F&B Banquet Supervisor

Hiring: NairobiCity Newsroom
Status
Offen
Quelle
MyJobMag
• Job Type Full Time
• Qualification Diploma
• Experience 3 years
• Location Nairobi
• Job Field Food, Beverage and Hospitality
• Maintain a comprehensive knowledge of hotel facilities and local information to provide guests with accurate, helpful assistance at all times.
• Execute all tasks efficiently and punctually, ensuring all actions align with established company policies to meet departmental objectives.
• Handle all food, beverage, and operating equipment with extreme care to minimize wastage and reduce breakages.
• Strictly adhere to all hotel's standard regulations and the hotel’s specific policies regarding fire, life, and safety.
• Lead the Banquet Waiter/Waitress team, ensuring all workstations are fully stocked, organized, and meet luxury presentation standards.
• Monitor the service sequence in real-time, providing immediate coaching to staff to ensure "Beautiful Performance" and the achievement of revenue goals.
• Utilize approved suggestive selling techniques to promote high-margin products and enhance guest experiences.
• Apply advanced supervisory and communication skills to maximize team productivity and boost employee morale.
• Maintain an expert-level understanding of all banquet food and beverage offerings to recommend pairings and upsell alternatives confidently.
• Enforce strict cash handling procedures and ensure every order is accurately processed through the MICROS POS system before service.
• Promptly report and manage "Lost and Found" items in accordance with the hotel’s standard operating procedures.
• Proactively identify, report, and rectify any potential or real safety hazards within the banquet areas immediately.
• Demonstrate adaptability regarding shift changes and assignments as necessitated by fluctuating business demands and event schedules.
• Maintain impeccable grooming standards, reporting for duty punctually in the correct uniform and name tag.
• Perform additional duties as assigned by management to support the evolving needs of the banquet department.
• Minimum 3 years’ experience in a F&B Supervisory position in a 5 star Hotel.
• Diploma/Certificate in Food and Beverage/Sales
• Excellent oral and written skills in English. Additional language will be an added advantage.
• Up Selling skills/techniques.
• Job Type Full Time • Qualification Diploma • Experience 3 years • Location Nairobi • Job Field Food, Beverage and Hospitality • Maintain a comprehensive knowledge of hotel facilities and local information to provide guests with accurate, helpful assistance at all times. • Execute all tasks efficiently and punctually, ensuring all actions align with established company policies to meet departmental objectives. • Handle all food, beverage, and operating equipment with extreme care to minimize wastage and reduce breakages. • Strictly adhere to all hotel's standard regulations and the hotel’s specific policies regarding fire, life, and safety. • Lead the Banquet Waiter/Waitress team, ensuring all workstations are fully stocked, organized, and meet luxury presentation standards. • Monitor the service sequence in real-time, providing immediate coaching to staff to ensure "Beautiful Performance" and the achievement of revenue goals. • Utilize approved suggestive selling techniques to promote high-margin products and enhance guest experiences. • Apply advanced supervisory and communication skills to maximize team productivity and boost employee morale. • Maintain an expert-level understanding of all banquet food and beverage offerings to recommend pairings and upsell alternatives confidently. • Enforce strict cash handling procedures and ensure every order is accurately processed through the MICROS POS system before service. • Promptly report and manage "Lost and Found" items in accordance with the hotel’s standard operating procedures. • Proactively identify, report, and rectify any potential or real safety hazards within the banquet areas immediately. • Demonstrate adaptability regarding shift changes and assignments as necessitated by fluctuating business demands and event schedules. • Maintain impeccable grooming standards, reporting for duty punctually in the correct uniform and name tag. • Perform additional duties as assigned by management to support the evolving needs of the banquet department. • Minimum 3 years’ experience in a F&B Supervisory position in a 5 star Hotel. • Diploma/Certificate in Food and Beverage/Sales • Excellent oral and written skills in English. Additional language will be an added advantage. • Up Selling skills/techniques.

Listed on MyJobMag — applications are handled there, not on NairobiCity.

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