Manager, Core Systems

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 5 years
• Location Nairobi
• Job Field ICT / Computer
• Ensure 24/7 availability and optimal performance of all business applications, including core banking and payments systems, in alignment with IT policies and the bank’s strategic objectives.
• Oversee and manage business applications, ensuring stability, security, and efficiency.
• Troubleshoot and resolve application issues, minimizing downtime and ensuring quick incident resolution.
• Coordinate with vendors and internal teams to resolve issues and manage patch updates and version upgrades.
• Identify opportunities to improve banking applications, enhance user experience, and increase operational efficiency.
• Implement system enhancements based on business and regulatory requirements.
• Perform performance tuning, system optimization, and automation of manual processes.
• Ensure all applications adhere to security best practices and comply with regulatory requirements.
• Participate in IT risk assessments and security audits, ensuring appropriate controls are in place.
• Ensure seamless integration of banking applications with other enterprise systems.
• Conduct root cause analysis and proactively address potential issues before they affect business operations.
• Support the development and testing of new features, APIs, and interfaces for banking solutions.
• Collaborate with business units, IT teams, and third-party vendors to manage project lifecycles.
• Participate in business requirements gathering and ensure timely execution of projects.
• Assist with regulatory and audit compliance relating to banking applications.
• Direct reports: None (N/A).
• Customers of the position: All bank staff.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least five years of experience managing business applications, preferably in the banking or financial services sector.
• Strong knowledge of banking systems, middleware solutions, and digital banking applications.
• Proficiency in SQL, Oracle database management, APIs, and system integrations.
• Hands-on experience working with Oracle FLEXCUBE banking applications.
• Hands-on experience working with payments and money transfer applications.
• Hands-on experience with IT service management frameworks, particularly ITIL, is an added advantage
• Good knowledge of financial and accounting principles.
• Good understanding of banking operations.
• Ability to work under pressure, manage multiple priorities, and meet tight deadlines.
• Fluency in spoken and written English.
• High integrity, a positive attitude, helpfulness, strong commitment, competence, and motivation.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills
• Proactive, detail-oriented, and highly organized.
• Ability to work independently and collaboratively in a fast-paced environment.