Hiring: NairobiCity Newsroom
Status
Open
Source
MyJobMag
• Job Type Full Time
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 5 years
• Location Nairobi
• Job Field Human Resources / HR
• The Field Director – Kenya is the senior leader responsible for the overall management, performance, culture, growth, and operational effectiveness of the organization's Kenya operations.
• The role combines:operations leadership, recruiting, client relationship management, human resources oversight, employee development, financial oversight, and organizational development.
• The Field Director serves as the primary link between Kenya operations, U.S.-based leadership, clients, and Kenya-based remote professionals. The position is initially hands-on and requires direct involvement in key recruiting, client, employee, and operational activities, with the role expected to become increasingly strategic as the organization grows.
• Provide overall leadership and direction for Kenya operations.
• Execute the organization's operating plan in line with business objectives.
• Establish clear operating standards, accountability structures, responsibilities, and escalation procedures.
• Ensure effective collaboration across departments and functions.
• Identify operational risks, staffing requirements, service gaps, and opportunities for improvement.
• Develop scalable systems and processes that support business growth.
• Represent Kenya operations in discussions with executive leadership.
• Address priority business and client matters requiring senior-level intervention.
• Act as an authorized signatory or company representative where formally appointed.
• Lead and oversee key Kenya-based functions, including Recruiting, Client Concierge, Human Resources, Finance/Accounting, and Executive Support.
• Set clear objectives and performance expectations for managers and team members.
• Conduct regular leadership, team, and performance meetings.
• Coach, mentor, and develop managers and employees.
• Support professional development through training, leadership discussions, and continuous learning initiatives.
• Promote a respectful, collaborative, accountable, and service-oriented workplace culture.
• Ensure performance and conduct matters are handled fairly, professionally, and consistently.
• Maintain effective communication with employees, remote professionals, and leadership.
• Participate in introductory, discovery, strategy, and planning meetings with prospective and existing clients.
• Understand client business needs, staffing requirements, culture, technology, schedules, and performance expectations.
• Explain the organization's recruitment, onboarding, employment, and ongoing support model.
• Translate client requirements into clear recruitment and operational specifications.
• Maintain effective communication between clients, executive leadership, and Kenya operations.
• Provide senior-level oversight of client relationships and client service activities.
• Participate in significant client reviews, escalations, and strategic discussions.
• Monitor client satisfaction and identify opportunities to strengthen relationships and support business growth.
• Develop recruitment and sourcing strategies based on client requirements.
• Oversee candidate sourcing through LinkedIn, job boards, professional networks, referrals, and other appropriate channels.
• Develop or review job descriptions and candidate requirements.
• Review applications, resumes, and shortlisted candidates.
• Conduct or participate in candidate screening and interviews.
• Develop or review interview questions and assessment criteria.
• Ensure candidates are evaluated consistently against established requirements.
• Review assessment results and support candidate selection decisions.
• Ensure shortlisted candidates have accurate and professionally presented resumes, profiles, portfolios, videos, and other required materials.
• Communicate role expectations, working arrangements, compensation structures, and employment requirements clearly to candidates.
• Coordinate candidate interview schedules, invitations, meeting links, and instructions.
• Prepare candidates for client interviews and ensure they understand relevant expectations.
• Participate in client interviews and post-interview discussions where appropriate.
• Gather client feedback and coordinate next steps promptly.
• Maintain accurate records of interview outcomes, decisions, and follow-up actions in designated systems.
• Ensure selected candidates transition smoothly from recruitment to placement.
• Ensure required client and employee documentation is completed before placement.
• Coordinate employment and service agreements and related documentation.
• Confirm working hours, responsibilities, reporting arrangements, systems, and communication expectations.
• Ensure technology, equipment, connectivity, accounts, and other onboarding requirements are in place.
• Conduct or participate in onboarding sessions.
• Ensure remote professionals understand their roles, client expectations, company policies, schedules, and reporting structures.
• Coordinate communication between clients, remote professionals, Recruiting, Human Resources, and Client Concierge teams during the placement launch.
