• Job Type Full Time , Onsite
• Qualification BA/BSc/HND , Diploma
• Experience 5 - 10 years
• Location Nairobi
• Job Field Customer Care, Success and Service
• Salary Range KSh 50,000 - KSh 100,000/month
• Receive customers, understand their needs and recommend suitable products and services.
• Prepare quotations, follow up on enquiries and convert them into sales.
• Coordinate job bookings, service delivery and customer updates.
• Handle complaints and ensure timely resolution.
• Monitor stock availability, coordinate orders and maintain accurate inventory records.
• Lead the customer service team and maintain service standards.
• Proven experience as a Service Adviser, Customer Service Supervisor or Team Lead in an automotive service centre, tyre business or vehicle workshop.
• Demonstrated ability to sell automotive products and services.
• Strong customer handling, communication and complaint resolution skills.
• Experience in inventory control and service coordination.
• Ability to supervise a team and meet sales and service targets.
• Job Type Full Time , Onsite
• Qualification BA/BSc/HND , Diploma
• Experience 5 - 10 years
• Location Nairobi
• Job Field Customer Care, Success and Service
• Salary Range KSh 50,000 - KSh 100,000/month
• Receive customers, understand their needs and recommend suitable products and services.
• Prepare quotations, follow up on enquiries and convert them into sales.
• Coordinate job bookings, service delivery and customer updates.
• Handle complaints and ensure timely resolution.
• Monitor stock availability, coordinate orders and maintain accurate inventory records.
• Lead the customer service team and maintain service standards.
• Proven experience as a Service Adviser, Customer Service Supervisor or Team Lead in an automotive service centre, tyre business or vehicle workshop.
• Demonstrated ability to sell automotive products and services.
• Strong customer handling, communication and complaint resolution skills.
• Experience in inventory control and service coordination.
• Ability to supervise a team and meet sales and service targets.
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Portuguese (Brazil)
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