• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience 3 - 5 years
• Location Nairobi
• Job Field Sales and Business Development
• Drive branch performance to meet or exceed monthly and annual revenue targets.
• Identify new sales opportunities and initiatives to grow the branch's customer base and revenue
• Maintain a clean, organized, welcoming store; uphold service standards; evaluate and improve customer service.
• Oversee on-time, accurate deliveries; resolve logistics issues; ensure complete documentation; track performance and take corrective action Keep the branch clean and organized; oversee daily reporting/documentation; ensure compliance with admin and operational procedures.
• Lead performance management and development; promote teamwork, accountability, and a high-performance culture
• Diploma or bachelor's degree in business management, Retail Management, Marketing, Supply Chain, or a related field.
• Additional short courses in Retail Operations, Inventory Management, Customer Service Excellence, or Leadership.
• 3-5 years of progressive experience in retail operations, with at least 2 years in a supervisory or managerial role
• Proven track record of meeting or exceeding sales/revenue targets.
• Hands-on experience in stock control, inventory accuracy, and shrinkage reduction.
• Experience managing customer service standards, handling escalated
• complaints, and driving customer retention.
• Job Type Full Time
• Qualification BA/BSc/HND , Diploma
• Experience 3 - 5 years
• Location Nairobi
• Job Field Sales and Business Development
• Drive branch performance to meet or exceed monthly and annual revenue targets.
• Identify new sales opportunities and initiatives to grow the branch's customer base and revenue
• Maintain a clean, organized, welcoming store; uphold service standards; evaluate and improve customer service.
• Oversee on-time, accurate deliveries; resolve logistics issues; ensure complete documentation; track performance and take corrective action Keep the branch clean and organized; oversee daily reporting/documentation; ensure compliance with admin and operational procedures.
• Lead performance management and development; promote teamwork, accountability, and a high-performance culture
• Diploma or bachelor's degree in business management, Retail Management, Marketing, Supply Chain, or a related field.
• Additional short courses in Retail Operations, Inventory Management, Customer Service Excellence, or Leadership.
• 3-5 years of progressive experience in retail operations, with at least 2 years in a supervisory or managerial role
• Proven track record of meeting or exceeding sales/revenue targets.
• Hands-on experience in stock control, inventory accuracy, and shrinkage reduction.
• Experience managing customer service standards, handling escalated
• complaints, and driving customer retention.
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