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Bancassurance Sales Officer

Jubilee Insurance KE

Job descriptions & requirements
Requirements:
• A Diploma or bachelor’s degree holder in any business-related field
• Experienced in insurance sales
• An excellent communicator with strong interpersonal skills
• Self-motivated, goal-oriented, and ready to hustle
• Equipped with at least 2 years’ experience in Sales
What will you do?
• Promote and sell Retail Health Insurance Products within partner banks
• Build strong relationships with bank staff and customers
• Generate quality leads and consistently achieve monthly sales targets
• Drive business growth through effective relationship management
• Turn conversations into opportunities and opportunities into results
How to apply
If you are qualified and seeking an exciting new challenge, please apply via
healthsalesrecruitment@jubileekenya.com, quoting the Position and preferred location as the subject.
Only shortlisted candidates will be contacted.

Epidemiology Activity Manager - MSF Switzerland

MSF Switzerland Kenya Mission

Medical & Pharmaceutical

Job descriptions & requirements
Medecins Sans Frontieres – Switzerland Kenya MissionMédecins Sans Frontières (MSF) is an international medical humanitarian organization that provides assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare.Job Title: Epidemiology Activity ManagerWork Location: MombasaDuration: 12 Months (starting with 3 months’ probation period, renewable based on performance)Start Date: November 2026The selected candidate will report to the Project Medical Referent ( PMR)Main Purpose: Defining, coordinating and monitoring the epidemiological activities, ensuring the development of appropriate methodology and the quality of studies according to MSF protocols, standards and procedures in order to identify risk factors for diseases and to determine the optimal treatment approaches to clinical practice and the preventive medicine to be used in the missions.The MSF Mombasa Project is conducting evidence-based implementation of a multi-year population health intervention. This position will support the project by leading its research and data activities, including routine patient and project data, Monitoring & Evaluation (M&E) activities, and a program of mixed methods Operational Research.As part of this work, the position will define, coordinate, and monitor all research and data activities, including translation of results into practice. This position will lead a team of research and data officers and will coordinate collaboration with diverse local, national, and international stakeholders in alignment with operational priorities and in agreement with the PMR/PC.Accountabilities
• Defining, scheduling and organizing, in close collaboration with medical team members and other key stakeholders an annual research and data plan, including its associating budget, to improve early detection of risk factors to better define treatment approaches and preventive practices. Leading implementation of plans and protocols for re-search and data, ensuring all related staff follows them in order to improve efficiency and impact.
• Supervising, according to annual plan, research and data activities, including ensuring that contacts with community groups and authorities are aligned with the objectives of M&E and Operational Research and that the population participating in the research is properly informed. Reporting on the progress of data collection, on ongoing analysis of research or on any issue causing delay, in order to achieve epidemiological goals on time.
• Advising the MSF medical team on intervention and epidemiological matters that arise, and when necessary, de-signing and implementing tools and data collection to meet emerging needs.
• Ensuring, in coordination with logistics department, that national or international shipment of laboratory samples acquired for research purposes is done within datelines and according to protocols, following security rules and keeping conditions needed for the sample
• Supervising data filing procedures, ensuring that all research and data software are properly used and are updated regularly, in order to ensure full data traceability and availability
• Planning and supervising, in close coordination with the HR, policies and values, the associated processes (job description, recruitment, training, performance evaluation, development and internal/external communication) of the research and data staff in order to ensure both the sizing and the amount of knowledge required, to improve staff technical capabilities, contribution and commitment to MSF values.
• Supervising, in close coordination with the Logistic Manager that research and data equipment and materials are properly maintained and stock level is above minimum point in order to ensure availability and research activity continuity.
• Participating in operational monthly reports and organizing and/or assisting medical staff in preparing research and data reports related to health facilities and to researched areas.
• Design, implement, and maintain an overarching protocol for all data-related activities of the project, including in relation to data quality assurance.
• Oversee implementation of an electronic medical record (EMR) system, ensuring rigorous processes of data protection and management.
• Participate in activities to disseminate and share Operational Research results, including scientific reports, peer-reviewed manuscripts, presentations to scientific and generalist audiences, and others.
• Lead collaboration with diverse stakeholders from the medical, governmental, scientific, community, and other sectors in support of data interpretation and dissemination, in alignment with operational priorities and in agreement with the PMR/PC.
• Provide mentorship and technical leadership to the research and data team and, as requested, provide technical advice to other project teams.
RequirementsEducation Essential

Bancassurance Sales Representatives - National Bank

National Bank

Accounting, Auditing & Finance

Job descriptions & requirements
National BankBancassurance Intermediary LtdPosition Title: Bancassurance Sales RepresentativeJob Ref No. NBIL/04/2026Available Positions: VariousDivision: NBK Bancassurance Intermediary LtdLocation: BranchesReporting to: Regional Sales ManagerPosition Scope: To sell insurance products and any other products allocated from the Retail business from time to time by providing quick, seamless, timely, quality, efficient and responsive service to customers at the branch level.Key Responsibilities:
• Drive sales of life, general, medical, and micro‐insurance products in allocated branches to achieve individual and branch targets.
• Identify insurance opportunities by collaborating with branch staff and integrating insurance into daily banking conversations.
• Provide market intelligence, customer insights, and competitor updates to support sales strategies and revenue growth.
• Support marketing campaigns, branch activations, and customer outreach activities to generate leads and close business.
• Deliver product knowledge and basic technical training to branch staff through huddles and on‐the‐job coaching.
• Participate in sales meetings and contribute ideas that enhance sales productivity and customer engagement.
• Serve as the first point of contact for claims by assisting with initial documentation and escalating cases appropriately.
• Ensure timely submission, processing, and follow‐up of all insurance business to deliver smooth customer experiences.
• Collect and submit accurate documentation for policy issuance, endorsements, and renewals in line with regulatory and internal standards.
• Build strong customer relationships through effective communication, timely responses, and consistent follow‐up to support satisfaction and retention.
Skills & Experience:
• Bachelor’s degree in insurance, Business, Actuarial Science or related field.
• Professional certification in insurance, COP or ECOP is mandatory
• At least 1 year of experience in Insurance, Bancassurance, or within a financial institution.
• Experience in selling insurance products or financial solutions is an added advantage.
How to Apply:Complete the attached application form NBK BANCASSURANCE INTERMEDIARY JOB APPLICATION – Fill out formAnd, Submit your CV, along with an application letter to: Bancarecruitment@nationalbank.co.ke by Wednesday, 7th October 2026.Please note that applications received after the deadline will not be considered.Only shortlisted candidates will be contacted for the next stage/s of the process

