Head of Sales

• Job Type Full Time
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience
• Location Nairobi
• Job Field Sales and Business Development
• Develop and implement regional sales plans, targets and strategies aligned with overall business objectives and the strategic plan.
• Drive achievement of sales targets by managing the sales funnel, forecasting quarterly and annual revenues, and monitoring performance against objectives.
• Manage and optimize the CRM system, ensuring accurate pipeline management, effective customer follow-up and appropriate training of the sales team.
• Lead, mentor and support Sales Managers and sales teams, including identifying hiring and training needs and addressing performance issues in collaboration with HR.
• Manage and strengthen relationships with key accounts, customers and distributors, ensuring high service standards and timely resolution of customer concerns.
• Analyze regional sales performance, market trends and competitor activity to identify growth opportunities and adjust sales objectives and activities accordingly.
• Prepare and manage the annual sales budget, including oversight of regional sales expenditure and expenses.
• Monitor and report on regional sales performance through regular dashboards, proactively identifying challenges and implementing appropriate solutions.
• A degree in Business Administration, Commercial, Sales or a related field. An MBA or postgraduate qualification is an advantage
• Proven work experience as a Regional Sales Manager, Area Manager or similar senior sales role
• Ability to measure and analyze key performance indicators (ROI and KPIs)
• Familiarity with CRM software
• Ability to lead and motivate a high-performance sales team
• Excellent communication skills
• Strong organizational skills with a problem-solving attitude
• Availability to travel as needed