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• Job Type Full Time
• Qualification BA/BSc/HND , Diploma , Vocational
• Experience 1 year
• Location Nairobi
• Job Field Education / Teaching / Training , Food, Beverage and Hospitality
• The position is responsible for planning and delivering effective lessons, implementing the curriculum, assessing and monitoring student progress, providing constructive feedback, managing classroom activities and fostering an inclusive learning environment that drives academic achievement and holistic student development.
• Develop and review curriculum content and learning materials.
• Develop Course outlines, Schemes of Work, lesson plans and records of work for training.
• Take part in recruitment process of the new students.
• Provide counselling to the students, address their disciplinary issues and assist in Conflict Resolution among them.
• Use regular, measurable and significant assessments to monitor progress and set targets.
• Prepare the students for their final examination and facilitate internal examinations.
• Assist in finding suitable Industrial attachments positions for the students
• Ensure MoHI values and principles are communicated to the students.
• Ensure MoHI rules and regulations are clearly communicated to the students.
• Ensure the students participate in all relevant MoHI activities.
• Assist in keeping database of Personal details and relevant documents of the students.
• Making sure that the right students as per the set criteria are the ones attending class.
• Keeping daily attendance registers for the students.
• Filing of the examination records.
• Collecting monitoring and evaluation data.
• Ensure students pay their fees fully and timely.
• Train and mentor students to be able to provide quality service to client’s satisfaction.
• Facilitate students to meet set deadlines and relevant targets.
• Train the students on how to deal with possible clients so as to enable them have competitive advantage.
• Train the students on how to determine prices of their services to enable them engage in profitable ventures.
• Train the students on the possible ways of marketing their skills & services.
• Develop a Tools and Equipment maintenance schedule and ensure the same is adhered to.
• Maintain teaching equipment and assets in good working condition.
• Requesting inputs from the inventory (and procurement) and allocating the same to students for use.
• Reporting any damage caused and repairs needed in class and respective equipment.
• Locking and opening the workshop in the morning and evening.
• Providing recommendations that can improve security of the class and MoHI equipment.
• Provide services as required and ensure client satisfaction.
• Supervise students’ work during service delivery.
• Share and in still organizations values to the project beneficiaries.
• Keep and maintain organizations name in high esteem and respect to the community.
• Prepare and submit quality activity reports within agreed timelines.
• Maintain an effective follow-up system to ensure process efficiency.
• Perform any other duties as may be assigned by the supervisor from time to time
• Bachelor's Degree, Higher National Diploma (HND), or Diploma in the relevant technical or vocational area
• Diploma in technical Education /Certificate in Pedagogy- Kenya school of TVET (KSTVET/KTTC)
• At least 1 year of teaching or industry experience.
• Must be registered and licensed by the Technical and Vocational Education and Training Authority (TVETA)
• Knowledge of KNEC NITA, or CDACC (Competency-Based Education and Training) examination procedures.