R2P Accountant (Arabic Speaker)

Talent Grid Africa Limited

Farming & Agriculture

Job descriptions & requirements
Job Description
Location: Upperhill, NairobiJob PurposeTalent Grid Africa, on behalf of our client, a leading professional services and testing firm, is looking for a highly detailed and experienced R2P Accountant (Arabic Speaker). The successful candidate will be responsible for performing accounting activities across the Requisition-to-Pay (R2P) process, ensuring accurate, timely, and compliant transaction processing. This role acts as a vital link in supporting Arabic- speaking entities, stakeholders, and suppliers, requiring an individual with fluent Arabic communication for effective service delivery.
Key Responsibilities• Perform three-way matching of Purchase Orders, Goods Receipts, and invoices while verifying coding, tax treatment, and approvals.• Identify and resolve or escalate invoice discrepancies, duplicates, non-compliant transactions, and process prepayments.• Maintain accurate vendor master data, support onboarding, reconcile supplier statements, and resolve outstanding balances.• Prepare payment registers based on approved lists in coordination with in-country Finance teams and assist with bank reconciliations.• Support month-end R2P closing activities, including the preparation and reconciliation of accruals and balance sheet accounts.• Ensure strict compliance with procurement policies, internal controls, audit requirements, and maintain complete transaction documentation.• Prepare AP aging records, track invoices, monitor KPIs/SLAs, and participate in automation and process improvement initiatives.
Qualifications✓ Degree or Diploma in Accounting, Finance, or a closely related field is mandatory.✓ 2 years of active accounting experience, with a proven track record in AccountsPayable, R2P operations, or Finance Shared Services.✓ Fluent written and spoken Arabic is mandatory to effectively engage regionalstakeholders and suppliers.✓ Strong English communication and stakeholder management skills.✓ Proficient in Microsoft Excel and corporate ERP systems, with strong analytical andattention-to-detail skills.✓ Possession of a CPA/ACCA or equivalent professional qualification is an addedadvantage.
How to Apply:Interested candidates who meet the above criteria are invited to submit their CVs tojobs@talentgridafrica.com
Only shortlisted candidates will be contacted

Donor Relationship Officer

ReliefWeb

Job descriptions & requirements
KenyaDonor Relationship OfficerOrganization
• Médecins Sans Frontières
Posted 30 Sep 2026 Closing date 14 Oct 2026MSF Eastern Africa is looking for a Donor Relationship OfficerDo your skills and experience not precisely match the requirements? At MSF EA, we strive to create a safe, diverse and inclusive workplace, recognizing the need to increase access to professional opportunities for historically underrepresented groups. If you're interested in this position but your experience doesn't align perfectly with the selection criteria, we encourage you to apply anyway. You might be the ideal candidate for this or other positions.Firmly committed to safeguarding patients, community members, staff, and all those in contact with the organization from all forms of abuse, including sexual exploitation, abuse, and harassment (SEAH), we will take all necessary steps, through rigorous vetting processes, to ensure that confirmed perpetrators of abuse do not join the organization.For this position, contact level with patients and children is categorized as Low Risk and will be monitored with this in regard.IntroductionMédecins Sans Frontières/Doctors Without Borders (MSF) is an international independent medical humanitarian organisation that provides assistance to people affected by conflicts, epidemics, and natural or human-made disasters and excluded from healthcare. We provide this assistance without discrimination, irrespective of race, religion, creed or political affiliation.About MSF Eastern AfricaMSF Eastern Africa is the regional institutional office of MSF. It focuses on representation and networking, recruiting and supporting staff from the region, communications and fundraising, as well as working on other dossiers of importance to MSF such as Diversity, Equity and Inclusion (DEI), Data Protection, mutualization, training, medical operational support and environmental health.Rationale/Objective for PositionThe Donor Relationship Officer is responsible for advancing the cultivation, donor acquisition, stewardship, and growth of donor relationships across the region, with a particular focus on Islamic philanthropy.This position will be hierarchically and functionally accountable to the Donor Relationship Manager.Tasks & ResponsibilitiesDonor Acquisition, Engagement & Stewardship
• Support acquisition, donor engagement and stewardship for individual, corporate, foundations and major donors, with priority focus on Islamic philanthropy.
• Build and manage a personal portfolio of high-value and prospective donors, supporting in development of tailored cultivation and stewardship plans for each.
• Draft and oversee personalised donor communications, thank-you letters, impact reports, and stewardship materials.
• Support in Planning and coordinating donor touchpoints, including one-on-one meetings, cultivation events, donor briefings, and field or site visits.
• Track engagement outcomes and donor satisfaction and adjust stewardship approaches based on donor feedback and giving behaviour.
Islamic Philanthropy Strategy & Partnerships
• Contribute to the Implementation of MSF Eastern Africa's Islamic philanthropy strategy, including annual targets, priority segments, and channel plans.
• Identify, map, and build lasting relationships with Islamic philanthropy networks, Zakat institutions, Waqf funds, mosques, and Muslim foundations relevant to MSF's work.
• Support in designing, and implementation of Ramadan- and Zakat-specific fundraising appeals and campaigns, working closely with Communications, and Programmes and fundraising teams.
• Represent MSF in negotiations and support in management of partnerships related to Islamic charitable organizations, faith-based community groups, and diaspora networks. e.g. Somali diaspora
• Ensuring all fundraising materials and messaging are culturally and theologically sensitive, accurate, and aligned with Islamic giving principles; act as the organisation's internal reference point on Islamic philanthropy practice.
• Represent MSF at relevant faith-based, philanthropic, and community forums, strengthening MSF’s profile and credibility among Muslim donors, Islamic charitable organizations, Zakat institutions, and other Islamic philanthropy networks.
Business Development & Revenue Growth
• Identify and pursue new donor prospects and partnership opportunities to grow income against agreed annual targets.
• Develop compelling funding proposals, concept notes, and pitch materials for individual donors, foundations, and institutions.
• Contribute to the wider Fundraising team's income diversification and long-term donor pipeline planning.
Research, Reporting & Compliance
• Lead prospect research on Islamic philanthropic organisations and high-net-worth Muslim donors across Eastern Africa.
• Maintain accurate, complete, and up-to-date donor records and activity in the CRM system and ensure data quality across the donor portfolio.
• Prepare regular briefing notes, performance reports, and presentations for senior management and the Fundraising team.