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 5 years
• Location Nairobi
• Job Field Human Resources / HR
• The Field Director – Kenya is the senior leader responsible for the overall management, performance, culture, growth, and operational effectiveness of the organization's Kenya operations.
• The role combines:operations leadership, recruiting, client relationship management, human resources oversight, employee development, financial oversight, and organizational development.
• The Field Director serves as the primary link between Kenya operations, U.S.-based leadership, clients, and Kenya-based remote professionals. The position is initially hands-on and requires direct involvement in key recruiting, client, employee, and operational activities, with the role expected to become increasingly strategic as the organization grows.
• Provide overall leadership and direction for Kenya operations.
• Execute the organization's operating plan in line with business objectives.
• Establish clear operating standards, accountability structures, responsibilities, and escalation procedures.
• Ensure effective collaboration across departments and functions.
• Identify operational risks, staffing requirements, service gaps, and opportunities for improvement.
• Develop scalable systems and processes that support business growth.
• Represent Kenya operations in discussions with executive leadership.
• Address priority business and client matters requiring senior-level intervention.
• Act as an authorized signatory or company representative where formally appointed.
• Lead and oversee key Kenya-based functions, including Recruiting, Client Concierge, Human Resources, Finance/Accounting, and Executive Support.
• Set clear objectives and performance expectations for managers and team members.
• Conduct regular leadership, team, and performance meetings.
• Coach, mentor, and develop managers and employees.
• Support professional development through training, leadership discussions, and continuous learning initiatives.
• Promote a respectful, collaborative, accountable, and service-oriented workplace culture.
• Ensure performance and conduct matters are handled fairly, professionally, and consistently.
• Maintain effective communication with employees, remote professionals, and leadership.
• Participate in introductory, discovery, strategy, and planning meetings with prospective and existing clients.
• Understand client business needs, staffing requirements, culture, technology, schedules, and performance expectations.
• Explain the organization's recruitment, onboarding, employment, and ongoing support model.
• Translate client requirements into clear recruitment and operational specifications.
• Maintain effective communication between clients, executive leadership, and Kenya operations.
• Provide senior-level oversight of client relationships and client service activities.
• Participate in significant client reviews, escalations, and strategic discussions.
• Monitor client satisfaction and identify opportunities to strengthen relationships and support business growth.
• Develop recruitment and sourcing strategies based on client requirements.
• Oversee candidate sourcing through LinkedIn, job boards, professional networks, referrals, and other appropriate channels.
• Develop or review job descriptions and candidate requirements.
• Review applications, resumes, and shortlisted candidates.
• Conduct or participate in candidate screening and interviews.
• Develop or review interview questions and assessment criteria.
• Ensure candidates are evaluated consistently against established requirements.
• Review assessment results and support candidate selection decisions.
• Ensure shortlisted candidates have accurate and professionally presented resumes, profiles, portfolios, videos, and other required materials.
• Communicate role expectations, working arrangements, compensation structures, and employment requirements clearly to candidates.
• Coordinate candidate interview schedules, invitations, meeting links, and instructions.
• Prepare candidates for client interviews and ensure they understand relevant expectations.
• Participate in client interviews and post-interview discussions where appropriate.
• Gather client feedback and coordinate next steps promptly.
• Maintain accurate records of interview outcomes, decisions, and follow-up actions in designated systems.
• Ensure selected candidates transition smoothly from recruitment to placement.
• Ensure required client and employee documentation is completed before placement.
• Coordinate employment and service agreements and related documentation.
• Confirm working hours, responsibilities, reporting arrangements, systems, and communication expectations.
• Ensure technology, equipment, connectivity, accounts, and other onboarding requirements are in place.
• Conduct or participate in onboarding sessions.
• Ensure remote professionals understand their roles, client expectations, company policies, schedules, and reporting structures.
• Coordinate communication between clients, remote professionals, Recruiting, Human Resources, and Client Concierge teams during the placement launch.
