Hiring: NairobiCity Newsroom
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• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 years
• Location Nairobi
• Job Field Finance / Accounting / Audit
• Implements policies, procedures, and internal controls at the branch
• Oversee accurate client assessments, credit appraisals, and loan approvals.
• Conduct regular credit committee meetings and loan quality reviews.
• Monitor field activities, delinquency trends, and enforce early recovery strategies.
• Ensure adherence to regulatory and institutional policies including Know Your Customer (KYC), Anti-Money Laundering (AML), and data privacy.
• Prepare for internal and external audits; close 85% of issues within 90 days
• Planning the Branch staffing and Evaluating existing staff in accordance with management decisions/directions;
• Ensures that the branch staff maintains very high morale, and identifies capacity building/training needs.
• Undertakes periodic performance appraisals and staff development plans.
• Conduct regular coaching, performance reviews, and productivity assessments for staff.
• Identify and mentor at least one high-potential team member per year.
• Implement action plans from “Our Voice” staff engagement surveys.
• Support staff wellness, disciplinary procedures, and HR compliance.
• Achieve staff retention rate of 90% or higher.
• Achieve branch disbursement, client acquisition, collection, and profitability targets.
• Maintain Portfolio at Risk (PAR > 1 day) below 5% and ensure write-offs are minimized.
• Lead local business development initiatives, including marketing and community outreach.
• Promote financial inclusion by growing new clients and retaining at least 90% of existing ones.
• Ensure timely turnaround for loan applications and approvals to maintain efficiency.
• Ensure full usage of the core banking system, digital field applications, and MIS platforms.
• Monitor loan origination, disbursement, and collections through system dashboards.
• Train staff and clients on using digital channels to enhance efficiency and access.
• Branch efficiency and awareness of digital platforms
• Develop the branch business plan and annual work plans and submit the plan for further deliberations at the wider Operations team
• Proposes adjustments to the branch business plan and initiates proactive approaches for branch growth.
• Maintain strong relationships with clients, local leaders, faith institutions, and strategic partners.
• Support implementation of partnerships and ensure compliance with MOU deliverables.
• Represent the branch in community events and institutional forums as required.
• Submit timely and accurate weekly, monthly, and quarterly branch reports.
• Monitor market trends and provide intelligence on customer behavior, competition, and product relevance
• “Champions” the branch expansion in new markets within the branch’s area of coverage;
• Implements a customer-driven branch approach
• Proposing and facilitating market research and survey activities
• Sales Empowerment to branch staff.
• Customer Experience & Responsible Lending, Reporting and communication
• Uphold client protection principles and Safeguarding Protocols in all client interactions.
• Organize and oversee client trainings in financial literacy and responsible borrowing.
• Implement Empowered Worldview (EWV) and group engagement sessions to build loyalty and impact
• Works with other management members of VisionFund Kenya MFI;
• Requests and submits readily performance and financial reports
• Attends monthly Relationship Managers meetings, engages in team problem-solving, and works together on overlapping tasks.
• Provides backup support to the other branches and head office as needed
• Communicate with staff on organizational changes
• And any other duties that the Regional Manager may assign from time to time
• Diploma or degree in Finance, Business Administration, Economics, or related field.
• Minimum 3 years’ experience in microfinance or retail banking operations.
• Strong leadership, coaching, and team-building experience.
• Excellent communication, organizational and reporting skills.
• Sound knowledge of credit operations, compliance, and financial services.
• Experience in managing fraud prevention, audit compliance, and internal controls.
• Ability to manage change, drive innovation, and navigate challenges with resilience.
• Tech-savvy and open to digital transformation initiatives.
• Demonstrated commitment to ethical leadership, integrity, and inclusion.
• Must be a committed Christian, able to stand above denominational diversities.
• Attend and participate in the leadership of daily devotions.
• Perform other duties as required by the board or the owners.
• Qualification BA/BSc/HND
• Experience 3 years
• Location Nairobi
• Job Field Finance / Accounting / Audit
• Implements policies, procedures, and internal controls at the branch
• Oversee accurate client assessments, credit appraisals, and loan approvals.
• Conduct regular credit committee meetings and loan quality reviews.
• Monitor field activities, delinquency trends, and enforce early recovery strategies.
• Ensure adherence to regulatory and institutional policies including Know Your Customer (KYC), Anti-Money Laundering (AML), and data privacy.
• Prepare for internal and external audits; close 85% of issues within 90 days
• Planning the Branch staffing and Evaluating existing staff in accordance with management decisions/directions;
• Ensures that the branch staff maintains very high morale, and identifies capacity building/training needs.
• Undertakes periodic performance appraisals and staff development plans.
• Conduct regular coaching, performance reviews, and productivity assessments for staff.
• Identify and mentor at least one high-potential team member per year.
• Implement action plans from “Our Voice” staff engagement surveys.
• Support staff wellness, disciplinary procedures, and HR compliance.
• Achieve staff retention rate of 90% or higher.
• Achieve branch disbursement, client acquisition, collection, and profitability targets.
• Maintain Portfolio at Risk (PAR > 1 day) below 5% and ensure write-offs are minimized.
• Lead local business development initiatives, including marketing and community outreach.
• Promote financial inclusion by growing new clients and retaining at least 90% of existing ones.
• Ensure timely turnaround for loan applications and approvals to maintain efficiency.
• Ensure full usage of the core banking system, digital field applications, and MIS platforms.
• Monitor loan origination, disbursement, and collections through system dashboards.
• Train staff and clients on using digital channels to enhance efficiency and access.
• Branch efficiency and awareness of digital platforms
• Develop the branch business plan and annual work plans and submit the plan for further deliberations at the wider Operations team
• Proposes adjustments to the branch business plan and initiates proactive approaches for branch growth.
