Chief Program Officer at Living Goods

Hiring: NairobiCity Newsroom
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• Job Type Full Time
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 15 years
• Location Nairobi
• Job Field Project and Program Management
• Living Goods is hiring a Chief Program Officer to lead programs that bring life-saving health services to millions of families.
• The Chief Program Officer (CPO) provides strategic leadership and operational oversight across Living Goods' global program portfolio, ensuring high-quality, evidence-driven delivery at scale. The CPO sets program strategy and priorities, stewards the frameworks and tools that enable consistent country-level execution, and leads the organization's Performance, Evidence and Insights function, ensuring that robust evidence, learning, and performance insights drive strategic decision-making, program improvement, and organizational impact.
• The role also shapes Living Goods' innovation agenda, stewarding the pipeline of new approaches, tools, and delivery models from concept through adoption and scale to define the next frontier of community health impact. Critically, the CPO serves as the connective tissue between program and technology, ensuring that digital health tools and data systems are purposefully embedded into delivery models to strengthen community health worker performance and improve health outcomes.
• The CPO leads disciplined geographic expansion, strengthens donor and fundraising alignment, and ensures that program knowledge is systematically generated, captured, and shared across the organization, maximizing Living Goods' impact, efficiency, and scale
• The Chief Program Officer (CPO) reports to the Chief Executive Officer and serves as a member of the Global Executive Team. The role provides strategic leadership and oversight across the organization's Performance, Evidence and Insights, Innovation, Program Strategy, and Country Incubation functions, with accountability for program strategy, budget stewardship, fund transfers, and decision-making as set out in Living Goods' Delegation of Authority Framework.
• Provide strategic direction and shared capabilities that countries can draw on to strengthen impact, efficiency, and scale.
• Set global program strategy and priorities across existing and new initiatives, aligned with Living Goods' strategy and Theory of Change.
• Enable strategic portfolio prioritization and trade-offs, offering frameworks and insights to inform leadership decision-making.
• Shape geographic expansion and portfolio evolution, including criteria for scale, focus, consolidation, or exit.
• Set strategic direction for the innovation pipeline and its pathways to country adoption and scale.
• Build and steward strategic partnerships, including new government partnerships that countries can leverage where they add value.
• Shape fundraising priorities and decisions based on program strategy and performance insights.
• Strengthen country-level delivery performance by providing shared frameworks, digital and data tools, and performance oversight — ensuring technology serves as a force multiplier for program quality and efficacy.
• Design and steward global program frameworks, standards, and models based on evidence to guide consistent, high-quality delivery at country level.
• Own and evolve the performance operating system — including tools, practices, and ROI focus — used across countries.
• Enable cross-country performance review, learning, and continuous improvement.
• Drive and monitor the innovation stage gates to optimize innovation pipeline delivery and lifecycle.
• Serve as the programmatic voice in shaping how digital health tools are designed and deployed — partnering closely with the CTO to ensure technology investments are grounded in frontline delivery realities and community health worker needs, rather than owning the technology itself.
• Work with the technology team to ensure shared digital and data tools are fit-for-purpose, translating program requirements into actionable inputs for the technology roadmap.
• Ensure that digital tools genuinely support community health worker performance and that adoption is embedded in program quality standards.
• Improve ways of working, systems, and processes between global and country teams to reduce friction and duplication..
• Generate decision-grade evidence and insights to inform strategy, strengthen programs, and improve outcomes.
• Ensure robust analytics, monitoring, and independent research and evaluations across programs and innovations to build credible evidence and learning.
• Generate and synthesize insights from data and evidence to inform program design, performance, and decision-making.
• Translate evidence into clear insights and narratives for countries, leadership, partners, and donors.
• Ensure the documentation and knowledge management system is effective in supporting learning, replication, scale, and the organization's thought leadership agenda.
• Enable disciplined, repeatable expansion through a clear country scoping and incubation model.