Tech Sales Executive - Nairobi, Kenya

BagginsHQ MEA Region

Job descriptions & requirements
BagginsHQ is a global technology company helping businesses build, automate and scale through modern digital solutions including interactive websites, mobile applications, custom software, ERP and CRM systems, cloud services, hosting, corporate email, digital marketing, artificial intelligence products and industry-specific SaaS platforms.
We are expanding our existing sales team and are looking for additional Tech Sales Executives to join BagginsHQ.
As a Tech Sales Executive, you will work within an established sales structure and be responsible for identifying, developing and converting business opportunities into verified revenue.
The role requires active prospecting, relationship building, customer engagement, pipeline development and sales conversion. Tech Sales Executives are expected to independently source opportunities while also making effective use of Company-provided leads available through the BagginsHQ Staff Portal.
Key responsibilities include:
• Prospecting and identifying potential customers through calls, email, WhatsApp, referrals, networking, social platforms and other approved channels.
• Building and maintaining an active sales pipeline.
• Qualifying customer needs and recommending appropriate BagginsHQ technology solutions.
• Following up consistently with prospects and progressing opportunities toward conversion.
• Presenting BagginsHQ products and services professionally.
• Managing both personally generated opportunities and Company-provided leads.
• Maintaining accurate sales, pipeline and customer records.
• Following up on proposals, quotations and invoices where applicable.
• Supporting customer retention, renewals, upselling and cross-selling.
• Working closely with the Head of Sales and relevant Company departments where additional technical or commercial support is required.
• Taking responsibility for customers personally introduced and onboarded.
• Meeting individual verified revenue and Monthly Recurring Revenue targets.
• Maintaining professional communication, reporting, reliability and accountability in a remote working environment.
• Following reasonable instructions and established departmental processes.
BagginsHQ provides qualified Company Leads through the Staff Portal to supplement individual prospecting. These leads may include businesses identified as needing websites, website upgrades, software, mobile applications, automation or other technology solutions.
Company Leads are additional sales support and do not replace the responsibility of every Tech Sales Executive to develop independently and maintain their own pipeline.
One of the Company's priority entry products is BagginsHQ for SMEs, currently offered at USD 900 payable at USD 75 per month for 12 months. The first USD 75 instalment is payable upfront before project development begins, with the remaining instalments continuing monthly.
The position begins with a performance-based probation period of up to 60 days.
During probation:
• Tech Sales Executives earn 10% commission on every verified sale personally generated.
• Commission is uncapped.
• Monthly facilitation is USD 60.
• Facilitation is separate from salary and is provided as Company support.
• The first facilitation instalment becomes eligible once the Tech Sales Executive secures at least one confirmed client with verified revenue.
• Facilitation is structured in two 50% instalments in accordance with the applicable Company process.
• The principal probation performance milestone is USD 1,000 in verified Monthly Recurring Revenue (MRR).
• Early confirmation may be considered where strong commercial performance and overall suitability are demonstrated.
Probation assessment is not based on revenue alone. The Company also considers professionalism, discipline, responsiveness, reliability, reporting, work ethic, compliance with reasonable instructions and overall suitability for continued employment.
Following successful confirmation:
• USD 600 gross monthly salary
• USD 60 monthly facilitation
• USD 660 total fixed monthly compensation
• 10% uncapped commission on verified personally generated sales
• Principal commercial target of USD 3,000 verified MRR per month
Continued compensation and career progression are based on sustained performance.
RequirementsStrong ability to prospect and generate new business independently. Excellent communication, relationship-building and customer engagement skills. Confidence engaging business owners, executives and decision-makers. Ability to understand customer needs and recommend suitable technology solutions. Strong follow-up, negotiation and closing skills. Ability to build and maintain a genuine sales pipeline. Commercial awareness and a results-driven mindset. Professionalism, reliability, responsiveness and accountability. Ability to work independently within a remote working environment. Ability to work effectively within an existing sales team and reporting structure. Ability to follow reasonable instructions and established Company processes. Comfortable using CRM systems, online platforms and digital sales tools. Ability to learn BagginsHQ products and communicate their commercial value clearly. Strong written and spoken English. Previous experience in technology sales, SaaS, software, B2B sales, business development or account management is an advantage. A reliable computer or laptop is mandatory. Stable high-speed internet connection. Professional and suitable remote working environment. Tablets and mobile phones are not accepted as substitutes for the required computer or laptop.BenefitsRemote working arrangement. 10% uncapped commission on verified personally generated sales. USD 60 monthly facilitation. USD 600 gross monthly salary following successful confirmation, in addition to facilitation and commission. Access to Company-provided sales leads through the BagginsHQ Staff Portal...