• Job Type Full Time
• Qualification BA/BSc/HND , Diploma , Vocational
• Experience 1 year
• Location Nairobi
• Job Field Education / Teaching / Training , Food, Beverage and Hospitality
• The position is responsible for planning and delivering effective lessons, implementing the curriculum, assessing and monitoring student progress, providing constructive feedback, managing classroom activities and fostering an inclusive learning environment that drives academic achievement and holistic student development.
• Develop and review curriculum content and learning materials.
• Develop Course outlines, Schemes of Work, lesson plans and records of work for training.
• Take part in recruitment process of the new students.
• Provide counselling to the students, address their disciplinary issues and assist in Conflict Resolution among them.
• Use regular, measurable and significant assessments to monitor progress and set targets.
• Prepare the students for their final examination and facilitate internal examinations.
• Assist in finding suitable Industrial attachments positions for the students
• Ensure MoHI values and principles are communicated to the students.
• Ensure MoHI rules and regulations are clearly communicated to the students.
• Ensure the students participate in all relevant MoHI activities.
• Assist in keeping database of Personal details and relevant documents of the students.
• Making sure that the right students as per the set criteria are the ones attending class.
• Keeping daily attendance registers for the students.
• Filing of the examination records.
• Collecting monitoring and evaluation data.
• Ensure students pay their fees fully and timely.
• Train and mentor students to be able to provide quality service to client’s satisfaction.
• Facilitate students to meet set deadlines and relevant targets.
• Train the students on how to deal with possible clients so as to enable them have competitive advantage.
• Train the students on how to determine prices of their services to enable them engage in profitable ventures.
• Train the students on the possible ways of marketing their skills & services.
• Develop a Tools and Equipment maintenance schedule and ensure the same is adhered to.
• Maintain teaching equipment and assets in good working condition.
• Requesting inputs from the inventory (and procurement) and allocating the same to students for use.
• Reporting any damage caused and repairs needed in class and respective equipment.
• Locking and opening the workshop in the morning and evening.
• Providing recommendations that can improve security of the class and MoHI equipment.
• Provide services as required and ensure client satisfaction.
• Supervise students’ work during service delivery.
• Share and in still organizations values to the project beneficiaries.
• Keep and maintain organizations name in high esteem and respect to the community.
• Prepare and submit quality activity reports within agreed timelines.
• Maintain an effective follow-up system to ensure process efficiency.
• Perform any other duties as may be assigned by the supervisor from time to time
• Bachelor's Degree, Higher National Diploma (HND), or Diploma in the relevant technical or vocational area
• Diploma in technical Education /Certificate in Pedagogy- Kenya school of TVET (KSTVET/KTTC)
• At least 1 year of teaching or industry experience.
• Must be registered and licensed by the Technical and Vocational Education and Training Authority (TVETA)
• Knowledge of KNEC NITA, or CDACC (Competency-Based Education and Training) examination procedures.

• Job Type Contract
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Food, Beverage and Hospitality , Graduate Jobs
• Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends.
• Make recommendations for appropriate adjustments to kitchen operations accordingly.
• Maintain a hygienic kitchen and personal hygiene and ensure company’s standards are maintained.
• Prepare, cook and serve food according to the restaurant’s menu.
• Clean and re-set their working area.
• Ensure awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
• Adhere to occupational, health and safety legislation, policies and procedures.
• Adhere to property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Assemble and prepare ingredients for menu items.
• Assist with checking, receiving and storing of goods.
• Maintain storage areas.
• Constantly maintain a high standard of food preparations, controlling cost and wastage, reduce any loss and breakage of operating equipment by enforcing preventive Policies and Procedures.
• Establish and maintain professional and effective communication within the whole Food & Beverage Department.
• Degree/ Diploma in Culinary arts from a recognized learning institution
• No work experience is required
• Less than one year since completion (2025/2026)
• Kenyan Citizen
• Completed coursework (even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.

• Job Type Contract
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Food, Beverage and Hospitality , Graduate Jobs
• Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends.
• Make recommendations for appropriate adjustments to kitchen operations accordingly.
• Maintain a hygienic kitchen and personal hygiene and ensure company’s standards are maintained.
• Prepare, cook and serve food according to the restaurant’s menu.
• Clean and re-set their working area.
• Ensure awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
• Adhere to occupational, health and safety legislation, policies and procedures.
• Adhere to property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Assemble and prepare ingredients for menu items.
• Assist with checking, receiving and storing of goods.
• Maintain storage areas.
• Constantly maintain a high standard of food preparations, controlling cost and wastage, reduce any loss and breakage of operating equipment by enforcing preventive Policies and Procedures.
• Establish and maintain professional and effective communication within the whole Food & Beverage Department.
• Degree/ Diploma in Culinary arts from a recognized learning institution
• No work experience is required
• Less than one year since completion (2025/2026)
• Kenyan Citizen
• Completed coursework (even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.

• Job Type Contract
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Food, Beverage and Hospitality , Graduate Jobs
• Maintain a hygienic kitchen and personal hygiene.
• Ensure company’s standards are maintained.
• Prepare and cook food according to the restaurant’s menu.
• Clean and re-set their working area.
• Adhere to occupational, health and safety legislation, policies and procedures.
• Adhere to property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Assemble and prepare ingredients for menu items.
• Assist with checking, receiving and storing of goods.
• Maintain storage areas.
• Establish and maintain professional and effective communication within the whole Food & Beverage Department.
• Degree/ Diploma in Culinary arts from a recognized learning institution
• No work experience is required
• Less than one year since completion (2025/2026)
• Kenyan Citizen
• Completed coursework (even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.

