Credit Control Officer at Cerba Lancet Kenya

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• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 2 years
• Location Nairobi
• Job Field Finance / Accounting / Audit
• Ensuring timely dispatch of monthly statements and invoices to clients.
• Enhance cash flows by ensuring customers compliance with payment plans.
• Ensuring clients’ records are organized and well maintained; these include invoices, demand letters, credit appraisals and any other relevant document both routine and confidential in nature.
• Facilitate departments and branches with the information requested for purposes of debt collection.
• Resolve customer complaints promptly and effectively.
• Provide recommendations for adjustments to debtor accounts to your supervisor for decision making.
• Reporting any information that will assist in identifying risks that are inherent in advancing credit services.
• Preparing schedules as required including weekly/monthly credit review reports; doubtful/bad debts report; reports on billing, collections, and resolutions.
• Ensuring strict adherence to credit policies
• Plan and conduct customer visits as necessary
• Performing other duties as assigned.
• Bachelor's degree in finance, Accounting, Economics, or business-related fields.
• Minimum of 2 years’ experience in a similar role.
• Excel Proficiency - Intermediate to advanced Excel skills
• Demonstrated proficiency in debt management.
• Excellent negotiation, communication, and conflict-resolution skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Job Type Full Time • Qualification BA/BSc/HND • Experience 2 years • Location Nairobi • Job Field Finance / Accounting / Audit • Ensuring timely dispatch of monthly statements and invoices to clients. • Enhance cash flows by ensuring customers compliance with payment plans. • Ensuring clients’ records are organized and well maintained; these include invoices, demand letters, credit appraisals and any other relevant document both routine and confidential in nature. • Facilitate departments and branches with the information requested for purposes of debt collection. • Resolve customer complaints promptly and effectively. • Provide recommendations for adjustments to debtor accounts to your supervisor for decision making. • Reporting any information that will assist in identifying risks that are inherent in advancing credit services. • Preparing schedules as required including weekly/monthly credit review reports; doubtful/bad debts report; reports on billing, collections, and resolutions. • Ensuring strict adherence to credit policies • Plan and conduct customer visits as necessary • Performing other duties as assigned. • Bachelor's degree in finance, Accounting, Economics, or business-related fields. • Minimum of 2 years’ experience in a similar role. • Excel Proficiency - Intermediate to advanced Excel skills • Demonstrated proficiency in debt management. • Excellent negotiation, communication, and conflict-resolution skills. • Ability to work both independently and collaboratively in a fast-paced environment.

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