Clerk of Works

ReliefWeb

Job descriptions & requirements
KenyaClerk of WorksOrganization
• Mission for Essential Drugs and Supplies
Posted 30 Sep 2026 Closing date 15 Oct 2026Mission for Essential Drugs and Supplies (MEDS) is a faith-based health solutions provider founded by an ecumenical partnership of the Kenya Conference of Catholic Bishops (KCCB) and the Christian Health Association of Kenya (CHAK). The Organization’s core mandate is being a reliable provider for quality and affordable Health Products and Technologies, Quality Assurance and Health Systems Strengthening Services. MEDS was established in 1986 and serves clients spread throughout Kenya, other regions in Africa and beyond.Project SummaryMEDS is undertaking a project for construction of a warehousing facility for handling of Health Products and Technologies (HPTs) and an office block in Kisumu County. The Clerk of Works reports to the Chief Executive Officer (CEO). This position is responsible for ensuring that construction work meets project plans, specifications, safety standards and quality requirements. Job holder will be on a fixed term contract of 12 months with possibility of extension.Key Responsibilitiesi) Supervise and monitor works on construction site to ensure compliance with approved drawings, specifications and quality standardsii) Inspect and verify materials delivered and used on site for conformity to specifications and quality standardsiii) Monitor workmanship across architectural, structural, mechanical, electrical and plumbing worksiv) Maintain detailed site records, including site daily diaries, defect registers and instruction book for architect and consultantsv) Act as a liaison between architect, project manager, consultants, contractor(s) and Management, communicating instructions and resolving issues for smooth project executionvi) Report deviations, defects and non-conformities promptly and follow up on execution of corrective and preventive measuresvii) Ensure that design and construction work comply with statutory and regulatory requirements for handling of HPTs, including but not limited to, Good Manufacturing Practices (GMP), Good Storage Practices (GSP), Good Distribution Practices (GDP) as well as health and safety requirementsviii) Identify potential problems proactively, advise on technical issues and help in solution development to support timely delivery of the project within budget and quality expectationsix) Prepare and submit progress reports to Management on work progress, quality and site conditions.Candidate Profilei) Bachelor’s degree in civil engineering, construction management or related field from a recognized institutionii) Professional certification or membership with a relevant body (e.g., Institute of Clerk of Works, Engineers Board of Kenya, or equivalent)iii) Minimum five (5) years work experience in supervision of large-scale construction projectsiv) Thorough understanding of construction drawings, specifications, and Bills of Quantitiesv) Strong knowledge of building codes, standards, statutory and regulatory requirements with emphasis on storage for HPTsvi) Familiarity with Health, Safety, and Environmental requirements on construction sitesvii) Ability to monitor construction quality, materials, and workmanship against approved standardsviii) Technical competencies: Record keeping, Report writing, Supervision of construction projects for pharma-grade warehouses, MS Office and knowledge of project management software (MS Project Primavera) are added advantagesix) Behavioural attributes; High level of integrity, strong communication and interpersonal skills, keen attention to detail and commitment of quality, ability to work independently and as part of a multidisciplinary team.If you fit the profile of this position, please submit your application including:
• Detailed CV stating your current position and salary, email address and telephone contacts
• Names and contacts of three (3) Referees (one of whom must be a professional who has supervised you at some point in your career and another one a Senior Religious Leader);
• Copy of National Identity Card.
How to applySTEPS TO APPLYClick the link: https://jobs.faidihr.com/Apply and SubmitBy: 15th October 2026Note: This position is open to local hires only. Late applications will not be considered and only short-listed applicants will be contacted.Job detailsCountry
• Kenya
Source
• Mission for Essential Drugs and Supplies
Type
• Job
Career category
• Program/Project Management
Years of experience
• 5-9 years
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Low Value Consultancy: Wellbeing Webinar Series Facilitation - Burnout

United Nations Kenya

Job descriptions & requirements
Contract Duration- 5.5 monthsTentative start Date- 10 October 2026Working Relationship: The consultant will report to the Regional Staff Counsellor.UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.Visit our website to learn more about what we do at UNICEF.For every child, hope.How can you make a difference?The consultant will design and deliver a 2 cohort groups of a four-part virtual webinar series on burnout prevention, recovery, and sustainable wellbeing for UNICEF staff. The series will provide participants with practical, evidence-based tools to better understand burnout, strengthen resilience, regulate stress, enhance self-care practices, and reconnect with purpose and meaning in their professional and personal lives. The sessions will draw on psychological principles, nature-based wellbeing approaches, and interactive learning methods to promote engagement and application of learning.The Consultant Will Be Responsible For
• Customizing webinar content to align with the UNICEF context and audience.
• Delivering eight interactive virtual webinars (90 minutes each) on burnout awareness, stress regulation, resilience, and purpose.
• Developing and providing participant materials, reflection exercises, and practical wellbeing tools to support learning between sessions.
• Incorporating interactive methodologies to encourage participation and application of learning.
• Coordinating with the Regional Staff Counsellor on planning, scheduling, and delivery requirements.
• Providing a brief final report summarizing activities delivered, participation, key themes, and recommendations for sustaining staff wellbeing following the series.
• The consultancy will culminate in a debrief session with UNICEF Regional Staff Counsellor to review feedback, lessons learned, and opportunities for future staff wellbeing programming.
DeliverableTimelinePreparation, customization of content, coordination and planningOct-10Delivery of Session 1: Understanding BurnoutOct-12Delivery of Session 2: Stress Regulation and Sustainable Self-CareOct-21Delivery of Session 3: Moving from Burnout to RecoveryNov-04Delivery of Session 4: Reconnecting with PurposeNov-18Cohort 2Delivery of Session 1: Understanding BurnoutFeb-03Delivery of Session 2: Stress Regulation and Sustainable Self-CareFeb-10Delivery of Session 3: Moving from Burnout to RecoveryFeb-17Delivery of Session 4: Reconnecting with PurposeFeb-24Final report, debrief meeting and recommendationsMar-10To qualify as an advocate for every child you will have…Minimum Requirements
• Education: Advanced degree in Psychology, Counselling Psychology, Clinical Psychology, Organizational Psychology, or a related mental health field.
• Work Experience:
Minimum 7 years of experience in mental health, staff wellbeing, burnout prevention, resilience building, and psychosocial support.Demonstrated experience designing and facilitating webinars, workshops, or group interventions focused on burnout, stress management, wellbeing, and resilience.Experience working within the United Nations system, international organizations, or similarly complex multicultural environments.Strong understanding of workplace wellbeing challenges in humanitarian, development, and high-pressure operational settings.Language: Excellent oral and written communication skills in English.DesirablesPrevious experience delivering similar burnout-focused programmes for UN agencies or international organizations is highly desirable.Knowledge of an additional UN language is desirable.Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):
• An up-to-date TMS profile and curriculum vitae (CV)
• Cover letter
• An all-inclusive financial proposal
For every Child, you demonstrate...UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF ValuesUNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details...

