Senior Relationship Manager - Fast Moving Consumer Goods (FMCG)

Key Responsibilities




• Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy.


• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.


• Execute client deals in line with developed strategic client plans.


• Executes sales growth tactics and targets in collaboration with business partners


• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.


• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.


• Relationship Management of Key Regional Customers and Stakeholders. (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).


• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank


• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities


• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.


• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.



Education and Experience




• University Degree from a recognized institution.


• Seven (7) years’ banking experience in the Financial/banking sector,


• 5 years Corporate Relationship Management within FMCG/Manufacturing/Agribusiness


• 5 years Credit and Financial Analysis


• 5 years Client Portfolio Management


• Knowledge of Trade and Transaction Banking products


• Deep understanding of FMCG/ Manufacturing/Agribusiness value chains


• Deep sector knowledge of FMCG Manufacturing/Agribusiness sectors including emerging trends, threats and opportunities.


• Digital Savvy and Computer literacy


• Entrepreneurial and Commercial thinking


• Excellent research, analytical, and problem-solving skills.


• Integrity & courage to challenge actions within various business units and the status quo.