• Job Type Full Time
• Qualification BA/BSc/HND , MBA/MSc/MA
• Experience 5 years
• Location Nairobi
• Job Field Human Resources / HR
• The Field Director – Kenya is the senior leader responsible for the overall management, performance, culture, growth, and operational effectiveness of the organization's Kenya operations.
• The role combines:operations leadership, recruiting, client relationship management, human resources oversight, employee development, financial oversight, and organizational development.
• The Field Director serves as the primary link between Kenya operations, U.S.-based leadership, clients, and Kenya-based remote professionals. The position is initially hands-on and requires direct involvement in key recruiting, client, employee, and operational activities, with the role expected to become increasingly strategic as the organization grows.
• Provide overall leadership and direction for Kenya operations.
• Execute the organization's operating plan in line with business objectives.
• Establish clear operating standards, accountability structures, responsibilities, and escalation procedures.
• Ensure effective collaboration across departments and functions.
• Identify operational risks, staffing requirements, service gaps, and opportunities for improvement.
• Develop scalable systems and processes that support business growth.
• Represent Kenya operations in discussions with executive leadership.
• Address priority business and client matters requiring senior-level intervention.
• Act as an authorized signatory or company representative where formally appointed.
• Lead and oversee key Kenya-based functions, including Recruiting, Client Concierge, Human Resources, Finance/Accounting, and Executive Support.
• Set clear objectives and performance expectations for managers and team members.
• Conduct regular leadership, team, and performance meetings.
• Coach, mentor, and develop managers and employees.
• Support professional development through training, leadership discussions, and continuous learning initiatives.
• Promote a respectful, collaborative, accountable, and service-oriented workplace culture.
• Ensure performance and conduct matters are handled fairly, professionally, and consistently.
• Maintain effective communication with employees, remote professionals, and leadership.
• Participate in introductory, discovery, strategy, and planning meetings with prospective and existing clients.
• Understand client business needs, staffing requirements, culture, technology, schedules, and performance expectations.
• Explain the organization's recruitment, onboarding, employment, and ongoing support model.
• Translate client requirements into clear recruitment and operational specifications.
• Maintain effective communication between clients, executive leadership, and Kenya operations.
• Provide senior-level oversight of client relationships and client service activities.
• Participate in significant client reviews, escalations, and strategic discussions.
• Monitor client satisfaction and identify opportunities to strengthen relationships and support business growth.
• Develop recruitment and sourcing strategies based on client requirements.
• Oversee candidate sourcing through LinkedIn, job boards, professional networks, referrals, and other appropriate channels.
• Develop or review job descriptions and candidate requirements.
• Review applications, resumes, and shortlisted candidates.
• Conduct or participate in candidate screening and interviews.
• Develop or review interview questions and assessment criteria.
• Ensure candidates are evaluated consistently against established requirements.
• Review assessment results and support candidate selection decisions.
• Ensure shortlisted candidates have accurate and professionally presented resumes, profiles, portfolios, videos, and other required materials.
• Communicate role expectations, working arrangements, compensation structures, and employment requirements clearly to candidates.
• Coordinate candidate interview schedules, invitations, meeting links, and instructions.
• Prepare candidates for client interviews and ensure they understand relevant expectations.
• Participate in client interviews and post-interview discussions where appropriate.
• Gather client feedback and coordinate next steps promptly.
• Maintain accurate records of interview outcomes, decisions, and follow-up actions in designated systems.
• Ensure selected candidates transition smoothly from recruitment to placement.
• Ensure required client and employee documentation is completed before placement.
• Coordinate employment and service agreements and related documentation.
• Confirm working hours, responsibilities, reporting arrangements, systems, and communication expectations.
• Ensure technology, equipment, connectivity, accounts, and other onboarding requirements are in place.
• Conduct or participate in onboarding sessions.
• Ensure remote professionals understand their roles, client expectations, company policies, schedules, and reporting structures.
• Coordinate communication between clients, remote professionals, Recruiting, Human Resources, and Client Concierge teams during the placement launch.
Listed on MyJobMag — applications are handled there, not on NairobiCity.
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