Receptionist & Admin Assistant at Janta Kenya

Key responsibilities




• Welcome visitors and manage incoming calls, emails and messages.


• Respond to client enquiries and direct them to the relevant team members.


• Record client details and communication in the CRM, assign leads and follow up on their progress.


• Update property listings on the company website and property portals.


• Coordinate meetings, prepare agendas, take minutes and track action points.


• Prepare daily and weekly enquiry reports for management.


• Maintain accurate physical and digital filing systems.


• Monitor office supplies, meeting room schedules and general office presentation.


• Support the tracking of field agents’ movements and maintain check-in records.


• Assist with follow-ups on property-related bills, leases and rental payments.


• Provide administrative support to the Director and senior management.



What we’re looking for




• Strong communication and interpersonal skills, with a welcoming and professional manner.


• Excellent organisational and time-management skills.


• High attention to detail, especially when handling records and data.


• Confidence using office software, CRM systems and online platforms.


• Ability to manage multiple tasks in a fast-paced office.


• Experience in real estate, customer service or administrative support is an advantage.