Head, Cash Product Kenya & East Africa at Standard Chartered Bank Kenya

Hiring: NairobiCity Newsroom
Status
Offen
• Job Type Full Time
• Qualification MBA/MSc/MA
• Experience
• Location Nairobi
• Job Field Banking
• The role has regional accountability for driving the strategy, development and performance of cash products across the Kenya, Uganda, and Tanzania, with a primary focus on cash management. It owns the end to end product agenda across payments, collections, liquidity, transactional FX ensuring scalable, compliant and commercially competitive solutions aligned to global standards.
• With Product Lifecycle (PLC) as a methodology, the role leads the origination and execution of cash strategy aligned to client and market requirements into differentiated value propositions. It acts as the leader for corporate, Paytech and Corporate clients, partnering closely with Sales, Coverage, ALCO, in-country stakeholders, and regulators to support complex client engagements, enable deal structuring and accelerate revenue and balance sheet growth.
• As a senior Transaction Service product leader, the role champions investment cases, drives disciplined commercialization, and ensures strong governance, risk and regulatory outcomes across markets. It works in close partnership with Operations, Technology, Risk, Compliance and Legal to protect the franchise, enhance resilience and deliver sustainable growth, while representing the Bank with key clients, industry bodies and regulators and exemplifying the Group’s leadership and conduct expectations.
• Manage cash products including changes, enhancements and replacement, throughout their development life cycle.
• Markets in scope: Kenya, Uganda, and Tanzania.
• PrismFX growth will be across FI, Paytech and Corporate.
• To identify and translate market opportunities into enhancement of existing products, in order to generate a profitable business. Includes demonstration of business cases for products, defining features and functionality, P&L projections, and changes required to internal operations and delivery.
• Monitor overall service standards, maintain good relationship to ensure that quality of service to customers remains superior to competition.
• Develop strategies / tactics to gain market share and grow liabilities through new products and existing services.
• Directly responsible for articulating the product strategy and executing product initiatives on the annual operating plan in the country for the product in conjunction with the product team and/or Head of Product Cash of Middle East, Africa, and Pakistan.
• Directly responsible for understanding customer needs and develop the client value propositions that will address them across all client segments
• Driving launches of product enhancements, new products, as required for Cash. Work jointly with Sales and Marketing to develop collaterals for local market, communicate product launches, organize customer events and develop a sales campaign strategy to ensure that the new products meet planned volume and revenue targets.
• Ensuring global training initiatives are executed across all countries in the region in line with the global commercialization agenda.
• Act as the main conduit for championing to Central Product for the product line for all investment cases, Business Requirement Document (BRD) or its equivalent) for product development or enhancements and for local regulatory requirements
• Connectivity
• Increase client penetration and revenues for the bank by actively building on the bank’s product capabilities
• Plan client events and product launches in conjunction with Transaction Banking (TB) Sales, to ensure that planned revenue and volume targets are met.
• Maintain a high level of customer contact through, workshops, focus groups and client calls. Gather and collect feedback on product offerings, and modifications made as appropriate.
• Ideation/Pitches
• Maintain a detailed and up-to-date knowledge of the bank’s capabilities, online channels, and their application to client needs – use this knowledge in structuring solutions.
• Development of Cash and transactional FX solutions.
• Identify business opportunities or threats for Cash products. Continually scan the business environment for new opportunities or threats and take action as appropriate. To articulate this view in an annually published operating Plan
• Complete ownership of client level revenue for cash, including Fees and Volume growth and ancillary balance sheet drivers (liabilities)
• Identify new revenue streams and ideate alternate solutions to uplift overall client and portfolio returns.
• Monitor revenue performance against budget and forecasts. Report critical information on product performance along with replication ideas and/or remedial action.
• Create necessary training decks and provide training followed by ongoing support to TB Sales, Client Coverage and all relevant stakeholders.
• Drive engagement internally (with relevant teams) to ensure revenue realization and commercialization after the product launch.
• Provide technical assistance on large, complex and structured deals to facilitate in the closure of such transactions.