Security Specialist (P-3), FT, #88708, Nairobi - Kenya, ESAR

UNICEF MK

Job descriptions & requirements
Apply nowJob no: 596009Contract type: Fixed Term AppointmentDuty Station: NairobiLevel: P-3Location: KenyaCategories: SecurityUNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.Visit our website to learn more about what we do at UNICEF.For every child, the right to a chance.How can you make a difference?The Security Specialist at Level 3 is based in Nairobi, Kenya and supports all UNICEF offices in Nairobi, including the expanding UNICEF footprint, increasing scale and complexity of personnel presence, premises, operations, missions, partnerships and programme support functions.The Security Specialist advises and supports the Representative, Chief Field Office or Country Security Specialist in fulfilling security duties and responsibilities under the UNSMS and UNICEF security policies. This role contributes to UNICEF’s mandate by enabling principled and timely delivery within acceptable levels of risk through security risk analysis, planning, preparedness, access support, incident management and implementation of appropriate risk mitigation measures. In Nairobi, the Security Specialist leads and manages a team of national security professionals to provide integrated, scalable, coordinated and responsive security support across all UNICEF offices in Nairobi, meeting the needs arising from UNICEF’s growing operational footprint, staff presence, premises, missions, events and regional programme support requirements. The Security Specialist manages and supports security activities for all UNICEF Nairobi offices and designated locations, in coordination with UNDSS, the Security Cell, other UNSMS actors and relevant partners, including under the Saving Lives Together framework.Key Duties And Responsibilities
• Security Risk Management and Planning
• Security Services
• Programmatic Security Information Analysis
• Security Networking and Partnership Building
• Innovation, Knowledge Management and Capacity Building
If you would like to know more about this position, please review the complete Job Description here: JD Security Specialist Level 3.pdfTo qualify as an advocate for every child you will have…Minimum Requirements
• Education: Master or equivalent (Advanced University Degree) in security studies, international relations, political science, criminology, emergency management, public administration, risk management, or other related fields is required.
A Bachelor or equivalent (First Level University Degree) combined with 2 additional years of relevant work experience may be accepted in lieu of an advanced university degree.
• Work Experience: At least 5 years of relevant work experience in security, global security risk management, security analysis or other related fields is required.
• Language Requirements: Fluency in English is required.
Desirables
• Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
• Demonstrated international security management experience and understanding of the United Nations Security Management System is an asset.
• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
For every Child, you demonstrate...UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF ValuesUNICEF Competencies Required For This Post Are…
• Builds and maintains partnerships
• Demonstrates self-awareness and ethical awareness
• Drive to achieve results for impact
• Innovates and embraces change
• Manages ambiguity and complexity
• Thinks and acts strategically
• Works collaboratively with others
• Nurtures, leads and manages people
Familiarize yourself with our competency framework and its different levels.UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that...