• Define and apply criteria for scoping new countries, aligned to strategy and organizational capacity.
• Job Type Full Time • Qualification BA/BSc/HND , MBA/MSc/MA • Experience 15 years • Location Nairobi • Job Field Project and Program Management • Living Goods is hiring a Chief Program Officer to lead programs that bring life-saving health services to millions of families. • The Chief Program Officer (CPO) provides strategic leadership and operational oversight across Living Goods' global program portfolio, ensuring high-quality, evidence-driven delivery at scale. The CPO sets program strategy and priorities, stewards the frameworks and tools that enable consistent country-level execution, and leads the organization's Performance, Evidence and Insights function, ensuring that robust evidence, learning, and performance insights drive strategic decision-making, program improvement, and organizational impact. • The role also shapes Living Goods' innovation agenda, stewarding the pipeline of new approaches, tools, and delivery models from concept through adoption and scale to define the next frontier of community health impact. Critically, the CPO serves as the connective tissue between program and technology, ensuring that digital health tools and data systems are purposefully embedded into delivery models to strengthen community health worker performance and improve health outcomes. • The CPO leads disciplined geographic expansion, strengthens donor and fundraising alignment, and ensures that program knowledge is systematically generated, captured, and shared across the organization, maximizing Living Goods' impact, efficiency, and scale • The Chief Program Officer (CPO) reports to the Chief Executive Officer and serves as a member of the Global Executive Team. The role provides strategic leadership and oversight across the organization's Performance, Evidence and Insights, Innovation, Program Strategy, and Country Incubation functions, with accountability for program strategy, budget stewardship, fund transfers, and decision-making as set out in Living Goods' Delegation of Authority Framework. • Provide strategic direction and shared capabilities that countries can draw on to strengthen impact, efficiency, and scale. • Set global program strategy and priorities across existing and new initiatives, aligned with Living Goods' strategy and Theory of Change. • Enable strategic portfolio prioritization and trade-offs, offering frameworks and insights to inform leadership decision-making. • Shape geographic expansion and portfolio evolution, including criteria for scale, focus, consolidation, or exit. • Set strategic direction for the innovation pipeline and its pathways to country adoption and scale. • Build and steward strategic partnerships, including new government partnerships that countries can leverage where they add value. • Shape fundraising priorities and decisions based on program strategy and performance insights. • Strengthen country-level delivery performance by providing shared frameworks, digital and data tools, and performance oversight — ensuring technology serves as a force multiplier for program quality and efficacy. • Design and steward global program frameworks, standards, and models based on evidence to guide consistent, high-quality delivery at country level. • Own and evolve the performance operating system — including tools, practices, and ROI focus — used across countries. • Enable cross-country performance review, learning, and continuous improvement. • Drive and monitor the innovation stage gates to optimize innovation pipeline delivery and lifecycle. • Serve as the programmatic voice in shaping how digital health tools are designed and deployed — partnering closely with the CTO to ensure technology investments are grounded in frontline delivery realities and community health worker needs, rather than owning the technology itself. • Work with the technology team to ensure shared digital and data tools are fit-for-purpose, translating program requirements into actionable inputs for the technology roadmap. • Ensure that digital tools genuinely support community health worker performance and that adoption is embedded in program quality standards. • Improve ways of working, systems, and processes between global and country teams to reduce friction and duplication.. • Generate decision-grade evidence and insights to inform strategy, strengthen programs, and improve outcomes. • Ensure robust analytics, monitoring, and independent research and evaluations across programs and innovations to build credible evidence and learning. • Generate and synthesize insights from data and evidence to inform program design, performance, and decision-making. • Translate evidence into clear insights and narratives for countries, leadership, partners, and donors. • Ensure the documentation and knowledge management system is effective in supporting learning, replication, scale, and the organization's thought leadership agenda. • Enable disciplined, repeatable expansion through a clear country scoping and incubation model. • Define and apply criteria for scoping new countries, aligned to strategy and organizational capacity.

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