Hiring: NairobiCity Newsroom
Status
Offen
Quelle
MyJobMag
• Job Type Full Time
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 10 years
• Location Nairobi
• Job Field Banking
• To provide strategic leadership and end-to-end oversight of Commercial Services, ensuring that the Bank’s external spend, supplier ecosystem, property portfolio, workplace services and safety obligations deliver measurable business value, operational resilience and an excellent colleague and customer environment.
• Lead an integrated, data-led Commercial Services operating model aligned to CODO and enterprise priorities.
• Optimise bank-wide third-party spend, total cost of ownership and demand while protecting service quality, control and continuity.
• Direct the property and workplace portfolio, including leases, projects, facilities, utilities, occupancy and asset lifecycle management.
• Strengthen supplier governance, third-party risk, contract performance and resilience across critical services.
• Accelerate digitisation, automation and analytics across source-to-pay, supplier management, facilities and service operations.
• Embed sustainability, safety, accessibility and responsible sourcing into commercial and workplace decisions.
• Build a high-performing, future-ready team and trusted partnerships with businesses, Finance, Risk, Legal, Technology and Group functions
• Define and execute the Commercial Services strategy, operating model, scorecard and multi-year roadmap in alignment with CODO and the Bank’s strategic priorities.
• Own the function’s budget, benefits plan and productivity agenda, with transparent tracking of cost, value, service, risk and sustainability outcomes.
• Lead enterprise spend and demand analytics, should-cost and total-cost-of-ownership assessments, and market benchmarking to identify structural value opportunities.
• Partner with business and Finance leaders to challenge demand, shape investment choices and translate business requirements into commercially sound solutions.
• Provide executive insight on market movements, supplier concentration, property economics and emerging commercial risks and opportunities.
• Lead category strategies, competitive sourcing, negotiation and contracting for goods and services within the function’s mandate, ensuring value, fairness and policy compliance.
• Establish disciplined contract lifecycle management, including obligation tracking, renewals, variations, claims, disputes and benefits realisation.
• Segment and govern the supplier portfolio, with clear performance standards, service-level agreements, relationship plans and executive escalation for strategic and critical suppliers.
• Drive supplier innovation, local and diverse supplier participation, responsible sourcing and commercially sustainable partnerships.
• Oversee source-to-pay effectiveness, including requisitioning, purchase order discipline, invoice resolution and timely, accurate supplier payment.
• Develop and execute the property and workplace strategy across owned and leased premises, aligned to business demand, customer needs, hybrid work and portfolio economics.
• Lead lease negotiations, renewals, exits, acquisitions, disposals, valuations and landlord performance, supported by reliable portfolio and market data.
• Oversee capital projects, refurbishments and relocations to agreed scope, quality, cost, safety and schedule, with robust governance and benefits tracking.
• Ensure effective facilities, utilities, maintenance, workplace, mail, transport, reception, archives and related administrative services through fit-for-purpose service models.
• Embed energy efficiency, resource optimisation, waste reduction, climate resilience and accessibility into premises, projects and supplier standards.
• Maintain property, asset, occupancy and maintenance data to support lifecycle planning, preventive maintenance and informed investment decisions.
• Sponsor digitisation and automation across procurement, contract management, supplier governance, facilities, payments and service request journeys.
• Establish reliable management information, dashboards and predictive insights for spend, savings, supplier performance, property, safety, service and risk.
• Design simple, customer-centred services with clear service catalogues, ownership, turnaround standards and escalation routes.
• Measure stakeholder experience and use feedback, process mining, root-cause analysis and continuous improvement to raise service quality and productivity.
• Assess emerging technologies, including AI-enabled analytics and workflow automation, with appropriate human oversight, data governance, security and control.
• Own the Commercial Services risk and control environment, ensuring compliance with applicable laws, regulations, Group standards and Bank policies.
• Lead third-party risk governance across due diligence, financial viability, information security, data privacy, business continuity, subcontracting, concentration and exit planning.
• Ensure critical supplier and workplace services have tested continuity, incident response, crisis management and recovery arrangements.
• Oversee occupational safety, health, environmental and building compliance, including risk assessments, statutory inspections, incident management and remediation.