HR Business Partner

Kolsquare | B Corp™

Job descriptions & requirements
About KolsquareKolsquare is the #1 Influencer Marketing software solution in Europe, used by marketing professionals for managing KOL Marketing campaigns (K.O.L for Key Opinion Leaders, aka Influencers), and designed to optimize brand communication strategies in response to new digital challenges.Using our technology, professionals can identify the best KOL profiles, fully manage their KOL Marketing campaigns and measure their results and performances.Kolsquare offers hundreds of customers (Coca-Cola, Danone, Publicis, Orange, Sézane, Decathlon, etc.) the latest Big Data, AI and Machine Learning technologies to activate inspiring and genuine partnerships with over 3M KOLs (Key Opinion Leaders) with more than 5,000 followers in 180 countries on Instagram, TikTok, Twitter (now X), Facebook, Snap and YouTube.In 2024, Kolsquare joined the team.blue group, one of the largest private tech companies in Europe, with a culture of innovation and excellence, to further fuel its impressive track record of outstanding profitable growth.KOLSQUARE MISSIONKolsquare is a Benefit Company, certified B-Corp in 2024.Kolsquare exists to help you reach your greatest potential. And positively impact the world.Influencer Marketing is today described as a revolution, a 30B$ market that is a major transformation in the media and digital world. It has also become a real gold mine, creating high hopes but also bringing its share of myths and legends. Everyone knows it works and can have an amazing impact on brand awareness or customer acquisition, but not everyone knows exactly how to do it. At Kolsquare, we firmly believe in this new media and are convinced that it's the best way for ideas, people and organisations to grow and reach their greatest potential. We also believe that it's a great way to create positive impacts for a better world. Our mission is therefore to give everyone access to the power of KOL Marketing.KOLSQUARE CULTURE & VALUES
• Deliver WOW
• Be Responsible in your actions
• Pursue Growth & Learning
• Be passionate and determined
• Share your Power, Knowledge & Wealth
• Build Authentic relationships
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.📌 More info about culture here in our Culture Book.THE ROLEIn 2024, Kolsquare joined the team.blue group, one of the largest private tech companies in Europe,. Since then, Kolsquare has grown through acquisition, welcoming Storyclash in Austria and Inflead in Italy in 2025.Today, Kolsquare is also partnering with helloCash, another well-established Austrian SaaS company within team.blue, to help professionalize its People function as it scales.Kolsquare and helloCash together represent 160+ people, mainly across Austria, France and other European entities.You'll split your time 4 days/week with Kolsquare and 1 day/week with helloCash, supporting a population of around 35 people managers group-wide.You'll report to Tatiana, VP People at Kolsquare, and work closely with Larissa, our People & Culture Manager already on the ground in Austria with Kolsquare & Hellocash, bringing seniority and support on the more complex topics (employee relations, works council, manager coaching).Much of the HRBP function doesn't exist yet in its target form here. In year one, your main focus will be the Kolsquare–Storyclash integration, and alongside it, making visible progress on a few foundational areas (performance management, manager coaching and succession planning for critical roles).What success looks like in year one:
• a performance management cycle with manager accountability, and clear development paths across the team
• measurable progress on engagement and retention
• the Storyclash integration meaningfully advanced
• constructive social dialogue with employee representative bodies where they apply
YOUR MISSIONS
• Strategic HR Partnership & Org Design
• Act as a trusted advisor to managers and leadership, translating business needs into HR initiatives, org design, and workforce planning
• Support workforce planning and advise on headcount decisions with Finance and Talent Acquisition
• Change Management & Integration
• Lead the people's side of the Kolsquare–Storyclash integration and future group-wide change initiatives
• Assess organizational readiness for change and design communication and adoption plans
• Help employees and managers navigate change with structure and empathy
• Spot friction early — between teams, processes, and ways of working — and address it before it compounds
• Performance, Talent & Succession
• Build and drive the performance management cycle (goal-setting, calibration, ratings consistency)
• Coach managers on feedback, underperformance, and team development
• Facilitate talent reviews and succession planning for critical roles
• Partner on retention strategies for critical talent, using turnover and risk analysis to target interventions

• Job Type Full Time
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 5 years
• Location Nairobi
• Job Field Project and Program Management
• Bachelor’s degree in Gender and Development studies, Anthropology Social Work,Psychology, or a related field.
• A master's degree is an added advantage
• Valid Certificate of Good Conduct (issued within the last 6 months).
• At least 5 years of experience in safeguarding, child protection, or related roles, with experience in the education or development sector being highly desirable.
• Strong knowledge of safeguarding standards and best practices, including child protection, gender-based violence, and vulnerable adult protection.
• Experience in designing and delivering safeguarding training for diverse audiences
• Ability to identify and assess safeguarding risks, with strong problem-solving skills
• Knowledge of the National Child Protection laws, Policies, and Frameworks in Kenya and International Safeguarding Standards
• Excellent interpersonal skills, with the ability to engage with individuals at all levels
• Strong organizational and report writing skills.
• Excellent communication, facilitation, presentation, and representation skills.
• Excellent computer skills, including proficiency in working with various databases as well as Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Good organizational, analytical, and programmatic reporting skills.
• Strong organizational, planning, prioritization, and execution skills and the ability to take accountability for results and achievement of objectives.

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 years
• Location Nairobi
• Job Field Project and Program Management
• Bachelor’s degree in development studies, Project Management, Community Development Studies, or related Social Science Discipline.
• Valid Certificate of Good Conduct (issued within the last 6 months).
• A minimum of 3 years of working experience preferably in an NGO setting.
• Good experience and knowledge of Child & Youth Safeguarding guidelines
• Proven ability to conceptualize, innovate and manage programs.
• Proven ability to cultivate long-term mutually beneficial partnerships with local communities, key state departments, CSOs, and corporate organizations.
• Ability to work under pressure, make decisions, and multi-task.
• Enthusiastic and connects well with people of all backgrounds, and able to inspire and motivate
• Experience with Budget and Financial Reporting
• Excellent communication, facilitation, presentation, and representation skills.
• Excellent computer skills, including proficiency in working with various databases as well as Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Good organizational, analytical, and programmatic reporting skills.
• Strong organizational, planning, prioritization, and execution skills and the ability to take accountability for results and achievement of objectives.
• Enthusiastic, decisive, pragmatic, and dynamic hands-on individual with a sense ofurgency, attention to detail, thoroughness.

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 years
• Location Bungoma
• Job Field Project and Program Management
• Bachelor’s degree in development studies, Project Management, Community Development Studies, or related Social Science Discipline.
• Valid Certificate of Good Conduct (issued within the last 6 months).
• A minimum of 3 years of working experience preferably in an NGO setting.
• Good experience and knowledge of Child & Youth Safeguarding guidelines
• Proven ability to conceptualize, innovate and manage programs.
• Proven ability to cultivate long-term mutually beneficial partnerships with local communities, key state departments, CSOs, and corporate organizations.
• Ability to work under pressure, make decisions, and multi-task.
• Enthusiastic and connects well with people of all backgrounds, and able to inspire and motivate
• Experience with Budget and Financial Reporting
• Excellent communication, facilitation, presentation, and representation skills.
• Excellent computer skills, including proficiency in working with various databases as well as Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Good organizational, analytical, and programmatic reporting skills.
• Strong organizational, planning, prioritization, and execution skills and the ability to take accountability for results and achievement of objectives.
• Enthusiastic, decisive, pragmatic, and dynamic hands-on individual with a sense ofurgency, attention to detail, thoroughness.

