Caretaker / Water Sales Executive at Kimisitu Investment Company Limited - KICL

JOB PURPOSE


The Caretaker/Water Sales Executive will oversee the day-to-day operation and care of the water facility, including water sales, customer service, water pumping, tank water level monitoring, cash handling, record keeping, cleanliness, security, maintenance, and reticulation coordination.


KEY RESPONSIBILITIES




• Sell water, attract and maintain customers, and provide excellent customer service.


• Facilitate water connections and meter readings.


• Pump water to the residents.


• Monitor water supply levels, pumping schedules, and consumption patterns to ensure a reliable and efficient water supply.


• Monitor water tanks, pumps, meters, pipes, and general water operations.


• Maintain accurate sales, cash, meter, and operational records and submit reports.


• Ensure proper collection, accountability, and banking of water sales revenue.


• Maintain the cleanliness, security, safety, and general condition of the facility.


• Oversee basic maintenance and minor repairs (water lines, taps, lighting, gates, etc.) and escalate major repairs to the Business Development Manager.


• Monitor, safeguard, and report leakages, equipment faults, breakages, water losses, and maintenance needs.


• Coordinate project needs and ensure compliance with company procedures.


• Ensure that water supplied to customers meets the required quality and hygiene standards, and promptly report any suspected contamination.


• Safeguard company assets and promptly report any irregularities or incidents.


• Perform any other duties related to water sales and operations as may be assigned by the supervisor or management.



KEY PERFORMANCE INDICATORS (KPIs)




• Water sales and customer growth.


• Accurate sales, cash, and meter records.


• Reliable water supply and minimal operational disruptions.


• Clean, secure, and well-maintained facility.


• Proper accountability of revenue and company assets.


• Customer satisfaction and timely reporting of operational issues.



QUALIFICATIONS & EXPERIENCE




• Certificate/Diploma in Plumbing Works, Sales & Marketing, Water Management, Business, or a related field is an added advantage.


• Experience in water sales, caretaking, customer service, cash handling, or facility operations will be an added advantage.


• Basic computer skills, good communication, integrity, reliability, and accountability.