• Job Type Contract
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Food, Beverage and Hospitality , Graduate Jobs
• Maintain a hygienic kitchen and personal hygiene.
• Ensure company’s standards are maintained.
• Prepare and cook food according to the restaurant’s menu.
• Clean and re-set their working area.
• Adhere to occupational, health and safety legislation, policies and procedures.
• Adhere to property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Assemble and prepare ingredients for menu items.
• Assist with checking, receiving and storing of goods.
• Maintain storage areas.
• Establish and maintain professional and effective communication within the whole Food & Beverage Department.
• Degree/ Diploma in Culinary arts from a recognized learning institution
• No work experience is required
• Less than one year since completion (2025/2026)
• Kenyan Citizen
• Completed coursework (even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.

• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Food, Beverage and Hospitality , Graduate Jobs
• Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.
• Keep informed of hotel product and service knowledge in order to answer guest questions.
• Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.
• Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest
• satisfaction.
• Verify the physical status of room and updates Order Taker of any discrepancies found.
• Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.
• Provide the turn down service to assigned guest rooms according to standards established by the hotel. It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary. Help control guest and cleaning supplies to save costs.
• Clean assigned guest rooms, the late check out and late service required by guests, according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
• Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.
• Inspect Floors / Public Areas to ensure that facilities, equipments and amenities are clean and are well maintained; verify the work performed by outside contractors to ensure compliance to their contract; and take corrective measures in order
• to meet Kempinski standards.
• Identify the department training needs, develop the training plan and get the approval of Executive Housekeeper before the implementation of training.
• Anticipate and maintain all equipments and supplies and assure their availability. Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipments and tools.
• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for employees and guests.
• Participate in various housekeeping projects such as general cleaning, which involve scheduling, inspections, records keeping, follow-up, and communication with other related departments.
• Accomplish several administrative duties related to the position such as attending meetings, writing reports, maintaining a daily log, etc.
• Degree/ Diploma in Hotel Management from a recognized learning institution or an equivalent course
• No work experience is required
• Less than one year since completion (2025/2026)
• Kenyan Citizen
• Completed coursework (even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude

• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Food, Beverage and Hospitality , Graduate Jobs
• Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.
• Keep informed of hotel product and service knowledge in order to answer guest questions.
• Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.
• Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest
• satisfaction.
• Verify the physical status of room and updates Order Taker of any discrepancies found.
• Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.
• Provide the turn down service to assigned guest rooms according to standards established by the hotel. It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary. Help control guest and cleaning supplies to save costs.
• Clean assigned guest rooms, the late check out and late service required by guests, according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
• Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.
• Inspect Floors / Public Areas to ensure that facilities, equipments and amenities are clean and are well maintained; verify the work performed by outside contractors to ensure compliance to their contract; and take corrective measures in order
• to meet Kempinski standards.
• Identify the department training needs, develop the training plan and get the approval of Executive Housekeeper before the implementation of training.
• Anticipate and maintain all equipments and supplies and assure their availability. Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipments and tools.
• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for employees and guests.
• Participate in various housekeeping projects such as general cleaning, which involve scheduling, inspections, records keeping, follow-up, and communication with other related departments.
• Accomplish several administrative duties related to the position such as attending meetings, writing reports, maintaining a daily log, etc.
• Degree/ Diploma in Hotel Management from a recognized learning institution or an equivalent course
• No work experience is required
• Less than one year since completion (2025/2026)
• Kenyan Citizen
• Completed coursework (even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude

• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Administration / Facilities , Graduate Jobs
• Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski Experience Assessment( KEA) standards.
• Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Verify the guest’s method of payment and follow established credit-checking procedures or refer cash handling
• payment to cashiers.
• Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment
• from guests. Settle the guest account and give copy of the invoice.
• Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.
• Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/ receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not
• inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.
• Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.
• Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities.
• Possess a working knowledge of the room reservation procedures.
• Maintain the neatness of his/her working area.
• Degree/ Diploma in Hospitality/Hotel management from a recognized learning institution
• No work experience is required
• Less than one year since completion (2025/2026)
• Kenyan Citizen
• Completed coursework (Even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.

• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Administration / Facilities , Graduate Jobs
• Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski Experience Assessment( KEA) standards.
• Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Verify the guest’s method of payment and follow established credit-checking procedures or refer cash handling
• payment to cashiers.
• Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment
• from guests. Settle the guest account and give copy of the invoice.
• Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.
• Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/ receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not
• inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.
• Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.
• Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities.
• Possess a working knowledge of the room reservation procedures.
• Maintain the neatness of his/her working area.
• Degree/ Diploma in Hospitality/Hotel management from a recognized learning institution
• No work experience is required
• Less than one year since completion (2025/2026)
• Kenyan Citizen
• Completed coursework (Even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.