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 10 years
• Location Nairobi
• Job Field Banking
• To provide strategic leadership and end-to-end oversight of Commercial Services, ensuring that the Bank’s external spend, supplier ecosystem, property portfolio, workplace services and safety obligations deliver measurable business value, operational resilience and an excellent colleague and customer environment.
• Lead an integrated, data-led Commercial Services operating model aligned to CODO and enterprise priorities.
• Optimise bank-wide third-party spend, total cost of ownership and demand while protecting service quality, control and continuity.
• Direct the property and workplace portfolio, including leases, projects, facilities, utilities, occupancy and asset lifecycle management.
• Strengthen supplier governance, third-party risk, contract performance and resilience across critical services.
• Accelerate digitisation, automation and analytics across source-to-pay, supplier management, facilities and service operations.
• Embed sustainability, safety, accessibility and responsible sourcing into commercial and workplace decisions.
• Build a high-performing, future-ready team and trusted partnerships with businesses, Finance, Risk, Legal, Technology and Group functions
• Define and execute the Commercial Services strategy, operating model, scorecard and multi-year roadmap in alignment with CODO and the Bank’s strategic priorities.
• Own the function’s budget, benefits plan and productivity agenda, with transparent tracking of cost, value, service, risk and sustainability outcomes.
• Lead enterprise spend and demand analytics, should-cost and total-cost-of-ownership assessments, and market benchmarking to identify structural value opportunities.
• Partner with business and Finance leaders to challenge demand, shape investment choices and translate business requirements into commercially sound solutions.
• Provide executive insight on market movements, supplier concentration, property economics and emerging commercial risks and opportunities.
• Lead category strategies, competitive sourcing, negotiation and contracting for goods and services within the function’s mandate, ensuring value, fairness and policy compliance.
• Establish disciplined contract lifecycle management, including obligation tracking, renewals, variations, claims, disputes and benefits realisation.
• Segment and govern the supplier portfolio, with clear performance standards, service-level agreements, relationship plans and executive escalation for strategic and critical suppliers.
• Drive supplier innovation, local and diverse supplier participation, responsible sourcing and commercially sustainable partnerships.
• Oversee source-to-pay effectiveness, including requisitioning, purchase order discipline, invoice resolution and timely, accurate supplier payment.
• Develop and execute the property and workplace strategy across owned and leased premises, aligned to business demand, customer needs, hybrid work and portfolio economics.
• Lead lease negotiations, renewals, exits, acquisitions, disposals, valuations and landlord performance, supported by reliable portfolio and market data.
• Oversee capital projects, refurbishments and relocations to agreed scope, quality, cost, safety and schedule, with robust governance and benefits tracking.
• Ensure effective facilities, utilities, maintenance, workplace, mail, transport, reception, archives and related administrative services through fit-for-purpose service models.
• Embed energy efficiency, resource optimisation, waste reduction, climate resilience and accessibility into premises, projects and supplier standards.
• Maintain property, asset, occupancy and maintenance data to support lifecycle planning, preventive maintenance and informed investment decisions.
• Sponsor digitisation and automation across procurement, contract management, supplier governance, facilities, payments and service request journeys.
• Establish reliable management information, dashboards and predictive insights for spend, savings, supplier performance, property, safety, service and risk.
• Design simple, customer-centred services with clear service catalogues, ownership, turnaround standards and escalation routes.
• Measure stakeholder experience and use feedback, process mining, root-cause analysis and continuous improvement to raise service quality and productivity.
• Assess emerging technologies, including AI-enabled analytics and workflow automation, with appropriate human oversight, data governance, security and control.
• Own the Commercial Services risk and control environment, ensuring compliance with applicable laws, regulations, Group standards and Bank policies.
• Lead third-party risk governance across due diligence, financial viability, information security, data privacy, business continuity, subcontracting, concentration and exit planning.
• Ensure critical supplier and workplace services have tested continuity, incident response, crisis management and recovery arrangements.
• Oversee occupational safety, health, environmental and building compliance, including risk assessments, statutory inspections, incident management and remediation.
