracking
• Hands-on experience with project management and collaboration tools such as Click Up or equivalent
• Working knowledge of occupational health and safety requirements in a workplace setting
• Relevant professional qualifications such as PMP, PRINCE2, or CIPS are an advantage

• Job Type Contract
• Qualification BA/BSc/HND
• Experience
• Location Nairobi
• Job Field Finance / Accounting / Audit , Internships
• Prepare supporting schedules for monthly bank, VAT, and balance sheet reconciliations, and match supplier statements to ledger balances
• Verify supplier invoices against purchase orders, LPOs, and goods received notes, escalating variances promptly
• Capture supplier invoices in the Odoo ERP system and assemble payment request forms with full supporting documentation
• Support month-end closing by preparing schedules and collating source documents
• Prepare receivables aging reports and follow-up trackers
• Participate in stock takes, assisting with counts, recording, and variance listings
• Maintain organised financial files and prepare documentation for internal and external audits
• A degree or ongoing studies in Finance, Accounting, Commerce, or a related field
• Basic understanding of accounting principles, reconciliations, and the accounts payable / receivables cycle
• Proficiency in Microsoft Excel
• Meticulous attention to detail, high integrity with financial data
• CPA or ACCA certification, or active study towards one, will be an advantage
• Exposure to Odoo or a similar ERP system will be an advantage
• Prior internship or attachment experience in finance will be an advantage

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 1 - 3 years
• Location Nairobi
• Job Field Sales and Business Development
• Conduct negotiations and support the closure of contracts for bespoke furniture and interior design projects
• Manage the sales cycle for assigned projects, from first pitch to project handover
• Meet and exceed agreed personal sales targets
• Identify opportunities to grow existing accounts and win new business across luxury residential and commercial sectors
• Prepare and present tailored proposals, quotations, and brand presentations
• Act as the day-to-day client contact throughout the project lifecycle, resolving routine issues and escalating complex ones promptly
• Coordinate client meetings and presentations, supporting the management of client expectations
• Track project team output to confirm deliverables align with the client brief and our standards
• Work alongside design, operations, and installation teams to keep the client experience seamless from brief to handover
• Represent The Design Gallery at industry events and build a pipeline through networking
• Monitor market trends and competitor activity, and report findings to the Client Partner
• 1 to 3 years in a client-facing sales, account management, or business development role
• Experience with luxury interiors, high-end furniture, architecture, or a comparable premium or project-based sector will be an advantage
• Proven record of supporting a client portfolio and consistently meeting revenue targets
• Exposure to negotiating and closing contracts, including preparing proposals and quotations
• Experience supporting clients through a full project cycle, from pitch to handover
• Financial literacy sufficient to interpret account profitability, margins, and pricing
• Hands-on experience with CRM and project collaboration tools such as Click Up or equivalent
• Genuine interest in design, art and luxury products, with the ability to articulate their value
• Relevant professional qualifications or certifications in sales, key account management, or client relationship management are an advantage