• Job Type Contract
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Food, Beverage and Hospitality , Graduate Jobs
• Ensure that the place of work and surrounding area is kept clean and always organized.
• Successfully perform opening and closing procedures established for the assigned outlet.
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
• Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
• Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
• Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings scheduled.
• Adhere to hotel’s policy on fire and safety as well as hygiene regulations including HACCP in addition to other policies and procedures.
• Degree/ Diploma in Food and Beverage service from a recognized learning institution
• No work experience is required
• Less than one year since completion (2025/2026)
• Kenyan Citizen
• Completed coursework (even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.

• Job Type Contract
• Qualification BA/BSc/HND , Diploma
• Experience
• Location Nairobi
• Job Field Food, Beverage and Hospitality , Graduate Jobs
• Ensure that the place of work and surrounding area is kept clean and always organized.
• Successfully perform opening and closing procedures established for the assigned outlet.
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
• Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
• Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
• Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings scheduled.
• Adhere to hotel’s policy on fire and safety as well as hygiene regulations including HACCP in addition to other policies and procedures.
• Degree/ Diploma in Food and Beverage service from a recognized learning institution
• No work experience is required
• Less than one year since completion (2025/2026)
• Kenyan Citizen
• Completed coursework (even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.

Housekeeper - Mombasa

BrighterMonday Consulting

Hospitality & Leisure

Job summary
An Opportunity for Ladies to Join a Luxury Hospitality Team in Mombasa

Job descriptions & requirements
Are you a detail-oriented, organised, and trustworthy lady who takes pride in creating clean, beautiful, and welcoming spaces? Do you have a passion for cleanliness, excellent presentation, and delivering exceptional service?
We are looking for a dedicated Housekeeping Staff Member to help maintain a luxury private residence that caters to high-net-worth guests. This is an opportunity for a hardworking, discreet, and service-oriented individual who understands the importance of quality, comfort, and attention to detail.
Ladies who meet the requirements are warmly encouraged to apply!
Key Responsibilities
● Maintain impeccable cleanliness and hygiene in bedrooms, bathrooms, living areas, kitchens, and outdoor spaces.
● Prepare guest rooms to luxury hospitality standards, including making beds, arranging furnishings, and presenting fresh linens and towels.
● Ensure toiletries, refreshments, amenities, and essential supplies are fully replenished.
● Inspect assigned areas regularly to ensure the property remains immaculate, organised, and guest-ready.
● Respect guest privacy, safeguard personal belongings, and maintain the highest standards of confidentiality.
● Anticipate guest needs and respond promptly, politely, and professionally to housekeeping requests.
● Identify and report maintenance concerns, damaged items, or missing inventory.
● Handle luxury furnishings, linens, cleaning equipment, and household supplies with care.
● Follow daily cleaning schedules and maintain consistent quality standards.
Qualifications and Requirements
● Previous experience in housekeeping, hotels, serviced apartments, or private residences is an added advantage.
● Strong attention to detail and a genuine passion for cleanliness and organisation.
● High levels of honesty, integrity, discretion, and professionalism.
● Good communication skills and a positive, respectful attitude.
● Ability to follow instructions, manage time effectively, and work independently.
● Willingness to learn and uphold the standards expected in a luxury hospitality environment.
● A commitment to providing excellent service and maintaining guest confidentiality.
We encourage you to apply even if you do not meet every requirement. A positive attitude, willingness to learn, reliability, and a strong work ethic are highly valued.
What We Offer
● Monthly salary: KSh 20,000–30,000, depending on experience and suitability.
● An opportunity to develop your skills in luxury hospitality and private household management.
● A professional environment that values discretion, reliability, attention to detail, and quality service.
Our Expectations
Our goal is to ensure every guest enjoys a pristine, peaceful, comfortable, and beautifully maintained residence. The successful candidate will play an important role in creating an exceptional experience through thoughtful service and consistently high standards.