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 years
• Location Turkana
• Job Field Project and Program Management
• Bachelor’s degree in development studies, Project Management, Community Development Studies, or related Social Science Discipline.
• Valid Certificate of Good Conduct (issued within the last 6 months).
• A minimum of 3 years of working experience preferably in an NGO setting.
• Good experience and knowledge of Child & Youth Safeguarding guidelines
• Proven ability to conceptualize, innovate and manage programs.
• Proven ability to cultivate long-term mutually beneficial partnerships with local communities, key state departments, CSOs, and corporate organizations.
• Ability to work under pressure, make decisions, and multi-task.
• Enthusiastic and connects well with people of all backgrounds, and able to inspire and motivate
• Experience with Budget and Financial Reporting
• Excellent communication, facilitation, presentation, and representation skills.
• Excellent computer skills, including proficiency in working with various databases as well as Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Good organizational, analytical, and programmatic reporting skills.
• Strong organizational, planning, prioritization, and execution skills and the ability to take accountability for results and achievement of objectives.
• Enthusiastic, decisive, pragmatic, and dynamic hands-on individual with a sense ofurgency, attention to detail, thoroughness.

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 years
• Location Kilifi
• Job Field Project and Program Management
• Bachelor’s degree in development studies, Project Management, Community Development Studies, or related Social Science Discipline.
• Valid Certificate of Good Conduct (issued within the last 6 months).
• A minimum of 3 years of working experience preferably in an NGO setting.
• Good experience and knowledge of Child & Youth Safeguarding guidelines
• Proven ability to conceptualize, innovate and manage programs.
• Proven ability to cultivate long-term mutually beneficial partnerships with local communities, key state departments, CSOs, and corporate organizations.
• Ability to work under pressure, make decisions, and multi-task.
• Enthusiastic and connects well with people of all backgrounds, and able to inspire and motivate
• Experience with Budget and Financial Reporting
• Excellent communication, facilitation, presentation, and representation skills.
• Excellent computer skills, including proficiency in working with various databases as well as Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Good organizational, analytical, and programmatic reporting skills.
• Strong organizational, planning, prioritization, and execution skills and the ability to take accountability for results and achievement of objectives.
• Enthusiastic, decisive, pragmatic, and dynamic hands-on individual with a sense ofurgency, attention to detail, thoroughness.

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 2 years
• Location Nairobi
• Job Field Medical / Healthcare
• Provision of quality patient care and quality services within the Critical Care unit, in line with Avenue Healthcare's defined policies, protocols, procedures, and standards.
• Provide appropriate assessment, stabilisation, diagnosis, and management of critically ill patients, ensuring accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients in the Critical Care unit in line with hospital policies and clinical protocols.
• Ensure appropriate and early consultation and referral of patients to specialists as required.
• Provide daily updates on patients' progress to the patient and next of kin, and facilitate patient admissions, necessary consents, and discharges.
• Undertake clinical procedures per training, and conduct timely ward rounds and patient reviews.
• Champion evidence based practice and continuous skill improvement by conducting and facilitating CMEs and supporting research.
• Actively participate in clinical quality initiatives including morbidity and mortality meetings, incident reporting, root cause analysis (RCAs), and Quality Improvement Plans (QIPs).
• Review medical reports and provide patient updates to insurance companies, and participate in daily, weekly and monthly staff meetings as required. 10. Rotate in various departments as and when required, and maintain a positive work attitude that fosters teamwork.
• Maintain patient privacy and confidentiality at all times, and ensure patient satisfaction through quality of care, communication, and feedback, using the standardised patient satisfaction measurement tool and demonstrating follow-up and improvement.
• Support the facility's financial viability and growth by helping increase the quality and diversity of services offered and supporting marketing activities that grow client numbers.
• Ensure financial objectives are met by managing costs within budget, ensuring timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorisations, and ensuring proper documentation and timely delivery of invoices.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activity, and implementing audit recommendations.
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems as outlined in the HRMIS.
• Any other duty as assigned by your immediate supervisor, in line with the job description.
• Quality clinical services through compliance with established clinical standards.
• Unit activity growth alongside prudent financial management.
• Client satisfaction.
• A medical degree (MBChB) from a recognized institution
• A valid Kenya Medical Practitioners' and Dentists' Council (KMPDC) licence
• An updated BLS and ACLS/ATLS certificate
• Postgraduate training in Critical Care is desirable
• Not less than 2 year post-internship experience. At least 1 year of inpatient practice experience is desirable
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills
• Reliable, ethical, and emotionally intelligent, with strong attention to detail

