Head of Credit Control

• Job Type Full Time
• Qualification BA/BSc/HND , Professional Certificate
• Experience 5 - 6 years
• Location Nairobi
• Job Field Finance / Accounting / Audit
• Lead and supervise the credit control team in setting collection targets, managing workflows, and monitoring performance.
• Drive aggressive debt recovery procedures to ensure prompt collection of overdue accounts and minimize bad debts.
• Conduct thorough credit risk assessments, evaluate customer creditworthiness, and strictly enforce approved credit limits.
• Oversee regular customer account reconciliations, resolve billing disputes promptly, and maintain accurate financial records.
• Maintain the confidence and discipline to follow up directly on persistent defaulters and escalate delinquent accounts for legal action.
• Prepare and submit detailed credit management, aging analysis, and debt recovery reports for executive leadership.
• Collaborate with sales and finance teams to balance business growth with strict credit control compliance.
• Minimum of 5-6 years of proven experience in credit control, with demonstrated supervisory or management responsibility.
• Relevant academic degree in Accounting, Finance, or a related field.
• CPA qualification (CPA-K or equivalent) is an added advantage.
• Aggressive, results-driven, and confident personality with strong negotiation and conflict- resolution skills.
• Proven track record in debt collection, account reconciliations, credit risk evaluation, and legal escalation processes.
• Strong team leadership, reporting, and organizational management capabilities