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• Job Type Full Time
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 6 years
• Location Nairobi
• Job Field Sales and Business Development
• The Zonal Business Manager’s team typically consists of Regional Business Manager, Area Business Managers, Sun King Executives, and Field Sales Executives (there may be some variations based on the region).
• The Zonal Business Manager is expected to ensure they create a world-class winning team in their zone that is disciplined, process-oriented, and devoted to delivering the best customer experience.
• Provide training on several aspects of the business such as sales, collections, product, technical, inventory and logistics related.
• Ensure the team is fully aligned and managed professionally, demonstrating the highest level of integrity, ethics, and professionalism while dealing with Sun King customers.
• Provide complete clarity to the team related to their day-to-day tasks, sales & collections plans, routes, and targets. This includes ensuring that your sales team has a pre-settled sales route/area to sell in, they acknowledge how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot, and they have access to Regional Business Manager at all times in case of questions and concerns.
• Conduct joint fieldwork with Field Sales Executives to provide sales and collection training on a weekly basis and drive Field Service Executives' engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Meet or exceed sales and collection targets established and consented upon on the second of every month with your sales supervisors.
• Provide daily and weekly updates on sales, Field Sales Executive recruitments, customer issues and resolutions, and New Area Launch preparations as expected and aligned with the Country Business Leader.
• Review sales and collection progress daily and provide adequate training to the team on better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and repossessing the systems as a last recourse if the customer defaults.
• Provide world-class assistance to your customer as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues.
• Ensure that you work with Field Sales Executives to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Provide adequate marketing assistance and equipment (such as smartphones) necessary to all your areas.
• Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Ensure that Regional Business Managers and Area Business Managers are conducting periodic table meetings and reviews with all Field Sales Executives under their purview.
• Conduct surprise visits to field meetings and areas to ensure that the sales processes and standards observed are of the highest quality.
• Recognize outstanding performers from time to time and ensure the motivation of the entire zonal team is maintained at an all-time high.
• Have a degree in a Business-related field, with an MBA as an added advantage.
• Have at least 6 years’ experience in sales, of which 3 years in a senior managerial position, preferably having worked in Distribution, microfinance, Banking, or BOP Business
• Have proven strategic business capability with the ability to engineer solutions, transform teams and drive business processes.
• Passionate about working with rural, off-grid consumers and resolving their issues.
• Motivated by the social mission to provide energy to consumers and employment to rural communities. Should be value-oriented.
• Good communication skills and ability to build and manage large field sales executive teams.
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 6 years
• Location Nairobi
• Job Field Sales and Business Development
• The Zonal Business Manager’s team typically consists of Regional Business Manager, Area Business Managers, Sun King Executives, and Field Sales Executives (there may be some variations based on the region).
• The Zonal Business Manager is expected to ensure they create a world-class winning team in their zone that is disciplined, process-oriented, and devoted to delivering the best customer experience.
• Provide training on several aspects of the business such as sales, collections, product, technical, inventory and logistics related.
• Ensure the team is fully aligned and managed professionally, demonstrating the highest level of integrity, ethics, and professionalism while dealing with Sun King customers.
• Provide complete clarity to the team related to their day-to-day tasks, sales & collections plans, routes, and targets. This includes ensuring that your sales team has a pre-settled sales route/area to sell in, they acknowledge how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot, and they have access to Regional Business Manager at all times in case of questions and concerns.
• Conduct joint fieldwork with Field Sales Executives to provide sales and collection training on a weekly basis and drive Field Service Executives' engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Meet or exceed sales and collection targets established and consented upon on the second of every month with your sales supervisors.
• Provide daily and weekly updates on sales, Field Sales Executive recruitments, customer issues and resolutions, and New Area Launch preparations as expected and aligned with the Country Business Leader.
• Review sales and collection progress daily and provide adequate training to the team on better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and repossessing the systems as a last recourse if the customer defaults.
• Provide world-class assistance to your customer as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues.
• Ensure that you work with Field Sales Executives to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Provide adequate marketing assistance and equipment (such as smartphones) necessary to all your areas.
• Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Ensure that Regional Business Managers and Area Business Managers are conducting periodic table meetings and reviews with all Field Sales Executives under their purview.
• Conduct surprise visits to field meetings and areas to ensure that the sales processes and standards observed are of the highest quality.
• Recognize outstanding performers from time to time and ensure the motivation of the entire zonal team is maintained at an all-time high.
• Have a degree in a Business-related field, with an MBA as an added advantage.
• Have at least 6 years’ experience in sales, of which 3 years in a senior managerial position, preferably having worked in Distribution, microfinance, Banking, or BOP Business
• Have proven strategic business capability with the ability to engineer solutions, transform teams and drive business processes.
• Passionate about working with rural, off-grid consumers and resolving their issues.
• Motivated by the social mission to provide energy to consumers and employment to rural communities. Should be value-oriented.
• Good communication skills and ability to build and manage large field sales executive teams.
• Job Type Full Time
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 6 years
• Location Nairobi
• Job Field Sales and Business Development
• The Zonal Business Manager’s team typically consists of Regional Business Manager, Area Business Managers, Sun King Executives, and Field Sales Executives (there may be some variations based on the region).
• The Zonal Business Manager is expected to ensure they create a world-class winning team in their zone that is disciplined, process-oriented, and devoted to delivering the best customer experience.
• Provide training on several aspects of the business such as sales, collections, product, technical, inventory and logistics related.
• Ensure the team is fully aligned and managed professionally, demonstrating the highest level of integrity, ethics, and professionalism while dealing with Sun King customers.
• Provide complete clarity to the team related to their day-to-day tasks, sales & collections plans, routes, and targets. This includes ensuring that your sales team has a pre-settled sales route/area to sell in, they acknowledge how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot, and they have access to Regional Business Manager at all times in case of questions and concerns.
• Conduct joint fieldwork with Field Sales Executives to provide sales and collection training on a weekly basis and drive Field Service Executives' engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Meet or exceed sales and collection targets established and consented upon on the second of every month with your sales supervisors.
• Provide daily and weekly updates on sales, Field Sales Executive recruitments, customer issues and resolutions, and New Area Launch preparations as expected and aligned with the Country Business Leader.
• Review sales and collection progress daily and provide adequate training to the team on better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and repossessing the systems as a last recourse if the customer defaults.
• Provide world-class assistance to your customer as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues.
• Ensure that you work with Field Sales Executives to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Provide adequate marketing assistance and equipment (such as smartphones) necessary to all your areas.
• Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Ensure that Regional Business Managers and Area Business Managers are conducting periodic table meetings and reviews with all Field Sales Executives under their purview.
• Conduct surprise visits to field meetings and areas to ensure that the sales processes and standards observed are of the highest quality.
• Recognize outstanding performers from time to time and ensure the motivation of the entire zonal team is maintained at an all-time high.
• Have a degree in a Business-related field, with an MBA as an added advantage.
• Have at least 6 years’ experience in sales, of which 3 years in a senior managerial position, preferably having worked in Distribution, microfinance, Banking, or BOP Business
• Have proven strategic business capability with the ability to engineer solutions, transform teams and drive business processes.
• Passionate about working with rural, off-grid consumers and resolving their issues.
• Motivated by the social mission to provide energy to consumers and employment to rural communities. Should be value-oriented.
• Good communication skills and ability to build and manage large field sales executive teams.
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