Sales Executive

Hiring: NairobiCity Newsroom
Status
Offen
Sales Executive

ABC Mercantile Kenya Ltd

Sales

Job summary
Join ABC Hauz Nairobi as a Sales Executive and represent our premier retail showroom for premium tiles, sanitaryware, wellness products, and home furnishings! We are seeking a high-energy, customer-focused sales professional with strong consultative selling skills and a great camera presence for digital product presentations.

Job descriptions & requirements
Key Responsibilities
1. Sales & Revenue Generation
• Proactively engage walk-in clients, architects, interior designers, contractors, and individual homeowners visiting the showroom.
• Present, demonstrate, and cross-sell our full product range (Tiles, Sanitaryware, Wellness fittings, and Home Furnishings).
• Understand client project requirements, blueprints, and design needs to recommend appropriate products and custom solutions.
• Prepare accurate cost estimates, quotations, and proforma invoices for clients.
• Meet and exceed agreed monthly and quarterly individual sales targets.
2. Video & Digital Product Presentations
• Create and conduct engaging video ad presentations, virtual showroom tours, and short product walkthrough videos for social media channels, WhatsApp business inquiries, and remote clients (e.g., developers or diaspora buyers).
• Present product features, finishes, and applications dynamically on video to generate leads and convert remote inquiries into sales.
3. Customer Relationship Management
• Deliver exceptional customer service from initial inquiry through product selection, ordering, delivery, and post-sales support.
• Build and maintain long-term relationships with key industry professionals, including interior designers, architects, and residential contractors.
• Promptly address customer inquiries, complaints, and service requests to ensure high levels of customer satisfaction and repeat business.
4. Showroom Operations & Merchandising
• Ensure showroom display areas, mockups, and product sampling sections are neat, well-maintained, correctly tagged, and visually appealing.
• Assist in inventory management by reporting fast-moving items, stock shortages, and client feedback on missing ranges.
• Stay updated on industry trends, new product arrivals, technical specifications, and competitive offerings.
Sales Executive ABC Mercantile Kenya Ltd Sales Job summary Join ABC Hauz Nairobi as a Sales Executive and represent our premier retail showroom for premium tiles, sanitaryware, wellness products, and home furnishings! We are seeking a high-energy, customer-focused sales professional with strong consultative selling skills and a great camera presence for digital product presentations. Job descriptions & requirements Key Responsibilities 1. Sales & Revenue Generation • Proactively engage walk-in clients, architects, interior designers, contractors, and individual homeowners visiting the showroom. • Present, demonstrate, and cross-sell our full product range (Tiles, Sanitaryware, Wellness fittings, and Home Furnishings). • Understand client project requirements, blueprints, and design needs to recommend appropriate products and custom solutions. • Prepare accurate cost estimates, quotations, and proforma invoices for clients. • Meet and exceed agreed monthly and quarterly individual sales targets. 2. Video & Digital Product Presentations • Create and conduct engaging video ad presentations, virtual showroom tours, and short product walkthrough videos for social media channels, WhatsApp business inquiries, and remote clients (e.g., developers or diaspora buyers). • Present product features, finishes, and applications dynamically on video to generate leads and convert remote inquiries into sales. 3. Customer Relationship Management • Deliver exceptional customer service from initial inquiry through product selection, ordering, delivery, and post-sales support. • Build and maintain long-term relationships with key industry professionals, including interior designers, architects, and residential contractors. • Promptly address customer inquiries, complaints, and service requests to ensure high levels of customer satisfaction and repeat business. 4. Showroom Operations & Merchandising • Ensure showroom display areas, mockups, and product sampling sections are neat, well-maintained, correctly tagged, and visually appealing. • Assist in inventory management by reporting fast-moving items, stock shortages, and client feedback on missing ranges. • Stay updated on industry trends, new product arrivals, technical specifications, and competitive offerings.

Sourced from an external job board — applications are handled there, not on NairobiCity.

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