• Job Type Full Time
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 10 years
• Location Nairobi
• Job Field Banking
• To provide strategic leadership and end-to-end oversight of Commercial Services, ensuring that the Bank’s external spend, supplier ecosystem, property portfolio, workplace services and safety obligations deliver measurable business value, operational resilience and an excellent colleague and customer environment.
• Lead an integrated, data-led Commercial Services operating model aligned to CODO and enterprise priorities.
• Optimise bank-wide third-party spend, total cost of ownership and demand while protecting service quality, control and continuity.
• Direct the property and workplace portfolio, including leases, projects, facilities, utilities, occupancy and asset lifecycle management.
• Strengthen supplier governance, third-party risk, contract performance and resilience across critical services.
• Accelerate digitisation, automation and analytics across source-to-pay, supplier management, facilities and service operations.
• Embed sustainability, safety, accessibility and responsible sourcing into commercial and workplace decisions.
• Build a high-performing, future-ready team and trusted partnerships with businesses, Finance, Risk, Legal, Technology and Group functions
• Define and execute the Commercial Services strategy, operating model, scorecard and multi-year roadmap in alignment with CODO and the Bank’s strategic priorities.
• Own the function’s budget, benefits plan and productivity agenda, with transparent tracking of cost, value, service, risk and sustainability outcomes.
• Lead enterprise spend and demand analytics, should-cost and total-cost-of-ownership assessments, and market benchmarking to identify structural value opportunities.
• Partner with business and Finance leaders to challenge demand, shape investment choices and translate business requirements into commercially sound solutions.
• Provide executive insight on market movements, supplier concentration, property economics and emerging commercial risks and opportunities.
• Lead category strategies, competitive sourcing, negotiation and contracting for goods and services within the function’s mandate, ensuring value, fairness and policy compliance.
• Establish disciplined contract lifecycle management, including obligation tracking, renewals, variations, claims, disputes and benefits realisation.
• Segment and govern the supplier portfolio, with clear performance standards, service-level agreements, relationship plans and executive escalation for strategic and critical suppliers.
• Drive supplier innovation, local and diverse supplier participation, responsible sourcing and commercially sustainable partnerships.
• Oversee source-to-pay effectiveness, including requisitioning, purchase order discipline, invoice resolution and timely, accurate supplier payment.
• Develop and execute the property and workplace strategy across owned and leased premises, aligned to business demand, customer needs, hybrid work and portfolio economics.
• Lead lease negotiations, renewals, exits, acquisitions, disposals, valuations and landlord performance, supported by reliable portfolio and market data.
• Oversee capital projects, refurbishments and relocations to agreed scope, quality, cost, safety and schedule, with robust governance and benefits tracking.
• Ensure effective facilities, utilities, maintenance, workplace, mail, transport, reception, archives and related administrative services through fit-for-purpose service models.
• Embed energy efficiency, resource optimisation, waste reduction, climate resilience and accessibility into premises, projects and supplier standards.
• Maintain property, asset, occupancy and maintenance data to support lifecycle planning, preventive maintenance and informed investment decisions.
• Sponsor digitisation and automation across procurement, contract management, supplier governance, facilities, payments and service request journeys.
• Establish reliable management information, dashboards and predictive insights for spend, savings, supplier performance, property, safety, service and risk.
• Design simple, customer-centred services with clear service catalogues, ownership, turnaround standards and escalation routes.
• Measure stakeholder experience and use feedback, process mining, root-cause analysis and continuous improvement to raise service quality and productivity.
• Assess emerging technologies, including AI-enabled analytics and workflow automation, with appropriate human oversight, data governance, security and control.
• Own the Commercial Services risk and control environment, ensuring compliance with applicable laws, regulations, Group standards and Bank policies.
• Lead third-party risk governance across due diligence, financial viability, information security, data privacy, business continuity, subcontracting, concentration and exit planning.
• Ensure critical supplier and workplace services have tested continuity, incident response, crisis management and recovery arrangements.
• Oversee occupational safety, health, environmental and building compliance, including risk assessments, statutory inspections, incident management and remediation.
Listed on MyJobMag — applications are handled there, not on NairobiCity.
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