Reception Desk / Front Office Agent
Joia Hotels & Resort Ltd
Admin & Office
Job summary
Fluency in Italian (mandatory).
Job descriptions & requirements
General Duties
• Welcome guests and provide professional checkin and checkout services.
• Manage reservations, guest inquiries, and room allocations.
• Coordinate with housekeeping and other departments for guest needs.
• Handle payments, billing, and guest profiles.
• Maintain high standards of customer service and hospitality.
Required Skills
• Fluency in Italian (mandatory).
• Excellent communication and guest relation skills.
• Knowledge of hotel PMS systems (eZee preferred).
• Professional appearance and attitude.
Reception Desk / Front Office Agent
Joia Hotels & Resort Ltd
Admin & Office
Job summary
Fluency in Italian (mandatory).
Job descriptions & requirements
General Duties
• Welcome guests and provide professional checkin and checkout services.
• Manage reservations, guest inquiries, and room allocations.
• Coordinate with housekeeping and other departments for guest needs.
• Handle payments, billing, and guest profiles.
• Maintain high standards of customer service and hospitality.
Required Skills
• Fluency in Italian (mandatory).
• Excellent communication and guest relation skills.
• Knowledge of hotel PMS systems (eZee preferred).
• Professional appearance and attitude.
English
Arabic
French
Spanish
Deutsch
Romaian
Portuguese (Brazil)
Greek