About BrighterMonday Consulting
We are the specialized HR advisory division of East Africa’s premier talent platform. We focus on creating strategic connections between exceptional professionals and forward-thinking organizations. When you apply for a role through our team, you enter a curated talent ecosystem. Our experts evaluate your unique skills, experience, and aspirations to align you with opportunities that don't just offer a job, but provide a platform for meaningful impact and long-term career growth

• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience 2 years
• Location Nairobi
• Job Field Sales and Business Development
• Identify and acquire new corporate customers, SMEs, schools, hospitals, NGOs and other institutions
• Conduct field visits, arrange client meetings and develop business relationships
• Market and sell laptops, desktops, printers, toners, cartridges, networking products, accessories and IT support services
• Prepare quotations, follow up on proposals and close sales
• Develop and maintain a pipeline of prospective and existing corporate accounts
• Meet monthly sales targets while protecting company profit margins
• Follow up on customer payments in accordance with approved credit terms
• Submit weekly sales activity and pipeline reports
• Diploma or degree in Sales, Marketing, Business, IT or a related field
• At least 2 years of proven sales experience, preferably in ICT products or corporate B2B sales
• Strong prospecting, negotiation, presentation and closing skills
• Ability to work independently, conduct field visits and meet targets
• Existing relationships with corporate clients in Mombasa and the Coast region will be an advantage
• A valid driving licence is an advantage

• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience 2 years
• Location Nairobi
• Job Field Sales and Business Development
• Identify and acquire new corporate customers, SMEs, schools, hospitals, NGOs and other institutions
• Conduct field visits, arrange client meetings and develop business relationships
• Market and sell laptops, desktops, printers, toners, cartridges, networking products, accessories and IT support services
• Prepare quotations, follow up on proposals and close sales
• Develop and maintain a pipeline of prospective and existing corporate accounts
• Meet monthly sales targets while protecting company profit margins
• Follow up on customer payments in accordance with approved credit terms
• Submit weekly sales activity and pipeline reports
• Diploma or degree in Sales, Marketing, Business, IT or a related field
• At least 2 years of proven sales experience, preferably in ICT products or corporate B2B sales
• Strong prospecting, negotiation, presentation and closing skills
• Ability to work independently, conduct field visits and meet targets
• Existing relationships with corporate clients in Mombasa and the Coast region will be an advantage
• A valid driving licence is an advantage

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 - 5 years
• Location Nairobi
• Job Field Marketing and Communication
• Strategic Planning: Developing and executing marketing strategies tailored to the specific needs and characteristics of respective hotels
• Team Management: Leading and mentoring marketing teams (where applicable), providing guidance and support to ensure team members achieve their goals.
• Market Analysis: Monitoring market trends, competitor activities, and customer behaviour to identify opportunities and challenges.
• Campaign Management: Managing the development and execution of marketing and communication campaigns, ensuring they are effective and aligned with the overall marketing strategy.
• Brand Compliance Management: Ensuring consistent brand messaging and representation within the region. Budget Management: Managing marketing budgets for the hotels, ensuring resources are allocated effectively.
• Cross-Functional Collaboration: Working closely with other departments, such as sales, brand management, revenue and operation teams, to ensure alignment and collaboration.
• F&B & Events Marketing: Proven success in driving innovative campaigns for Food & Beverage outlets and events to boost revenue.
• Local Expertise: Deep understanding of the local market dynamics and consumer trends
• Performance Measurement and reporting: Tracking and analysing the performance of marketing and communication campaigns and initiatives, adjusting as needed to optimize results. Providing regular updates and reports to senior management on marketing performance and activities.
• Experience: MUST have 3-5 years in hotel marketing, or similar hospitality roles, in multi property roles.
• Expertise: Experience with branding, graphic design, social media management, PR & media relations
• Communication: Strong reporting and presentation skills; ability to translate data into insights.
• Fluency in English required; additional languages are an advantage (especially Swahili and French)