• Maintain strong relationships with clients, local leaders, faith institutions, and strategic partners.
• Support implementation of partnerships and ensure compliance with MOU deliverables.
• Represent the branch in community events and institutional forums as required.
• Submit timely and accurate weekly, monthly, and quarterly branch reports.
• Monitor market trends and provide intelligence on customer behavior, competition, and product relevance
• “Champions” the branch expansion in new markets within the branch’s area of coverage;
• Implements a customer-driven branch approach
• Proposing and facilitating market research and survey activities
• Sales Empowerment to branch staff.
• Customer Experience & Responsible Lending, Reporting and communication
• Uphold client protection principles and Safeguarding Protocols in all client interactions.
• Organize and oversee client trainings in financial literacy and responsible borrowing.
• Implement Empowered Worldview (EWV) and group engagement sessions to build loyalty and impact
• Works with other management members of VisionFund Kenya MFI;
• Requests and submits readily performance and financial reports
• Attends monthly Relationship Managers meetings, engages in team problem-solving, and works together on overlapping tasks.
• Provides backup support to the other branches and head office as needed
• Communicate with staff on organizational changes
• And any other duties that the Regional Manager may assign from time to time
• Diploma or degree in Finance, Business Administration, Economics, or related field.
• Minimum 3 years’ experience in microfinance or retail banking operations.
• Strong leadership, coaching, and team-building experience.
• Excellent communication, organizational and reporting skills.
• Sound knowledge of credit operations, compliance, and financial services.
• Experience in managing fraud prevention, audit compliance, and internal controls.
• Ability to manage change, drive innovation, and navigate challenges with resilience.
• Tech-savvy and open to digital transformation initiatives.
• Demonstrated commitment to ethical leadership, integrity, and inclusion.
• Must be a committed Christian, able to stand above denominational diversities.
• Attend and participate in the leadership of daily devotions.
• Perform other duties as required by the board or the owners.
• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 years
• Location Nairobi
• Job Field Finance / Accounting / Audit
• Implements policies, procedures, and internal controls at the branch
• Oversee accurate client assessments, credit appraisals, and loan approvals.
• Conduct regular credit committee meetings and loan quality reviews.
• Monitor field activities, delinquency trends, and enforce early recovery strategies.
• Ensure adherence to regulatory and institutional policies including Know Your Customer (KYC), Anti-Money Laundering (AML), and data privacy.
• Prepare for internal and external audits; close 85% of issues within 90 days
• Planning the Branch staffing and Evaluating existing staff in accordance with management decisions/directions;
• Ensures that the branch staff maintains very high morale, and identifies capacity building/training needs.
• Undertakes periodic performance appraisals and staff development plans.
• Conduct regular coaching, performance reviews, and productivity assessments for staff.
• Identify and mentor at least one high-potential team member per year.
• Implement action plans from “Our Voice” staff engagement surveys.
• Support staff wellness, disciplinary procedures, and HR compliance.
• Achieve staff retention rate of 90% or higher.
• Achieve branch disbursement, client acquisition, collection, and profitability targets.
• Maintain Portfolio at Risk (PAR > 1 day) below 5% and ensure write-offs are minimized.
• Lead local business development initiatives, including marketing and community outreach.
• Promote financial inclusion by growing new clients and retaining at least 90% of existing ones.
• Ensure timely turnaround for loan applications and approvals to maintain efficiency.
• Ensure full usage of the core banking system, digital field applications, and MIS platforms.
• Monitor loan origination, disbursement, and collections through system dashboards.
• Train staff and clients on using digital channels to enhance efficiency and access.
• Branch efficiency and awareness of digital platforms
• Develop the branch business plan and annual work plans and submit the plan for further deliberations at the wider Operations team
• Proposes adjustments to the branch business plan and initiates proactive approaches for branch growth.
• Maintain strong relationships with clients, local leaders, faith institutions, and strategic partners.
• Support implementation of partnerships and ensure compliance with MOU deliverables.
• Represent the branch in community events and institutional forums as required.
• Submit timely and accurate weekly, monthly, and quarterly branch reports.
• Monitor market trends and provide intelligence on customer behavior, competition, and product relevance
• “Champions” the branch expansion in new markets within the branch’s area of coverage;
• Implements a customer-driven branch approach
• Proposing and facilitating market research and survey activities
• Sales Empowerment to branch staff.
• Customer Experience & Responsible Lending, Reporting and communication
• Uphold client protection principles and Safeguarding Protocols in all client interactions.
• Organize and oversee client trainings in financial literacy and responsible borrowing.
• Implement Empowered Worldview (EWV) and group engagement sessions to build loyalty and impact
• Works with other management members of VisionFund Kenya MFI;
• Requests and submits readily performance and financial reports
• Attends monthly Relationship Managers meetings, engages in team problem-solving, and works together on overlapping tasks.
• Provides backup support to the other branches and head office as needed
• Communicate with staff on organizational changes
• And any other duties that the Regional Manager may assign from time to time
• Diploma or degree in Finance, Business Administration, Economics, or related field.
• Minimum 3 years’ experience in microfinance or retail banking operations.
• Strong leadership, coaching, and team-building experience.
• Excellent communication, organizational and reporting skills.
• Sound knowledge of credit operations, compliance, and financial services.
• Experience in managing fraud prevention, audit compliance, and internal controls.
• Ability to manage change, drive innovation, and navigate challenges with resilience.
• Tech-savvy and open to digital transformation initiatives.
• Demonstrated commitment to ethical leadership, integrity, and inclusion.
• Must be a committed Christian, able to stand above denominational diversities.
• Attend and participate in the leadership of daily devotions.
• Perform other duties as required by the board or the owners.
Listed on MyJobMag — applications are handled there, not on NairobiCity.
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