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience
• Location Nairobi
• Job Field Customer Care, Success and Service , Sales and Business Development
• We are seeking a motivated & enthusiastic Telesales Representative to join our dynamic sales team. The successful candidate will play a crucial role in driving sales by engaging with potential & existing customers over the phone.
• You will be responsible for effectively communicating our product offerings, addressing customer inquiries, & managing relationships to close sales & ensure customer satisfaction. The ideal candidate will possess strong communication skills, a passion for sales, & the ability to resolve customer concerns professionally.
• Contact existing and prospective customers daily to generate sales opportunities.
• Convert customer inquiries into confirmed sales orders.
• Identify new sales opportunities within existing customer accounts.
• Reactivate dormant customers through regular follow-up.
• Build and maintain long-term customer relationships.
• Achieve assigned monthly sales targets.
• Increase customer purchase frequency and average order value.
• Conduct follow-up calls after quotations to maximize conversion.
• Serve as the primary contact for assigned customer accounts.
• Develop strong relationships built on trust and professionalism.
• Understand customer requirements and recommend suitable products
• Maintain regular communication with customers regarding promotions, stock availability, and new product introductions.
• Ensure customers receive timely responses to all inquiries.
• Prepare accurate quotations promptly.
• Follow up all outstanding quotations.
• Convert approved quotations into sales orders.
• Process customer orders accurately in the ERP system.
• Verify product codes, quantities, pricing, discounts, and customer information before processing.
• Ensure orders are completed accurately and within company procedures.
• Maintain thorough knowledge of the company\'s product portfolio.
• Understand product specifications, applications, and advantages.
• Recommend suitable alternatives when requested products are unavailable.
• Cross-sell complementary products.
• Upsell premium products where appropriate.
• Educate customers on product usage and suitable applications.
• Coordinate with Warehouse to ensure timely order preparation.
• Liaise with Dispatch regarding deliveries.
• Follow up customer deliveries until completion.
• Communicate delivery updates to customers.
• Resolve delays affecting customer orders.
• Respond promptly to customer inquiries.
• Resolve customer complaints professionally.
• Coordinate product exchanges, returns, shortages, and damaged goods.
• Escalate unresolved issues to the Head of Sales where necessary.
• Ensure every customer interaction reflects positively on the company.
• Follow up customers with overdue invoices.
• Coordinate with the Finance Department regarding payment status.
• Encourage timely customer payments.
• Assist in resolving payment-related queries.
• Maintain accurate customer records within the ERP system.
• Record all customer interactions, quotations, sales, and follow-up activities.
• Keep customer contact information updated.
• Prepare daily, weekly, and monthly sales reports as required.
• Maintain confidentiality of customer and company information.
• Monitor competitor activities, pricing, and product offerings.
• Gather customer feedback and communicate market trends.
• Identify emerging customer needs and business opportunities.
• Recommend product improvements based on customer feedback.
• Work closely with the Warehouse, Dispatch, Finance, Procurement, Marketing, and Customer Service teams.
• Participate in departmental meetings and sales reviews.
• Share market intelligence with management.
• Support company initiatives aimed at improving customer satisfaction and sales performance.
• Minimum of a Bachelor Degree in Sales & Marketing, Customer Service, or related field.
• Proven experience as a Telesales Representative or similar role in sales.
• Demonstrated success in meeting or exceeding sales targets over the phone.
• Strong proficiency with Tally ERP or similar ERP & CRM softwares.
• Quick to learn new product information & effectively communicate features & benefits.
• Exceptional verbal communication/written & interpersonal skills.
• Ability to stay calm, composed, & professional, even when handling rejection or difficult customers.
• Strong problem-solving skills with a focus on customer satisfaction.

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience
• Location Nairobi
• Job Field Customer Care, Success and Service , Sales and Business Development
• We are seeking a motivated & enthusiastic Telesales Representative to join our dynamic sales team. The successful candidate will play a crucial role in driving sales by engaging with potential & existing customers over the phone.
• You will be responsible for effectively communicating our product offerings, addressing customer inquiries, & managing relationships to close sales & ensure customer satisfaction. The ideal candidate will possess strong communication skills, a passion for sales, & the ability to resolve customer concerns professionally.
• Contact existing and prospective customers daily to generate sales opportunities.
• Convert customer inquiries into confirmed sales orders.
• Identify new sales opportunities within existing customer accounts.
• Reactivate dormant customers through regular follow-up.
• Build and maintain long-term customer relationships.
• Achieve assigned monthly sales targets.
• Increase customer purchase frequency and average order value.
• Conduct follow-up calls after quotations to maximize conversion.
• Serve as the primary contact for assigned customer accounts.
• Develop strong relationships built on trust and professionalism.
• Understand customer requirements and recommend suitable products
• Maintain regular communication with customers regarding promotions, stock availability, and new product introductions.
• Ensure customers receive timely responses to all inquiries.
• Prepare accurate quotations promptly.
• Follow up all outstanding quotations.
• Convert approved quotations into sales orders.
• Process customer orders accurately in the ERP system.
• Verify product codes, quantities, pricing, discounts, and customer information before processing.
• Ensure orders are completed accurately and within company procedures.
• Maintain thorough knowledge of the company\'s product portfolio.
• Understand product specifications, applications, and advantages.
• Recommend suitable alternatives when requested products are unavailable.
• Cross-sell complementary products.
• Upsell premium products where appropriate.
• Educate customers on product usage and suitable applications.
• Coordinate with Warehouse to ensure timely order preparation.
• Liaise with Dispatch regarding deliveries.
• Follow up customer deliveries until completion.
• Communicate delivery updates to customers.
• Resolve delays affecting customer orders.
• Respond promptly to customer inquiries.
• Resolve customer complaints professionally.
• Coordinate product exchanges, returns, shortages, and damaged goods.
• Escalate unresolved issues to the Head of Sales where necessary.
• Ensure every customer interaction reflects positively on the company.
• Follow up customers with overdue invoices.
• Coordinate with the Finance Department regarding payment status.
• Encourage timely customer payments.
• Assist in resolving payment-related queries.
• Maintain accurate customer records within the ERP system.
• Record all customer interactions, quotations, sales, and follow-up activities.
• Keep customer contact information updated.
• Prepare daily, weekly, and monthly sales reports as required.
• Maintain confidentiality of customer and company information.
• Monitor competitor activities, pricing, and product offerings.
• Gather customer feedback and communicate market trends.
• Identify emerging customer needs and business opportunities.
• Recommend product improvements based on customer feedback.
• Work closely with the Warehouse, Dispatch, Finance, Procurement, Marketing, and Customer Service teams.
• Participate in departmental meetings and sales reviews.
• Share market intelligence with management.
• Support company initiatives aimed at improving customer satisfaction and sales performance.
• Minimum of a Bachelor Degree in Sales & Marketing, Customer Service, or related field.
• Proven experience as a Telesales Representative or similar role in sales.
• Demonstrated success in meeting or exceeding sales targets over the phone.
• Strong proficiency with Tally ERP or similar ERP & CRM softwares.
• Quick to learn new product information & effectively communicate features & benefits.
• Exceptional verbal communication/written & interpersonal skills.
• Ability to stay calm, composed, & professional, even when handling rejection or difficult customers.
• Strong problem-solving skills with a focus on customer satisfaction.