Data Centre Engineer

Job Description




• The Data Centre Engineer role entails monitoring of the data centre infrastructure, preventive and corrective maintenance as well as customer implementation and support.



Specific responsibilities:


Facility Maintenance and Operations




• Carry out preventive and corrective maintenance on power, cooling, and building systems.


• Monitor equipment performance, ensuring operational readiness and efficiency.


• Perform routine facility inspections and audits to identify risks or defects.


• Document all maintenance activities in line with SLAs and MOPs.



Contractor Supervision and Coordination




• Coordinate external contractors for scheduled and emergency facility works.


• Ensure contractors follow safety procedures and complete work to required standards.


• Review and sign off contractor work reports and updates.



Data Centre Operations




• Respond to alarms and escalate incidents according to protocols.


• Monitor environmental controls and report abnormalities promptly.


• Provide assistance to customers during installations, deliveries, and audits.


• Support the Customer Implementation Management (CIM) team when facility input is required.



Safety, Compliance & Reporting




• Ensure compliance with health, safety, and environmental regulations.


• Maintain accurate records of inspections, incidents, and maintenance activities.


• Participate in risk assessments and contribute to operational improvement initiatives.



Cleaning Operations Environment




• Supervise daily cleaning staff to maintain international hygiene standards across the data centre.


• Implement and monitor cleaning schedules for all facility areas, especially technical spaces.


• Conduct inspections to ensure adherence to safety and hygiene policies.


• Manage cleaning inventory and supplies, ensuring readiness at all times.



Teamwork




• Collaborate with your direct line manager and all PAIX colleagues to contribute to the company's development


• Proactively engage with colleagues to improve processes and overall ways of working


• As PAIX is a young company, provide support to your colleagues as needed


• Proactively engage with colleagues to improve processes and overall ways of working



Learning and Development




• Stay updated on data centre facility technologies, industry standards, and maintenance best practices.


• Engage with colleagues to share knowledge and improve team capability.


• Deliver quarterly reports on lessons learned and process improvements.



Additional Responsibilities




• Perform other duties assigned by the Line Manager.


• ​Support team members across other operational functions as needed.



Requirements


To qualify for this role, you should have the following:




• Bachelor's degree in Electrical Engineering, Mechanical Engineering or similar field.


• A minimum of three (3) years of relevant experience in Facility Maintenance or a similar technical environment.


• ​Strong analytical and customer service skills


• Demonstrated ability to adhere to Service Level Agreement (SLA) requirements related to uptime, environmental metrics, and security.


• Adherence to Service Level Agreement (SLA) Requirements for Mean Time to Install (MTTI) and Mean Time to Resolve (MTTR).