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 - 5 years
• Location Nairobi
• Job Field Marketing and Communication
• Strategic Planning: Developing and executing marketing strategies tailored to the specific needs and characteristics of respective hotels
• Team Management: Leading and mentoring marketing teams (where applicable), providing guidance and support to ensure team members achieve their goals.
• Market Analysis: Monitoring market trends, competitor activities, and customer behaviour to identify opportunities and challenges.
• Campaign Management: Managing the development and execution of marketing and communication campaigns, ensuring they are effective and aligned with the overall marketing strategy.
• Brand Compliance Management: Ensuring consistent brand messaging and representation within the region. Budget Management: Managing marketing budgets for the hotels, ensuring resources are allocated effectively.
• Cross-Functional Collaboration: Working closely with other departments, such as sales, brand management, revenue and operation teams, to ensure alignment and collaboration.
• F&B & Events Marketing: Proven success in driving innovative campaigns for Food & Beverage outlets and events to boost revenue.
• Local Expertise: Deep understanding of the local market dynamics and consumer trends
• Performance Measurement and reporting: Tracking and analysing the performance of marketing and communication campaigns and initiatives, adjusting as needed to optimize results. Providing regular updates and reports to senior management on marketing performance and activities.
• Experience: MUST have 3-5 years in hotel marketing, or similar hospitality roles, in multi property roles.
• Expertise: Experience with branding, graphic design, social media management, PR & media relations
• Communication: Strong reporting and presentation skills; ability to translate data into insights.
• Fluency in English required; additional languages are an advantage (especially Swahili and French)

• Job Type Full Time
• Qualification Diploma , Vocational
• Experience 2 years
• Location Nairobi
• Job Field Food, Beverage and Hospitality
• We are looking for a warm, polished and guest-focused Guest Service Agent to join our Front Office team.
• The Guest Service Agent is responsible for creating a seamless, personalised and memorable guest experience from arrival to departure, while supporting the smooth operation of the Front Office and ensuring the hotel's luxury service and brand standards are consistently maintained.
• Welcome and warmly engage guests and visitors upon arrival, departure and throughout their stay, creating a personalised and memorable experience.
• Support the day-to-day operation of the Front Office and Reception, working closely with the Duty Manager and wider Rooms Division team.
• Coordinate and maintain high standards of service at the hotel driveway and arrival area, ensuring guests receive a seamless welcome.
• Assist with guest arrivals, departures, luggage, transportation and airport transfer arrangements as required.
• Handle the Information Desk, responding to guest enquiries and managing messages, mail and other guest requests professionally.
• Provide accurate information about the hotel's rooms, facilities, dining, experiences, services and local attractions.
• Anticipate guest needs and proactively offer assistance throughout the guest journey.
• Handle guest requests promptly and follow through to ensure they are resolved to the guest's satisfaction.
• Liaise with relevant departments to coordinate guest requests, special occasions, VIP arrangements and other personalised services.
• Promote and upsell the hotel's rooms, dining, experiences, facilities and other services where appropriate, contributing to Front Office revenue.
• Maintain excellent knowledge of the hotel, its facilities, services, current offers and surrounding area to confidently assist guests.
• Identify opportunities to enhance the guest experience and contribute to guest satisfaction, loyalty and revenue generation.
• Handle guest feedback and complaints professionally, escalating matters to the Duty Manager or Front Office Manager where appropriate.
• Ensure all guest interactions reflect the hotel's luxury service standards, LQA requirements and brand values.
• Maintain a professional appearance, positive attitude and high level of discretion when interacting with guests.
• Demonstrate and actively support Accor's Vision, Values and service culture in all interactions.
• Diploma or Certificate in Hospitality Management, Tourism, Front Office Operations or a related field.
• Minimum 2 years' experience in a Front Office, Guest Relations, Concierge or Guest Service role, preferably within a luxury, boutique, branded, 4-star or 5-star hotel.
• Previous experience in a luxury or international hotel brand is an advantage.
• Good working knowledge of hotel PMS and Front Office systems.
• Experience in guest relations, concierge services, upselling and handling guest requests.
• Knowledge of Nairobi's key attractions, restaurants, business areas and tourism offerings is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving skills.
• Professional appearance, confidence and a warm, engaging personality.
• Ability to remain calm and professional under pressure.
• Fluency in English and Swahili; additional languages are an advantage.
• Willingness to work shifts, weekends and public holidays as required.
• Warm, welcoming and genuinely passionate about hospitality.
• Confident and polished when interacting with discerning guests.
• Proactive in anticipating guest needs rather than waiting to be asked.
• Knowledgeable about the hotel and its destination.
• Commercially aware and comfortable with upselling and promoting hotel services.
• Detail-oriented and committed to delivering consistent luxury service.
• A strong team player who works effectively across departments.
• Comfortable working in a fast-paced, high-end hospitality environment.
• Committed to LQA, brand standards and continuous service excellence.