• Lead through example to build an appropriate culture and values. Set appropriate tone and expectations within the team and work in collaboration with risk and control partners.
• Job Type Full Time • Qualification MBA/MSc/MA • Experience • Location Nairobi • Job Field Banking • The role has regional accountability for driving the strategy, development and performance of cash products across the Kenya, Uganda, and Tanzania, with a primary focus on cash management. It owns the end to end product agenda across payments, collections, liquidity, transactional FX ensuring scalable, compliant and commercially competitive solutions aligned to global standards. • With Product Lifecycle (PLC) as a methodology, the role leads the origination and execution of cash strategy aligned to client and market requirements into differentiated value propositions. It acts as the leader for corporate, Paytech and Corporate clients, partnering closely with Sales, Coverage, ALCO, in-country stakeholders, and regulators to support complex client engagements, enable deal structuring and accelerate revenue and balance sheet growth. • As a senior Transaction Service product leader, the role champions investment cases, drives disciplined commercialization, and ensures strong governance, risk and regulatory outcomes across markets. It works in close partnership with Operations, Technology, Risk, Compliance and Legal to protect the franchise, enhance resilience and deliver sustainable growth, while representing the Bank with key clients, industry bodies and regulators and exemplifying the Group’s leadership and conduct expectations. • Manage cash products including changes, enhancements and replacement, throughout their development life cycle. • Markets in scope: Kenya, Uganda, and Tanzania. • PrismFX growth will be across FI, Paytech and Corporate. • To identify and translate market opportunities into enhancement of existing products, in order to generate a profitable business. Includes demonstration of business cases for products, defining features and functionality, P&L projections, and changes required to internal operations and delivery. • Monitor overall service standards, maintain good relationship to ensure that quality of service to customers remains superior to competition. • Develop strategies / tactics to gain market share and grow liabilities through new products and existing services. • Directly responsible for articulating the product strategy and executing product initiatives on the annual operating plan in the country for the product in conjunction with the product team and/or Head of Product Cash of Middle East, Africa, and Pakistan. • Directly responsible for understanding customer needs and develop the client value propositions that will address them across all client segments • Driving launches of product enhancements, new products, as required for Cash. Work jointly with Sales and Marketing to develop collaterals for local market, communicate product launches, organize customer events and develop a sales campaign strategy to ensure that the new products meet planned volume and revenue targets. • Ensuring global training initiatives are executed across all countries in the region in line with the global commercialization agenda. • Act as the main conduit for championing to Central Product for the product line for all investment cases, Business Requirement Document (BRD) or its equivalent) for product development or enhancements and for local regulatory requirements • Connectivity • Increase client penetration and revenues for the bank by actively building on the bank’s product capabilities • Plan client events and product launches in conjunction with Transaction Banking (TB) Sales, to ensure that planned revenue and volume targets are met. • Maintain a high level of customer contact through, workshops, focus groups and client calls. Gather and collect feedback on product offerings, and modifications made as appropriate. • Ideation/Pitches • Maintain a detailed and up-to-date knowledge of the bank’s capabilities, online channels, and their application to client needs – use this knowledge in structuring solutions. • Development of Cash and transactional FX solutions. • Identify business opportunities or threats for Cash products. Continually scan the business environment for new opportunities or threats and take action as appropriate. To articulate this view in an annually published operating Plan • Complete ownership of client level revenue for cash, including Fees and Volume growth and ancillary balance sheet drivers (liabilities) • Identify new revenue streams and ideate alternate solutions to uplift overall client and portfolio returns. • Monitor revenue performance against budget and forecasts. Report critical information on product performance along with replication ideas and/or remedial action. • Create necessary training decks and provide training followed by ongoing support to TB Sales, Client Coverage and all relevant stakeholders. • Drive engagement internally (with relevant teams) to ensure revenue realization and commercialization after the product launch. • Provide technical assistance on large, complex and structured deals to facilitate in the closure of such transactions. • Lead through example to build an appropriate culture and values. Set appropriate tone and expectations within the team and work in collaboration with risk and control partners.

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